Constraction reviews in Cypress, Texas

Blue Haven recently built my new pool. The staff and contractors were very nice and professional. However, there was some lack of communication and issues that needed to be addressed so I had to escalate with a manager. Jimmy was able to quickly address all of my issues after the final walk through and always available if I have any questions.

Our pool build was made easy due to the outstanding team at Blue Haven Pools & Spas!!! Cody managed the project & kept us in the know which made the process smooth & easy. Jerry showed up & schooled us on all the things we needed to know about being new Pool owners.

I want to express how impressed my husband and I are on the quality work done by Blue Haven! Jimmy gave us step by step details on everything going on from start to finish. I would recommend over and over Blue Haven pools to everyone I know. Thank you for our beautiful pool!

Amazing job to Blue Haven Pools and Jerry at Sapphire Pools for making our pool building experience the easy and exciting! Dustin was a great communicator in sales and made our dream pool possible. Sandy was a great project manager and was always there when I needed him. Jerry was very infomative and helpful when I had questions about equipment or how to use any features. Highly recommend Blue Haven and Jerry at Sapphire Pools for all your pool building and needs!

After being skeptical and honestly afraid with all the negative reviews I had read on line, I’m very happy I chose Blue Haven to get my pool made. I am very pleased with the whole pool construction process, from the beginning to the end. My Construction Manager was Jimmy, I couldn’t have asked for a better manager. Jimmy made the process easy and I just sat back and watched it happen. I would totally recommend Blue Haven to get the job done!

We have absolutely loved our pool from the moment it was built, but what has impressed us even more is how quickly they respond to any issue no matter how big or small. After several months, our hot tub light began flickering. The moment I emailed about it, Anna got right back to me with troubleshooting steps. After I went through them and the flickering was still happening, Anna immediately got Jerald looped in. He came with Mike, and they put a brand new light in and did it so fast that we barely had to spend any time out of the pool. The teamwork between Anna who coordinated and Jerald and Mike has obviously been built over a long time because they operated essentially as one. I can’t recommend Blue Haven enough, not only for the great pool that we love swimming in, but now for the fact that they stand behind their work and respond fast if an issue comes up.

Blue Haven pools and spas Cypress, Texas is the best pool company in Houston. Just wanted to share our experience regarding our pool build. First, I want to start with the excellent customer service that Blue Haven provided from the beginning to the end. I had the honor of working with Kelley Woods on the initial planning and approval process. This phase could be one of the most difficult one, due to determining pool size, shape, pool plan, documentation needed for approval for HOA and city of Houston, etc., but Kelley made it look very easy. He not only provided guidance but had the patience to listen and work with us regarding our changes/wants until we were happy with the final product. I changed our pool plan several times and he never hesitated in sending new pictures regarding the pool plan. The company then assigns you to a project manager and I had the honor of working with Travis. Let me tell you, this is where the fun and stress begins. Travis sat with me prior to the construction and outlined the phases of the pool construction, he not only shows you but literally explains it step by step, which was awesome. The office also sends you email reminders of what’s next, etc. which is also amazing. Travis provided the outmost excellent customer service, always calling and providing me the latest update and next steps. Everything went as planned, we had some delay due to rain, but that was it. Even after my pool was done, Travis still calls to check on us to make sure everything is good. This is amazing. The company provides the best product and works with the best vendors. Thank you Blue Haven, Kelley and Travis for everything. We are extremely pleased with our final product. You all are amazing. I highly recommend Blue Haven pools and spas Cypress, do not let the previous reviews affect your decision. Once again Thank you!!!!!!!

5 Weeks! Wow wow wow!! Broke ground August 1st and are filling it today! So happy with our BlueHaven Pool! Thank you Kelley & Travis for such a smooth experience. Exactly what we were wanting, Kelley did a great design and Travis was with us through the whole process to answer all our questions. Very professional crews and operation. Would use these guys again!! Highly recommend

Just went through PoolSchool with Jerry, super friendly guy, I feel 10X smarter having spent some time with him.

Great company to work with, would use BlueHaven again!

From start to finish, we couldn’t be happier with how our pool construction went with Blue Haven Pools. Our initial planning meetings with GM Phil were easy and comprehensive. He understood the limitations of our backyard space and created a design the not only worked perfectly with the space, but also took into account the design of our home so it looks like it’s been here all along.

Jimmy, our Project Manager was professional and responsive to our concerns and requests throughout the build. When we met with him before the project even began, he said “don’t worry about anything.” I believed him and he was true to his word. I knew we’d get the pool of our dreams and Jimmy would make it happen.

Thank you Blue Haven Pools. We appreciate how we were treated as customers and we are proud to recommend your company.

We had a great experience with Blue Haven starting with Matt who was our initial sales contact. Matt helped us to price the exact pool we wanted. Brad the project manager did excellent job of making sure the project stayed on task and was completed with excellence. Jerry showed us how to use the equipment and set us on path to maintenence. Overall excellence product for a great price.

Blue Haven was a pleasure to deal with from the first phone call. Within hours we had started my project. The sales/designer person, Kelley, was knowledgeable and efficient. He drew up exactly what I wanted. The budget was right where I told him to stay too! The project manager, Travis, was easy to deal with, handled all the contractors with experience and knowledge so there were zero issues. It was a super fast job and cleaned up perfect! The start up person, Jerry, from Saphire Pools is on point! He knows his job and helps you find the most efficient and cost effective way to maintain your pool. This whole experience together was very professional and painless! Highly recommend.

Huge Thank You to an Amazing Team!

We couldn’t be happier with our project, and we want to give a big shoutout to the incredible team that made it happen! Jimmy, the construction manager, went above and beyond—he came by multiple times, answered every question we had, and was always available when we needed guidance. It was great working with someone so dedicated and knowledgeable—plus, Jimmy is a veteran, so if you’re looking to support businesses that have veterans involved, he’s someone you can trust!

A special thanks also to Reyna, who was super helpful in guiding us through the material selection process and making sure we were connected with the right people to get all our questions answered. Her expertise and support made everything so much smoother.

We absolutely love the finished project, and we’re grateful for the outstanding work and dedication from everyone involved. If you’re considering a project, this is the team you want!

Savannah was very knowledgeable and receptive about our new pool. I appreciated her willingness and patience as we discussed everything about our pool design. Everything has gone smoothly with the pool and Brad has been there to help us at every step. Thanks to the both of you.

Absolutely one of the best people I’ve ever worked with as far as one of our pools. Jerry with Sapphire Pools was so knowledgeable on every aspect of the Pool. He followed up with us After Pool School. He made sure that we didn’t feel alone in the process of caring for a new pool. I would highly recommend Blue Haven pool’s and Sapphire Pools any day to anyone! Great company, great people, great price!! Awesome Follow-up!

I just recently had a pool built by Blue Haven. I cannot say enough good things about the entire process, from start to finish. From designing to execution, the process was flawless. The build took only 5 weeks to complete. The finished product is even better than we could have expected.

Be sure to use Blue Haven, you will not regret it! Be sure to use Matt Stengel (sales), Brad Stengel (PM) and Jerry Sapphire (Pool School) if you can. Huge thank you to those guys for all their support for professionalism through the entire process!

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I can’t say enough great things about the entire BH Pools team — Bailey, Travis, and Jerry!

From the start, Bailey made the sales process smooth and straightforward. He was honest, patient, and incredibly helpful in guiding me through options and making sure I got exactly what I wanted.

During construction, Travis was an outstanding project manager. He kept everything organized and on schedule, communicated clearly at every stage, and always took the time to walk me through what was happening. His attention to detail and commitment to doing things right made the whole build experience stress-free.

And once the pool was complete, Jerry stepped in and took everything to the next level. He is incredibly knowledgeable and walked me through every detail to make sure the entire system was fully optimized. He explained everything clearly, answered all my questions, and didn’t leave until the setup was perfect.

Thanks to Bailey, Travis, and Jerry, my pool-building experience was fantastic from start to finish — highly recommend the entire BH Pools team!

From start to finish, Blue Haven was amazing. From the design team planning, the cost, all the people involved, to the workers, project manager, to teaching us how to maintain our pool. My family and I are super pleased. Our pool came out beautiful! They truly captured our vision on how we wanted our backyard to look. Highly recommend them!

I highly recommend Blue Haven pools. We are first time pool owners and could not be more pleased with the outcome. From start to finish, each team and their area of expertise and efficiency had our pool done professionally and in great time. Our PM Jimmy was exceptional and always responsive to our concerns and questions. The professionalism he showed and the genuine customer care he expressed, through out the build, is a quality that speaks volumes. Thank you.

Genuinely surprised how smooth my process was. From beginning to end, Jordan, Jerald, Brad were all great. Jordan was very patient with pool design and followed up throughout the project. Brad was very organized. Everything happened when he said it would. Jerald is phenomenal at teaching pool school. The way that he broke down pool maintenance and his assurance that he would continue to guide me gave me the confidence to try out maintaining the pool myself instead of hiring a pool company. Very satisfied. The project was completed quickly and no surprise fees.

Our pool has been completed about two months and after finally cooling off we got to use our spa and it was fantastic. The next day however the heater decided to stop working. A quick call to our guy Jerry who after trying to resolve the issue over the phone with no success, he was quickly at the house and he got it up and working again. The type of service we have been given by Blue Haven Pools and their group of experts is truly exceptional!
Jerry got it working and we heated the pool that day and swam all weekend in a very nice warm Blue Haven Pool! Jimmy our project manager has been very quick to answer our questions as well and has stopped by as well to show us things we haven’t understood as new pool owners! Every new pool owner needs a Jimmy and a Jerry to make the experience of owning a new pool magical and not stressful!

Twenty years before I had a Blue Haven pool. It held up so well that I decided to utilize them for my new home. The project management by Travis Gwin could only be described as exceptional. From assisting with the design and tile suggestions to managing his team, I felt valued and heard. Travis paid attention to every detail and went above and beyond, what I’m sure his role description is. The entire Blue Haven team was friendly, professional and eager to do a good job…and it shows in the quality. I’ve already recommended Travis and Blue Haven to three of my friends!