House Cleaning reviews in Cypress, Texas

4.7 based on 870 reviews Back to the listing
    5

    Dependable and professional! Great service!

    5

    Great service at a fair price!

    5

    Thank you for taking great care of our pool!

    1

    I left a message trying to set up services, and I never got a call back.

    5

    Thank you for taking great care of our pool!

    5

    Awesome service. We are so happy we switched to their service.

    5

    Great Customer Service. A very good value and I would definitely recommend them. I sold my house and will pass on their info to the new buyers.

    5

    Drew and Chris have taken great care of our pool for several years now. They're very responsive and on top of things.

    5

    Drew did a "Green to Clean" on our pool and we couldn't be happier with the job he did! We signed up for weekly service to avoid having a green pool again. Note to self: Don't try to maintain your pool yourself! Haha

    5

    Been a customer for 2 or 3 years and continue to be very pleased. Owner is always prompt and the two techs we’ve had over this period do a great job.

    5

    Drew and the snagadeal team are amazing! Great service, very prompt, and willing to help in any way they can. Highly recommend this service to anyone in need!

    1

    Great price!!!! but very poor customer service. Weekly maintenance was ok. Altough my pool was not maintained really clean service was ok for the price. One day I got a text saying they will no longer service my pool.. i had no clue why.... tried taking to them but did not answer my calls, they just responded texting>>>

    1

    DO NOT USE THIS POOL SERVICE COMPANY. We used them on our new pool and they took it upon themselves without our permission to put into our pool a topless floating device that held two chlorine tablets which tipped over and the chlorine tablets fell onto our tanning shelf and stained it. We did not authorize them to do this. They basically said we won't take responsibility for it even though they did it without our permission. And now I have to take legal action against them.

    5

    After having our pool replastered, I wanted to ensure it was serviced properly. I am so impressed with Snagadeal's service and professionlism. I especially like how they take photos of our pool after service and let us know how our pool is chemically. Highly recommend!

    1

    I am disappointed with this service. The price seemed too good to be true and it was. We only had this service for a little over a week. Before they began, we changed or pool filters, partially drained/refilled the pool and balanced the chemicals. Per an analysis by Leslies pools we were at 80%, the copper levels were .01 high and the chlorine was high(we shocked a day before the water was tested). So basically the pool was in good condition. Snagadeal made their initial visit and everything was OK. They wanted to put a floating chlorinator in the pool and I told the manager we would prefer not to use this since we have an automatic tablet filled chlorinator. They accepted and it did not seem like a big deal to not use the floating chlorinator. The pool seemed fine for the first week. On week 2, a day after they cleaned the pool is when things went south. I noticed some algae on the pool and the strainers had a little more debris in them than I would have expected. I did not think much about the debris (leaves, a wrapper, and other small items). BUT I called snagadeal about the algae. The owner almost immediately said he just did not want to clean our pool anymore. He claimed that we refused to do it his way with the floating chlorinator, so it was my fault. He also claimed that because we partially drained our pool before they began that we were hiding a previous algae issue because you do not need to occasionally drain a pool. Part of his claim was that he was upside down and not making any $ on our pool. 1) While we did not want a floating chlorinator, he could have said it was a requirement for his services and/or refused to service our pool. He did not and was not overly insistent, bottom line he accepted the job. 2) Anyone that has ever had a chlorine pool knows that you must partially drain the water periodically to lower the CYA. 3) IF we were having previous algae issue, would I have disclosed all the recent maintenance we did? AND why would the algae take over a week to reappear? 4) While your price is low, I don’t really care if your upside down. You provided a quote, I accepted. As an independent contractor I have a little compassion BUT you messed up. There was no haggling involved. Not to mention that our CYA is sitting at about 75, he claimed this was too low and another possible cause for the algae, I have never heard of this. I have owned several pools and have always been led to believe that between 30-50 is ideal but over 100 and you need to drain/refill. While he did not hesitate to offer and give a full refund, even for the 2 previous visits he left us in a bind. If your looking for a pool service that provides the bare minimum this might be for you use your own judgement.

    1

    Very disappointed in this company....stay away. We used the service for a few months and they were ok and cheap but they baled on me when I needed them the most. Hurricane Harvey flooded out my pool so I needed help to get it back in service. Drew first told me he would take care of it, then changed his mind when he got short handed and left me to handle it myself. If you are looking for dependable service, I recommend you go elsewhere.

    5

    They are very friendly and for once I am 100% happy with my pool service. Drew has been very attentive to any issues I've had. He maintains the appearance of my pool in excellent condition and always keeps me informed. I feel the service is well worth the money and highly recommend it to anyone.

    5

    After several years of maintaining our pool myself I realized it was time for some professional advice and service. Based on the positive reviews, I choose snagadeal. Drew and his crew go out of their way to make sure you are satisfied. Our technician is very courteous and professional. He will take the time to answer any questions you have. Our pool has never looked better. I would recommend Snagadeal.

    5

    We have been doing business with Snagadeal Pool Services since August 2018. The owner and all of the staff who we have encountered have been great! They are very knowledgeable and helpful in explaining what they are doing as well as answering my questions. They recently did a filter cleaning and I have seen a huge difference in how clean my pool is and overall water flow has improved. Pricing is reasonable for the services that they provide. You will not be disappointed with these guys!

    5

    The technician Jack came early and did a good job. Friendly service, decent price, and good results. No complaints

    5

    I needed my carpet cleaned before family came for Thanksgiving and the owner came out himself on a Sunday and did an excellent job. Very pleased.