Chimney Sweep reviews in Dallas, Texas

quick, professional, honest, and very knowledgeable about chimneys and fireplaces. nathan gave me helpful information and explained all the options for fixing the issues with my fireplace, with safety as the main concern. he made sure i understood what needed to be done, and i never felt pressured or like he was just trying to sell me something extra. it was great to be treated with respect and feel like my needs came first. you don't see that much these days. definitely recommend for anyone needing chimney cleaning or repairs in dallas!

kelly brothers chimney cleaning showed up the very next day and got right to work on my chimney and wood stove. gage was really friendly and took the time to explain a few things about my wood stove that i never knew before. the team was patient, respectful, and did a thorough job cleaning everything up. the price was fair, and i’m definitely planning to use their chimney sweep service every time from now on.

We recently had our chimney cleaned in Dallas, and Nathan did a fantastic job! As new homeowners, we didn’t know much about our fireplace, but he was very patient and explained everything to us. He made sure our chimney and fireplace were safe and ready to use. We really appreciated his thorough work and friendly attitude. Highly recommend their chimney sweep services!

the team was friendly and knew a lot about chimneys and fireplaces. nathan explained everything he was doing to get my gas fireplace working again, answered all my questions, and even showed me a shut-off valve in the basement i didn't know about. great service! just a heads up, they stay pretty busy in dallas, so it's a good idea to schedule your chimney sweep or fireplace service ahead of time. communication was also really good—they sent a text and called to confirm the appointment and let me know when they'd arrive. overall, very pleased with the experience!

We have counted on Kelly Brothers Chimney Cleaning to take care of the chimneys at both of our homes here in Dallas. Every time, they've shown professionalism, delivered top-notch chimney sweep service, and made sure we were happy with the results. You can tell this team is committed to customer satisfaction and takes pride in doing quality work. It’s great to see a family-owned business that truly cares about the people they help in the community and always works with honesty and integrity.

We had a great experience with this chimney sweep company in Dallas. They helped us find and install a pre-owned wood stove insert when we couldn't locate one ourselves. Their team showed real expertise and took the time to explain how to use the fan and catalytic features properly. Jaime also checked in with us after the installation to make sure everything was working well and that we knew the best ways to keep the stove running safely and efficiently. It was impressive to learn that many of their staff have backgrounds in fire and emergency services, which made us feel even more confident in their commitment to safety. Highly recommend their services!

I had my gas fireplace serviced by Kelly Brothers Chimney Cleaning. Scheduling an appointment took about a week or so, which seemed normal. From the very first call, everyone was friendly and professional. On the day of my appointment, I got a text letting me know the technician, Marc, was on the way, with his photo, some info about his background and certifications, and even a link to track his arrival. I really appreciated this level of communication—nobody else I’ve used has ever been this thorough. Marc arrived right on time, wearing shoe covers, and we talked about the issues I was having with my fireplace. He set up a large, clean tarp to protect my floors and laid out his tools neatly. He carefully checked all the important parts—like the pilot and thermocouple—before finding out that debris was blocking the pilot assembly. Marc took out all the ceramic logs, vacuumed each one to remove soot, and even rearranged them to help with airflow and keep the fireplace cleaner in the future. After finishing the work, he vacuumed the area and the tarp, leaving everything spotless. I’ve tried other companies in the past, but I’ve never had such a positive experience. The service was top-notch, and everything was handled in a really clean and professional way. I’ll definitely be using this company again and would recommend them to anyone needing chimney or fireplace help.

I had a fantastic experience with the chimney sweep service in Dallas. Robert, who helped me, was very knowledgeable, friendly, and professional. He installed radiant heat gas logs in my fireplace, taking great care with the details and making sure I understood how to use everything safely. The gas logs work perfectly, and I am very happy with the results! I would definitely recommend this company to anyone needing chimney sweep or fireplace services and would gladly use them again.

I had a fireplace insert installed in my wood burning fireplace and was really impressed with the chimney sweep service. The team was very knowledgeable and professional, making sure the job was done quickly and efficiently. They handled all the arrangements and appointments with great care, always getting back to me promptly. A special thanks to Josiah for being my first point of contact—his helpful attitude made the whole process go smoothly. I highly recommend their chimney sweep and fireplace installation services!

I had a wonderful experience with Kelly Brothers Chimney Cleaning. I called to have new fireplace doors installed and they were so accommodating, making sure the job was done quickly so I could use my fireplace for a special occasion. Gage and his crew were honest, responsive, and offered fair prices. The customer service was top-notch, and what really stood out was how thoroughly they cleaned up after finishing the work. I highly recommend their chimney sweep services!

I’m really happy with my fireplace after getting it cleaned and serviced. The team did a fantastic job sweeping the chimney and making sure everything was safe and ready to use. They worked quickly and didn’t waste any time. My unit has been running smoothly without any issues, and I feel confident using it every day. The staff, especially Gage, were very friendly and helped answer all my questions to get the process started. The company also has a really nice showroom with lots of helpful displays. I appreciate all the hard work from the crew who took care of my chimney. I’ll definitely call them again for future chimney sweep services. Great job!

I recently had my chimney inspected and swept here in Dallas. Robert, the technician, was very thorough and explained everything he found in simple terms, even pointing out some things from past work that needed attention. The team was quick to respond and scheduled repairs right away at no extra cost. They really care about doing a quality job and making sure their customers are happy. Since then, my fireplace has been working perfectly. I highly recommend their chimney sweep services!

i had a new gas fireplace put in and my experience with the chimney sweep team was excellent. gage and his crew were super friendly, showed up on time, and really knew what they were doing. they answered all my questions, explained how to use the new fireplace, and made sure to clean up everything before they left. they even took away all the old materials. i'm really happy with the service and would definitely recommend them to anyone in dallas looking for chimney sweep or fireplace help.

I highly recommend Kelly Brothers Chimney Cleaning. I called to have my chimney swept, and was pleasantly surprised by the thorough service. Marc called ahead to confirm he’d be on time for the appointment. He did a fantastic job sweeping the chimney, and also took time to check my smoke detectors and explain my options for keeping my home safe. I learned a lot about home safety that I didn’t know before. Marc made sure everything was taken care of during his visit. I’ve already scheduled my next chimney sweep and a fireplace cleaning. Excellent service!

I reached out to Kelly Brothers Chimney Cleaning for a second opinion on my chimney, and Josiah came by to take a look. He let me know that I didn’t actually need the expensive flue replacement another business had tried to sell me. Instead, I used the money I saved to get some preventative maintenance done on the exterior masonry and crown. I appreciate the honest advice and feel confident trusting them with my chimney work. Would definitely recommend their services to anyone in Dallas looking for reliable chimney cleaning or repairs.

We were very happy with the chimney sweeping service from Kelly Brothers Chimney Cleaning. Scheduling an appointment was simple, and we got a friendly call before they arrived right on time. Marc explained the chimney cleaning process clearly and made sure to protect our floors when moving equipment in and out. We’ve already told our friends about their great work and look forward to using them for all our future fireplace and chimney needs in Dallas.

I had a fantastic experience getting my chimney repaired. The team did a great job matching the mortar, and the whole chimney looks as good as new. Marc came out quickly to give me an estimate, and they started work on the repairs right away. The crew worked efficiently, kept everything clean, and left no mess behind. I’m very happy and impressed with how skilled and professional they were. I would definitely recommend them to anyone looking for quality and affordable chimney repair or restoration.

Josiah and his team came by today to sweep and inspect my chimney. They arrived right on time, were extremely friendly, and clearly knew all about chimneys and fireplaces. The crew worked together smoothly and made sure everything was spotless before they left—no ash or dust anywhere. The fireplace looks fantastic now! The office staff was also very professional and helpful when I scheduled the appointment. I highly recommend Kelly Brothers Chimney Cleaning for anyone needing chimney services.

We had them come out to inspect chimney and gas insert because it would not start. Two techs later, we were told that the insert has a known defect, and would be covered under manufacture warranty. Would be calling later in the day with the details. That was 3 weeks ago, I have called 3 times and asked for update, no return call, nothing. piss poor customer service.

I used Masters Services for repair work on my fireplace. The staff that answered the phone in the office were always friendly and very helpful. I had to get approval from my HOA for the work on the chimney, and the staff gave me the information I needed to get my request submitted.

I also had a good experience with Ryan who evaluated my fireplace, and gave me the estimate for the work to be done. Ryan was always willing to answer questions that arose before and after the installation.

This crew was amazing! Knowledgeable and timely. Did an awesome job. No problems since they fixed it all. Pricing is also reasonable. Thanks@