Home Services reviews in Dallas, Texas
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Responded same day visiting Apt of friend who needed help. Very thorough, very caring, and willing to help in many ways to keep Apt clean on a continuing basis. I highly recommend this company to anyone in need of deep cleaning.
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Marisa and team do life-changing and relationship-improving work with their decluttering, cleaning, and organizing. I can’t recommend them highly enough.
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Absolute Touch provides AMAZING work done right by their AMAZING team! I recommend this company for all of your cleaning needs, rather it be residential or commercial services! They definitely provide The Absolute Touch!
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My bedroom, closet, and bathroom have never looked better! They did such a great job organizing my things and cleaning up. It was exactly what I needed, to give me a fresh start. I couldn’t recommend them enough!!
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Very professional! Electronic Payment is quick and easy! Arrived on time, and exceeded our expectations! If you're in need of a move out clean, Absolute Touch Cleaning is positively the one to call!
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Oh my goodness! What a relief to get this team in to help totally clean out a house in 3 days! Wonderful company, super friendly and we could have not done what they did in 3 months let alone 3 days. Thank you so much!!
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They did an amazing job! Moved out of my apartment and they made it look amazing! I know I'm not gonna be charged a cleaning fee now. Thank you so much for your awesome work, fair price, and attention to detail! Will definitely use this service again!
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I had them out a couple of weeks ago to do an organize and deep clean. I ad accumulated junk throughout 3-4 moves across 3 states, and didn't know what to do, or where to start. I was drowning in clutter. The night before I worried about how we were going to clean all of this in 4 hours, but sure enough, it happened!
Simply phenomenal experience. They work quickly, but are great to work with. I don't think I've had a cleaner place. Thanks for helping me get my sanity back! -
I originally hired Absolute Touch to help me get organized and purge the junk. They did such a great job that when it came to my move, I asked them to come back and help me again. I had limited time and a knee injury. I needed to purge more junk, as well as, get help with packing, unpacking, and move out cleaning. They are not only good at what they do, they are friendly, efficient, professional, and accommodating.
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Absolute Touch did an amazing job on my townhouse. I was recently diagnosed with Cancer and the owner donated her time and services to me and my family. This family business is beyond professional. They are real people who care about people and their needs. I highly recommend Absolute Touch Services.
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Marisa donated tons of items for family's in need from the homes that she services. She and her team loaded the items quickly and were friendly and very professional. Many people will be blessed because of their generosity.
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Excellent and timely cleaning and friendly service! We needed a pre-move out apartment cleaning for out family of 4. Absolute Cleaning was able to make our baseboards, blinds, bathrooms, and kitchen smell clean and look fantastic. The cleaning process was clearly explained and the price is great for the awesome job that ws done. I highly recommend their services for big or small jobs.
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Absolute Touch does a great job! They are very thorough and professional. Our company uses Absolute Touch for make ready cleans at our rental properties and they do an outstanding job. I recently used them at my personal residence and was very pleased with their work and how professional they were. You can't go wrong in using Absolute Touch!
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Marisa and her team are INCREDIBLE! They do such a great job with not only the work itself, but also the client relations aspect of things. When you find someone who does great work AND combines that with 5 star service, then you have a winner and keeper! That's Marisa and her team. Great attitudes and their work is the best in the business. I wouldn't think of using anyone else! -R
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I can't talk about this team without spilling tears of gratitude. I brought them in to help with a home that was completely overwhelming and out of control. We started at a point where I felt defeated, depressed, and trapped. Working through the process with Absolute Touch has completely changed our family's home and thought process. The entire family is engaged and on the same page. Our world is organized nd accessible. We can reach everything we need , and aren't crowded out by things we don't. We feel lighter, cleaner and connected. We learned cleaning and organization techniques, but also display and decor styling. They even helped with new ways to do things that adapted to my limited mobility. When each step is painful, standing in the kitchen cooking a meal for an hour can be torture. Everything has now been reorganized and regrouped, so no matter where I work, the things I need are the closest to the tasks I do in that area. It takes less time, fewer steps, and a lot less pain.
The best part was the emotional aspect they helped us through. My outlook is refreshed, I feel clm and optimistic. I am back in control of my life and home. We face an upcoming challenge of dealing with the home of a parent who passed away. I am so grateful that we will have the Absolute Touch team to help us through that challenge and grief as well. They make all the difference in the world. -
Let me just tell you. These lovely people saved my life and my nerves. I'm really going through some things and Marissa and Derek stepped in and simplified my life so much that I've been fighting tears from relief all day. Life has gotten the better of me recently and my house fell into what I would consider near ruin. These angels swooped in and saved me. My house when from dingy and gross to beautiful and sparkling. I literally could go on all day. Marissa is also a life coach and a wonderful person. If you need someone to set you and your life into order, I very highly highly recommend them. I intend to sit down and cry with relief after they've left lol. Marissa is an absolute God send!
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Marisa and her crew are absolutely amazing. They truly care about their clients and the job they are doing. They cleaned my grandparents house who are disabled, and it looks like it used to when I was little for the first time in years. I will be using Absolute Touch for any cleaning/ organization needs from here on out! So thankful for them. ❤
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Miss Marisa and her staff have been an amazing blessing in our life. In a few short days of decluttering, they have made a massive impact on not only our home, but our spirits, as well! I felt light, giddy, and energized when I looked around at the change. I’m most grateful for how they showed me that I’m capable of continuing this kind of work on my own. What used to feel overwhelming feels very achievable after spending time with Miss Marisa. Thank you so very much!!!
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This is not a personal bash on the owner's personality. She has a very sweet and warm aura. This 1-star review is on her business acumen. Marisa did not thoroughly discuss certain key aspects: A) a thorough consultation that involves discussing how my home functions and lay out measurable goals for her to complete, and B) a specific policy that explicitly discusses refunds and cancellations.
Marisa came to my home and did a very quick consultation. We agreed on a price, time, and date. Keep in mind, we never explicity (HUGE EMPHASIS ON THE WORD EXPLICITLY) discussed a cancellation or refund policy. Once the deposit of 50% was paid, my dates are locked in, meaning she can confirm she will be here to perform the job. The remaining 50% was due on the first day of the work. I repeat, no refund or cancellation terms were explicitly discussed. We scheduled for 4 hours on Monday and 6 hours on the following Friday. On Monday, we get started. I specifically told her that i may not be able to chime in as much because i will be working from home on the days she scheduled me. She said she's very comfortable with working without my involvement. She began in my bedroom, where I quickly realized my feedback was needed constantly (which went against what we just agreed on). We exchanged pleasantries, which is where the warm personality shines through. It was genuinely mentally exhausting for me to juggle work and chiming in to organized. Furthermore, I realized that neither she nor I specifically discussed expectations of how my home should look, nor did we lay out measurable goals. Once she finished the Monday job, I realized that my bedroom was only esthetically pleasing, but was more dysfunctional for me than before she came in. We spoke the next Tuesday and I asked that we cancel the Friday job. She says and I quote "Your dates are locked in. I've never had a client cancel before. This is a grey area for me, so I don't know how to go about this." She then went on to agree that we did not EXPLICITY discuss a refund policy. Locked-in dates guarantee that she will show up for the job. She sent me long email the next day stating that she has chosen (keyword "chosen") not to refund me the 50% I asked for. She did 40% of the work (4 out of the 10 hours) and I only asked for 50% back, meaning I'm allowing her to keep 10% for her inconvenience. She says it's because I just decided not cancel because I didn't feel like it, and that it wasn't a sickness or emergency. For me, my personal health or emergencies are not something I need to reveal to a business. The fact of the matter is that if no refund or cancellation policy was ever discussed, then the policy does not exist. It just seems like she conjured up a policy of her own based on her definition of locked-in dated, which again, did not specify how to govern a cancellation or refund. I already filed a formal complain to the state of Texas against her business. I will consider filing a small claims lawsuit in the name of the principle of just being an honest business. No agreement, either written or verbal, was discussed on how to go about this manner. She went about things her own way based what benefits her as a business, instead of further discussing it with me to come to a close. -
Marisa is beyond amazing. I cannot say enough wonderful things about working with her. She is incredibly professional and responsive. My house was a complete disaster after a flood and dealing with a water mitigation company that left a mess and didn’t unpack as they said they would. Initially, we had hired another cleaning service who came in and said the condition of the house was too much for them. Marisa came in, excited, rather than shaming me, took charge and somehow completely decluttered, organized and then deep cleaned the home in a matter of days. Her daughter, Ashira, was also a complete gem. They are an amazing team working together! My jaw literally dropped upon entering the home. I’ve never seen my home so organized and minimal!
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Marisa and Rasheed were amazing! I was so embarrassed to have my apartment cleaned because of the state it was in but they both came in and made such a huge difference! And best of all, they were both lovely people and I never felt judged with how the apartment looked. They were patient, reassuring, and always had a positive attitude! I highly recommend to anyone!