Home Services reviews in Denton, Texas

I cannot say enough good things about this lawn care service!! EVERY time I have an issue they take care of it immediately- my yard has won yard of the year in my neighborhood and they take so much pride in keeping it that way! Curb appeal is important to me and man do they deliver!

These guy’s were so professional in their approach to Sod Installation. I wish every business that I work with could be as inexpensive and give the customer a really good outcome like these guy’s did for our family. Here are the photo’s to prove it, below.

Terry was great to work with. The design is beautiful and the quality of the work is phenomenal...exactly what we wanted!

Terry and crew did an excellent job updating our front landscape. We are very happy with the results and would recommend them!

Terry is wonderful! He continues to make my yard look wonderful. These guys are very friendly and continue to impress me as I continue to use their service.

Terry does a great job with his team to be clean and professional. The work that they do is superb and if something is broken or isn't right, they're prompt on fixing the problem. Highly recommend LLE.

The quality of the work on several projects ranged from very high to very low. During one of the projects damage done by a worker driving a skid steer was excessive and not fully repaired. The owner said he would return. But when bad weather got in the way the workers did not return and the owner did not proactively contact us. In the end we were on our own to repair and finish the work.

I needed a porch and an enclosure for my dogs. No one wanted to tackle this because we basically have more rocks than dirt (large unmoveable rocks). I was thinking it wasn't going to happen until I had a friend recommend Landscape Living. They built my wonderful porch with railings and constructed the fenced in enclosure for my dogs including electrical fence.

We were having new siding and gutters put on our house and we discovered behind the gutter downspout had eroded mortar. Trevor came over and did the repair for us by grinding out the loose mortar and packed in new. The repair was much needed and we appreciate the responsiveness in getting it done for us. This was a small job but we will surely call Landscape Living for our next larger job. Thanks guys!!~The Masons, Denton Tx

Our neighbors behind us hired them to put up a new fence between our houses. It took a little longer than expected and we had a few minor issues along the way but they fixed everything that needed fixed and the fence looks great. They stand behind their work and the owner was wonderful to talk to.

We initially contracted with this company in on 8/24/16 and work began 9/22/16. There was initial issues when picking our retaining wall stone. We had been told that we had many options to choose from and was directed to the vendor site to pick colors. However upon pickup of stones I was told only several colors to choose from otherwise up to 8 week delay due to back order. This was unfortunate but we decided to go with an in stock color to avoid delays.

Work proceeded until 11/1/16 when I halted work as we were 6 weeks into the project and only the retaining wall was partially completed (retaining wall, patio and sprinkler system was contracted). In addition do to a design change that was unforeseen due to our slope a cost disagreement occurred. This continued till an agreement was made on 11/30/16 on cost and to continue. However during this agreement I asked to cancel the contract and I would pay for work done however it was refused and I was threatened with a lawsuit if I didn't continue. So I reluctantly continued and even expressed I was doing so as I felt I did not have a choice.

Since 11/30/16 only 2 days of work has occurred. 1 was to compact the soil and the other was to add additional back fill. The lack contact with the owner Terry occurred on 1/10/17. He has not returned my messages nor emails.

I paid a 30% down payment and 30% at start of the project. This based on the project breakdown has paid in full for the wall and nearly the entire patio cost. Unfortunately I have an unfinished wall and a partially demolished patio. At this point I have requested a refund for the unfinished work as 4 months (3 months if you take out the 1 month stoppage) was an unreasonable amount of time to complete this project and the lack of contact for 14 days is unacceptable.

If you read other reviews here it seems they may have been for smaller projects. I'm not sure what happened on ours other than maybe the project was two big for his team to handle. However if you also review him under the Better Business Bureau you with find additional complaints from 2016 that are similar to mine.

I've approached everything with them on the up and up and only wanted to be treated fairly in return. I just hope at this point the business is honest enough to realize the mistakes that occurred and refund/credit me for the incomplete work and allow both of us to move on.
***Updated 1/24/17 4:02 PM***
***Updated Edited 1/24/17 3:47PM***

Business contacted me shortly after my initial post via email and indicated they will wait for me to remove all and any damaging slandering statements from any and all media sources before further communicating. In addition they indicated all communication and public statements will be made available to their legal counsel.

In response to there comment on this review. I did ask for them to stop as indicated in my review which was 11/1/16 and this was resolved and work was agreed to continue on 11/30/16. In addition the comment was the project was delayed due to weather. Although there have been some weather days in throughout the project I have meticulous kept track of rain days and temperatures through out the project. Facts are that 124 has elapsed since the work began. 29 days were missed because I request stoppage to work out cost issues we could not agree upon which leaves 95 days that have elapsed. The business indicated in the comment they would provide a refund however in the email to me they refuse to discuss anything further until I remove my comments.

I indicated I would be happy to update my comments with any resolution should one occur. I have stated facts in this review that can be backed by email correspondence and messages with the business. In addition to the tracking I have done throughout the project regarding freeze days and rain. I will not be recoil under the threat of legal action for providing the facts of what occurred in my project.

Also research ALLIANCE LANDSCAPE CONSTRUCTION via BBB and Google reviews. Found these out as I did additional research.

LLE did an amazing job of redoing our entire backyard and updating the front yard. They took our basic design and added artistic changes, implemented it with high quality work, and created a beautiful landscape. We have a lovely garden to enjoy and to entertain friends and family. We have received many compliments.

Our experience with this company was not a good one. I would encourage everyone to do the following;

Get a drawing of the design with details so they remember the design that was described and agreed to.

Get a written commitment from them of the schedule of work from beginning to end in detail.

Do not allow work to start unless it’s to be worked on every day after start (barring bad weather) until it’s completely done. They are taking your second payment on start and should work drag out forever you have no security

Get a commitment from your salesman to have him visit your job each day to ensure the workers are following your plan exactly and any issues are resolved right away

Good luck

I would definitely NOT recommend this landscaper. He does have a good eye for layout and design, but his customer service and follow up is horrible! His contract states that he will replace any plants that die up to a year. We have had 3 plants die and have reached out to him numerous times. He says he will take care of it, or he's been on vacation hasn't had time. Now he doesn't return our calls. Don't Use!! He does not do what he pitches.

Although the project took longer than expected, it was worth the wait. The stonework looks amazing. We also had our driveway moved and a large trellis built for privacy. The trellis looks amazing also and you would never know that we moved the driveway. We will use Landscape Living again.

Terry and his team did a fantastic job with helping us design our backyard patio. We're now looking at add a Pergola and some trees. Great job all around. Very easy to work with.

We wanted to honor Native Texas plants and Terry put our plan into action. Yard looks great and makes our home look pretty awesome. Terry was great to work with and very professional.

Terry Anderson will not return calls for Warranty work. BEWARE and do not listen to his sob stories. Do Not pay him and expect him to stand by his word that he will return to fix the problems they have created. Our patio and fence are falling apart and I will have to hire another company to fix his terrible work.

Very friendly! Terry's crew worked hard and created the most beautiful backyard space. Some product came in wrong and he contacted me immediately and let me know.
Overall great company. Great service. Would definitely recommend!

Just finished a job with Landscape Living and I couldn't be more happy. Quality work for a great price! I would and will recommend them to everyone I know. Terry had a great vision for my landscape and executed that vision.

Owner and workers are nice and polite, but the quality and attention to detail on my concrete patio was sub-par at best. To make it worse, the follow-up is some of the worst I've seen. That stained patio is flaking all over the place which is due to bad prep and I have plantings that haven't made it and are still covered by warranty. If you are looking at this company I would also recommend not paying them in full until job is fully done and you are satisfied. That was my mistake.