Water Damage Restoration reviews in Dallas, Texas

Had a pipe burst in my home. Servpro provided great repairs in a timely fashion! Thank you!

Very prompt and very professional and friendly in a rough time! Thank you!

Very prompt knowledgeable, easy to work with. Got the job done in a timely manner. I am pleased with the end result.

I highly recommend Sean Killingsworth for doing dreamt job.

THEY were amazing, repaired my bathroom walls from mold and heat with swiftness. Super kind service and will do all your request in a timely manner

Outstanding service and professionalism shown by servepro team at my house . Kent , Rickey , Tamiru and Chance went above and beyond to make the whole process smooth and hastle free , highly recommended 😊

The storm in Febuary destroyed my house! Servpro came in and went over everything that was needing done with me. At first I was over welmed. They made the process go by so smooth. They packed out all of my things in my home stored them in a pod in front of my house. They spoke to my insurance and had everything handled so I could focus on my family and where we had to move during all of this. Thank you for helping me through all of this! I will recommend you always!

The SERVEPRO crew responded promptly to my service call during the Arctic freeze in Dallas last week. I had a water pipe break in my house. Juan and his crew helped remediate the damage and explained the process to me. My questions were always answered and SERVEPRO was always available when I called. Another gentleman named Randy took my original contact call and also helped organize the procedure in an efficient manner.

We had a small kitchen fire and put it out with water. Had no idea what to do with the entire house smelling like smoke plus a partially flooded kitchen. This Sevpro office was the fastest one in Dallas to pick up the phone and come out. Lori was so nice and understanding. Thanks so much to the team that came out and got to work right away and knew exactly what to do. Our new puppy was very nervous with the noise of rhe machines and equipment but the guys did a great job with her. During the cleaning we also found mold behind the refrigerator to boot! Everything was taken care of and now we start rhe bit of construction work we need to finish. Their manager bill is already doinf a great job walking us through it. Thanks to everyone that guided us with insurance and all the paperwork. You are a great team!

Serve Pro did a great job helping get my house back in tip top shape. After a devastating water damage my home needed demolition and then needed restoration! From the front office staff Jessica to Chance on the demo team everything was done professionally and in a great amount of time! Could not recommend the staff enough.

Unbeknownst to us, a pipe had a slow leak in the wall of our NEW 9 month old house! Sunday the 15th we noticed a trickle coming down the backsplash from my pot-filler. Kent and Tamiru came out I believe it was Tuesday. My entire bank of cabinets, uppers and lowers, had to come out!!😭😭 The closet in the master bath had to be emptied and Sheetrock from the 2 areas removed. The guys at Serve Pro (K &T) were so professional and empathetic. They finished up their portion today Monday 23rd. Actually hate to see them go. Would recommend that team any day!

Kole was extraordinarily helpful and informative. Beyond that, he was kind. Xavier was courteous and nice, too, and I trusted them.

Tamiru speaks well for ServPro. He patiently answered all my questions Based on my experience with him I would highly recommend ServPro.

Sean & Reed were fantastic! Very professional, comprehensive and efficient in the work to resolve our problem. 10/10!

Servpro came Out at 10:30 On a Sunday.
Project mgr Zach and his team came in like a swat team and immediately took control of the disaster , cutting out carpet and extracting water . Then the emergency pack out team came - Chyna and her team were SO patient with me & and they took amazing taking care of all my things. Then Wren and Diego came In and took all My boxes and furniture out in a snap - Not a fun situation but great to have them in my side to navigate this mess.

Zach and Trey responded to our home very quickly and professionally at 1 AM on a Saturday morning after our home suffered extensive damage from a busted water heater in our attic. Zach and Trey worked tiredlessly and efficiently for the next 7 hours, removing carpets and baseboards and installing fans and dehumidifiers in the impacted areas. Every day for over a week period, Zach continued to assist us at our home, with the demo of wet building materials. He was present during my insurance adjuster's visit and very professionally answered all his questions. Zach is very knowledgeable in water mitigation and he was extremely personable and very easy to work with. I didn't know what to expect when calling upon Servpro to help us (other than the fact that I knew they'd help us respond to the water damage), but Zach exceeded our Servpro expectations.

I had the best team, Kyle and Reed went above and beyond to make sure my experience, during a difficult time, was seamless and frustration free.

Servpro was amazing! Sean Killingsworth (PM) and Reed Jones (water tech) of ServPro did an outstanding job and went above and beyond.

A tub from a my second floor bathroom overflowed and leaked through to the first floor. Sean and Reed took the time to discuss various options with us and were concerned about making sure that water/moisture were eliminated from my home to avoid mold. They were both extremely nice and very knowledgeable. Sean and Reed both treated my house like it could have been their own.

Additionally, Sean and Reed showed concern about my young son and his safety around the drying equipment. It was a Saturday evening and they stayed even longer and came up with an innovative way to help keep my son safe. Sean and Reed brought up the safety issue before I even mentioned it.

I truly enjoyed working with ServPro, Sean and Reed!! They helped alleviate stress and took great care of my family.

Excellent service and professionalism by Servpro team, really appreciate all the hard work done by Zach and Noah to mitigate water damage at our house. Zach and Noah went above and beyond, day 1 was hard, they worked till late night 2am to make sure each every corners are inspected and mitigation mechanism in place. I highly recommend Servpro team (Zach and Noah) for services they provide. Excellent job!! Thank you!

Sean K. and his team did an awesome job! We did some renovations to our upstairs offices and they were destroyed. Sean and team made it look brand new! Thanks guys and Servpro!

Zach and Noah S took the lead on the medigation of our property after a water leak. They were very professional and personable while working to minimize our property damage.They monitored and documented everything daily to forward to our insurance company. Tamiru and Carlos Z were also part of the team. I was also impressed with them. They worked hard to get the wet material out! I would 100% recommend the 4 hard working men from the Grapevine office!