Plumbing reviews in Cypress, Texas

4.7 based on 746 reviews Back to the listing
    1

    Stay away from this plumber. They installed 2 hot water heaters in our brand new home. 1 unit repeatedly had issues with the pilot staying lit so several parts were replaced over the course of about 3 years. Now the thermostat is bad on the unit and Saye is refusing to service the unit even though it still has a parts warranty. instead of rebuilding this unit one piece at a time they should have replaced it several service calls ago. Instead they are screwing the home owner. If zero stars was an option they would be getting zero. 1 star is too many for this company.

    5

    excellent service, listens patiently to the issue, explains perfectly. very happy to use the service of Saye Plumbing, highly recommend. Joe & Chris very professional guys. God bless them.i will always recommend these guys to all my friends & relatives.

    5

    This company came out to check our plumbing in our restroom via a warranty call from our builder. The gentleman I spoke to (didn't catch his name) was honest and thorough with explaining the details of the concern we had.

    5

    Saye Plumbing has done work for Cy-Fair Helping Hands on several occasions, always solving our problems and often going above and beyond what we expected. Their attention to detail is fantastic, and they are always our go-to plumbing company.

    5

    David and Lyndsey and their team are top notch! Saye Plumbing are professional and focused on giving their best effort on every job. They have helped us many times.

    1

    I have a new construction home and they installed my tankless water heater incorrectly. When I called my builder to have it checked their “professional” tech came and took a Quick Look and said nothing was wrong with it. Im going with another plumbing /Hvac company and sending the bill to my builder. DO NOT GO WITH SAYE PLUMBING.

    5

    I could hear a sound in the attic when running hot water. Ruben Mesa came and figured it out like a pro. It was just two pipes hitting each other and he took care of it. Such a professional and nice person. I’m sure his boss is so proud to have him in the company. I was worried and now I am not and that means a lot.

    4

    I contacted them for a plumbing repair and they responded promptly. The technician worked efficiently and solved the issue. I will used PGS Plumbing Cypress again .

    5

    Super reliable plumbing repair service. The technician was skilled and got everything working properly in no time. Fair pricing and excellent customer service , I will recommend PGS Plumbing Cypress.

    1

    I am 2000 miles away (obviously not a potential customer) and they keep filling our contact form with very unwanted spam.

    1

    Hung up on me twice. Unprofessonal and would not give simple estimate over the phone. I would no suggest to friends

    5

    Very professional, courteous, and efficient. Gave me an accurate estimate and saved me great amount of money. I would highly recommend this company to anyone needing plumbing services!

    1

    I called this morning to schedule an appointment, the person answering the phones was not friendly, but it was early and I'm sure she was busy with calls so I overlooked it. My appt was scheduled for a 1-3pm window and a technician was supposed to call me. At 2:50pm I had not heard from them so I called. She told me that she would check and call me right back. At 3:30pm I called again and started to tell the person answering that my technician didn't show and the guy hung up on me. I called back AGAIN and this time a different guy answered and at least took my call. He said that they had no technicians in my area today and I would need to reschedule. He had no reasoning for them scheduling me in the first place, why she didn't tell me this when I called or why she didn't call me back. I told him not to bother rescheduling. Absolutely horrible.

    1

    I called because I have an issue with my tankless hotwater heater. I have centerpoint energy here to turn off gas due to a leak. When I called to hopefully have a consultation with one of their plumbers, the woman on the line only stated they were very busy and could not schedule an appointment today. I asked if I could speak to a plumber to disucss the issue and she hung up. Poor customer service and just extremely rude. If this is any way indicative of how they handle their customers, I would think twice before using them. The woman I spoke with was answering calls on 10/11/21 around 1230, if they want to address the issue directly with their employee.

    4

    Fast and professional! My tankless water heater had a pressure issue, and they fixed it quickly. However, I had to follow up a few times to confirm my appointment , I used PGS Plumbing Cypress again .

    1

    After almost being hit from behind and cut off, I’d like to come here to say - Their trucks cut off people, use their brights to flash people and tailgate people going OVER the speed limit in the total darkness on a rural and dangerous road with wildlife constantly crossing the road. Road rage in a company car is so unprofessional. I’d never call them. No wonder they’ve got a 2 star rating- reflects company standards from the second they sit in a car for the day. It’s 5:45 in the morning, pal. Hold your horses and represent your company as a professional.

    5

    Outstanding plumbing service! The plumber arrived on time, was very professional, and fixed the issue quickly. They explained the problem clearly and made sure everything was working perfectly before leaving. The pricing was fair, and the whole process was smooth and stress-free. I highly recommend PGS Plumbing Cypress to anyone looking for reliable and high-quality plumbing services!

    4

    I recently hired this company for a plumbing repair, and overall I’m very satisfied with the service. The technician arrived on time, explained the issue clearly, and worked efficiently to fix the problem. The repair was done professionally, and everything has been working well since then. The pricing was fair, though a bit higher than I initially expected. Still, the quality of work and responsiveness made it worth it. I would recommend PGS Plumbing Cypress for reliable plumbing repair services.

    5

    Outstanding plumbing repair service from start to finish! The team was very responsive when I called, and they scheduled the appointment quickly. The plumber was friendly, professional, and clearly experienced. He took the time to explain the problem and completed the repair with great attention to detail. Everything was left clean and in perfect working condition. I’m extremely happy with the results and will definitely use their plumbing services again in the future. Highly recommended PGS Plumbing Cypress .

    5

    Highly recommended very informative when asked questions about plumbing, reasonably priced,I will continue to use them again,Thanks for your work.
    Trinity General Contracting.

    5

    Thank you for coming out on short notice! Friendly and reliable. Will be recommending to my friends!!!