Water Damage Restoration reviews in Dallas, Texas

My homeowners insurance set up ServiceMaster after I had a significant water issue. The first representative was friendly and efficient. The calls afterwards were by someone different and took multiple visits to finish up.

Stuart Morris did an amazing job! Very thorough, was fast, efficient, and is very professional. The guy really knows his restoration! Service Master is amazing! Highly recommended!!

Excellent service, every employee that came and surveyed/demolitioned did so with the upmost professionalism. I also would like to say that Stewart and Kai were very courteous and polite and did there jobs in a professional manner, great bunch of guys.

Anthoney was the most helpful! He was so friendly and knowledgeable. He was able to fixed my issue in record time. I will always use service master thank you guys for doing such a great job! I only trust service master.

Great customer service. They did much more than excepted! Great work from Johnny, Vincent and Richard! Enjoyed working with them and even tried to adopt the team. Communication was great. Will use them again in the future! Thank team!

Dustin went above and beyond to answer my questions and explain to me the process that's needed to take care of my home. I have had hundreds of contractors in my home in my life and by far Dustin is a true example of professional and knowledge of his trade. He will be saves as #1 in my phone for my family and friends if ever in need!

I had some work done recently on my house, and I just have to say what a wonderful job mr. Caleb did. He was attentive and really good at carrying a conversation. He did the work I needed quickly and efficiently and all around did a phenomenal job. If I ever need work done again, this is the place I would choose.

I had an issue in my home, A pipe Busted in my wall. Anthony from service master came out. Not only did he help me with my problem, But he educated me on topics and tips on keeping my home safer from mold and other things. He was great and professional and I could tell he knew his job well. Thanks Anthony

Ken, Kam, and Anthony were really helpful. Very easy to communicate with and prioritized the mitigation that was needed at my house. They cleaned everything up and worked quickly. Plus they were flexible with my schedule. Id work with them again.

Insurance adjuster called them last Monday about flooded house claim. They called me, the customer, same day to say they couldn’t come for two days. They came and did all the flooring removal and drying set up and checked on it and us every day, until today. No contact and it took an hour and four phone calls to even get response. Then they said they would just come tomorrow…not today.
Unacceptable performance.

Dealing with a blocked sewage line that has overflowed into your home is not for the faint! However Stuart M. arrived after hours with professionalism, empathy, and expertise! He calmed my anxiety surrounded by fear induced from my family inhaling sewage gas. He promptly began to assess the damage, clean, and start the process of disinfecting as much as he could. His communication was effective and clear, and while I hope to never go through a situation like this again, if I did I'd call Stuart!

Stuart is an Excellent worker, and Christian, Sema, are the best, I would recommend Stuart to everyone, his service are immaculate and he's very professional and patient, and passionate about his and the clients.

Anthony and Caleb were extremely courteous. Throughout the time spent working in my home they kept me informed regarding what they were doing and explained their role versus the role of my State Farm agent. I was very comfortable with their presence. They worked well as a team, stayed on task, and explained as they went about their task. Great employees who represented your company as caring and knowledgeable.
These guys are definitely emblematic of a company that also cares.
Linda Haynes
3919 Alta Vista Lane
Dallas

John Dietrich and his team did an outstanding job of helping us when our home recently sustained water damage. We really appreciate John for being extremely thorough in checking for moisture/damage and for working diligently to get everything dried out ASAP. We also appreciate him for listening to our concerns and answering all of the questions we had about the process. John and the packout/demo crew impressed us with their hard work and super efficiency. They handled our belongings with great care and got the job done much quicker than we expected. A big thank you to John and his team for being prompt, courteous and an overall pleasure to work with. We would highly recommend them!

Excellent service and work ethic. Stuart and assistant Christian showed up promptly, when they said they would. Came in, got all the checks and tests completed in a timely manner and were able to remove all defective material to help progress the reconstruction process. Great job Stuart. Appreciate the help.

Stewart is a very professional and knowledgeable about his job. He shows true concerns towards his
customers. We are thankful to have him in our home.

My techs Stuart and Christian, was very helpful and knowledgeable of my issues. I really felt comfortable with the process under their guidance. I would highly recommend them. These 2 young men, are a great asset to your company. Thanks Stuart and Christian for making everything so smooth for me. You guys are the best!

Extremely happy with the results from ServiceMaster. Our homeowners insurance company sent them to us after some major interior water damage. Great results, detailed explanations of work being performed. Enjoyed our crew of William, Stuart, and Christian.

Sam, Sh’Raud and Pablo were great!! Very informative and professional!

Stuart from Servicemaster was wonderful. The leak was fixed and then as they were testing it, flooded the house again and Stuart came out and set his fans up and took them out when it was dry. After the plumber said it was fixed, I tried the shower to make sure but it failed and flooded for the third time. Out came Stuart on a Sunday to set up the fans again. Stuart was very professional and patient in all his work. He was personable and pleasant. I highly recommend Stuart and Servicemaster.

Stuart Morris is the technician that I worked with most of the time. He was awesome. Very informative and always helpful. Great job and really knows his stuff.
Sam also came a couple times to check readings and he was also very good.