Chimney Sweep reviews in Dallas, Texas

You just can't beat the level of chimney sweep service these folks provide. They are professional, friendly, and always honest. It's really nice to see a company that is both well-trained and great at communicating with their customers. Joe, who inspected our chimney, made sure everything was handled smoothly and answered all our questions. There was a small hiccup with our first appointment, but they fixed it quickly and treated us with respect. Finding honest contractors in Dallas isn't always easy, but I can confidently say you'll get clear information about costs and what needs to be done. Their work is impressive—other businesses should take notes on how it's done!

I reached out to Zen Chimney Cleaning because I had some concerns about my chimney. Scheduling was really easy—they worked with my availability and set up a time that fit my work hours. Emmanuel arrived right on time and took care of everything. He answered all my questions, handled the chimney inspection thoroughly, and provided a clear final report. The whole process was handled with professionalism and care. I appreciated how knowledgeable and courteous he was throughout the visit. Overall, I’m very satisfied with the service and would recommend them for anyone needing a chimney sweep.

Zen Chimney Cleaning did an amazing job on my old home's chimney and fireplace. Their team really knows their stuff when it comes to keeping chimneys in great shape, and thanks to their work, I can enjoy relaxing evenings by the fire. Just this morning, Emmanuel came by to inspect and sweep my chimney. He was thorough, friendly, and left everything spotless. Now my fireplace is clean and ready for use. If you have any questions or concerns about your chimney or fireplace, I highly recommend reaching out. Their expertise, attention to detail, and dependability truly stand out. A+ service!

We had some trouble with our fireplace in Dallas during a get-together when smoke started filling up the room. The next day, we scheduled a chimney sweep appointment, and Joe came out quickly to help us out. He figured out the problem, fixed it, and made sure the fireplace was working safely—no more smoke! Now we use their chimney cleaning services regularly and are always impressed with the great work and fair prices. We wouldn’t trust anyone else with our chimney needs. Highly recommend!

After searching for a reliable chimney sweep service in Dallas, I reached out to Zen Chimney Cleaning for help with my fireplace. From the start, they were clear and helpful about what to expect. When it came time for the installation, Emmanuel and Manuel arrived right on schedule and finished the work quickly and efficiently. They made the process look easy and handled everything with care. The final price for the service was a little higher than I expected at first, but once I spoke to the team, they explained everything clearly and made sure I understood the full scope of the work. I appreciate how they took the time to answer my questions and be upfront about their fees. It was good to see such honesty and professionalism throughout the entire process. If you need a trustworthy chimney sweep in Dallas, I would definitely recommend reaching out for their services. They do a great job making sure your fireplace and chimney are in top shape, and their team is friendly and knowledgeable.

I’m really pleased with Zen Chimney Cleaning. They were quick to answer all my questions when I was asking for an estimate. Before my appointment, I got a helpful reminder text, which I liked. On cleaning day, Manuel and Joe showed up right on time and worked quickly but made sure to keep everything tidy, even though cleaning chimneys can get pretty messy. My fireplace has honestly never looked this spotless! After the service, I received a very detailed report about the condition of my chimney. It was almost like a home inspection, which gave me real peace of mind. Now I know exactly when I should schedule my next sweep. I recently had them come out again to check my chimney here in Dallas. They were honest and let me know I didn’t need a full cleaning this time, which saved me a lot of money. They explained everything clearly and gave me helpful advice about maintenance. I really appreciate their honesty and thorough work. I’ll definitely keep coming back for all my chimney needs!

Excellent service throughout. Technician arrived promptly. The chimney was fully cleaned and dirt removed. After cleaning, the fireplace functions better. Soot is gone, and the home feels safer. Technical advise for future maintenance was beneficial. I endorse them.

Highly recommend this service. The expert was punctual and meticulously cleaned the chimney.

I strongly suggest this chimney sweep service. The technician made everything obvious.

Very pleased with the service. The technician came on time and worked effectively. Friendly, knowledgable, and thorough. Good overall experience.

After a long winter of heavy use, they did a great job cleaning out our stove chimney. The techs were nice, worked quickly, and clearly took pride in their work.

Great chimney sweep. Highly recommend this firm.

A chimney sweep service you can count on from start to finish. Everything went well.

Quick, hygienic, and effective chimney cleaning service. Extremely happy.

A firm you can trust. Now that we've fixed our fireplace, I feel more secure utilizing it.

Long story short: don't waste your time, unless you're looking to pull all your hair out. See below if you think you can handle the long version.

I come to you in frustration. I purchased a Groupon on 12/20/16. At that time I set an appointment for 1/27.
Well 1/27 came and went without so much as a call. I called on the next day to see what happened, to find out my appointment was on 2/27. This is only the start of the confusion.

I gladly accepted the 2/27 appointment and moved on. On 2/24 I received a call from the Houston office confirming my 4-7 arrival for Monday the 27th, which I validated.

Well my time window on 2/27 came and went without so much as a call. I received a call 15 minutes after my 7PM arrival time... only to be told that my appointment was added to the route last minute and he wouldn't be able to make it and that he could come 2/28 with the same 4-7 arrival time.

Well my time window on 2/28 came and went without so much as a call. AGAIN AFTER MY WINDOW I received a call to tell me they couldn't make it. I rescheduled AGAIN for 3/6 with the same 4-7 window.

Well my time window on 3/6 came and went without so much as a call. I called the office at 630 but guess what? Its after hours... This is literally the 4th time I have left work early, and been home at 4, and waited all 3 hours (patiently waiting to eat).

Well the tech calls me finally at 715 (after my time like all the other contacts) on 3/6 to tell me he will be able to arrive at 8:20PM... in an effort to not do this again I accepted this time.

Well guess what, no work done on 3/6 either. The tech calls me at 8 to tell me that somehow my city was wrong in the system and he just drove 45 minutes in the wrong direction. I received a call the next morning to reschedule for 3/11. Requesting a shorter window I was told 4:30-7.

FINALLY! they arrived at 7pm to complete the work. One very young man came to the door with tools, while I assume his boss sat in the truck, since it was still running. He put his little shoe protectors on and went to work. He finished in under 30 minutes. Then proceeded to offer me pest services. I laughed and told him to have a good day.

The employee was personable and I am grateful for the shoe protectors since he was filthy, but that part I understand. None the less that is the only positive thing I have to say about this company. The work was bad and dealing with them would make a normal person suicidal. To add a little salt to the wound, I sent them the above details (before the review) hoping for perhaps my money back, without so much as a response in 3 weeks. The first scheduling issued may or may not have been my fault but the other 4 where certainly your company's.

As you can see, I have had an exceptionally difficult time trying to get my chimney cleaned. Not to mention it is now spring, so I am not even sure I need it now. Now that you read all that, do you want to call these folks?

James did a great job cleaning our chimney. He worked quickly and effectively and was happy to answer any questions we had. Will be using Nature’s Own again in the future.

The service was perfect. The Tech called ahead and was punctual (early!). He was very professional but also very personable and informative. They will be our Chimney co. For many years to come!

Thank you Henry for being informative, professional, and friendly! As a first timer in owning a home with a fireplace, I have yet to use it due to the fact I've never used one and was unsure on the last time it had been used or cleaned. I'd recommend this place and will most likely use Nature's Own in the future if/when needed.

Amazing Chimney Company. Several of my neighbors used this company and all of them said they wouldn't use anyone else. I called them last week to clean my chimney they did a great job. Thank you I truly appreciate everything.

Henry is absolutely amazing! We've had a number of service companies at our house, and Henry was by far the most professional and knowledgeable of them all. Our vents our clean and we're happy customers! Thanks so much.