Constraction reviews in El Paso, Texas

Best contrator...Very hands on his projects...

Bill and his team were my contractors and remodeled my entire home. After the remodel the home looked 30 years younger. Get quality work for great prices. They are Highly recommended

I had the pleasure of working with Bill, Brian and their team of very hard workers! They were hired to construct a new bathroom and 2 bedrooms.

Bill was prompt and very communicative right from the beginning. His years of experience shown through his help from the beginning. He was helpful in planning the layout, being attentive throughout the construction process to our wants and needs, and until the completion of the project.

The workers were a pleasure to have on site. They were extremely courteous, hard working, fast and clean. They cleaned up the site every day before they left which was great and something so appreciated. His subcontractors were also great and easy to work with.

Lastly, the quality of their work was great and the final product was better than we expected.

My mom and I HIGHLY recommend Bill and his crew at Mesa Home Improvement! We needed repairs and new paint in order to sell our home. The guys worked tirelessly, quickly and the end product was absolutely GORGEOUS! They are professional and extremely detail oriented. If you or anybody you know needs home improvement in any way, call Mesa Home Improvement. They will save you time and money and are very knowledgeable and helpful. Bill closely supervised the job and made sure that everything was perfect. When we came to our home, everything was cleaned up and spotless. In addition, anytime you call Bill, he is available and he answers the phone. If he doesn't know the answer to a question, he will find it. But it would be a rare thing for him to not know the answer to your question. If I could give MORE than five stars, I would.

We hired Brian and team for 2 jobs. The first was a shower redo to correct a leak in the pan. They took the time to point out why the original shower failed and built it back better. After that we brought them back to do a larger floor re-tile and kitchen renovation. This included repaint of cabinets, a new island, updated living room fireplace and new base boards. His crew did the demo quickly and mitigated dust as we were still living in the back of the house. This cleanup daily was a nice touch and made the whole process much smoother. His team was very detail oriented and showed up on time every day. The subcontractors he used were some of the best I’ve seen and addressed any issues on the spot. He had us back in our kitchen in time for Thanksgiving and our family was impressed with the work. I highly recommend Brian and will be using him again in the future.

Mesa Home Improvement did a fantastic job on our tub/shower conversion for my elderly father. Owner Bill Murray was easy to work with, timely and open to suggestions. Every worker on his team was polite and efficient. From demolition to plumbing to electricians to tile specialists, every crew member was professional and curtious. Daily clean up was impressive. The new walk-in shower is gorgeous. Couldn’t be happier!

We recently decided to add a powder room off of our kitchen, which would require restructuring the laundry room. From the start, Bill Murray had a vision for how we could accommodate the update in the best possible way. We are so happy with the end result! Bill and his team are professional, punctual and an absolute pleasure to work with. Especially appreciated how Bill kept us apprised throughout the process, and that the project was completed much quicker than we could have anticipated. Highly recommend Mesa Home Improvement - Bill ensures that his team provides high quality work. Look forward to working with Mesa Home Improvement again on future remodeling/renovating projects. Bill and his crew are the best!

I just want to thank Tropicana Homes for helping me purchase my first home. They were very helpful and informative throughout the whole process. The foreman, Jesus Serrano, was supportive and cooperative. He would provide me photos/videos throughout the construction process. I am very happy with ya'll !

Sylvia has been the greatest real estate agent I have had since I’ve moved to El Paso for the last 13 years. With the purchasing of my first two homes. As well as my son purchasing his first home. This experience has been super easy and rewarding. She will definitely work with you to ensure that you are getting the best rate and your home is built the way you want it.

After a very bad experience with a competitor, we discovered Sylvia Sandoval at Tropicana. She bent over backwards to help us get our dream home. She explained the process and worked with us to get to where we needed to be to not only own our new home but to afford it too. She really cares for her clients and that reflects well in Tropicana as well. I being difficult had to have many changes to our home, like adding a balcony to the front of the house and having 30 foot ceilings in my Janis 5... And Sylvia and the team at Tropicana made it happen. I have been a major pain by visiting the site daily as it was built, and seeing first hand the wood and construction methods used. They built mine right and the guys who did the work all were awesome. I highly recommend Tropicana and Sylvia Sandoval. They can build you your dream home. I know, because they built mine.

Elsa and Sam have been great at the warranty department. Anytime I call with a question or concern she sends someone out right away. Not all of her people were helpful. Some of them would just come and leave to include the foreman. Who told me nothing could be done about my dryer. She sent other people and they expanded behind my dryer for ventilation. Sam is the only one who listens and makes sure everything is done before he leaves. Customer service means a lot when you are making a big investment like buying a home. I also wish someone would have told me by moving the heater in the garage I would lose a lot of space and I wouldn’t be able to fit my other car in the garage. I also didn’t realize that I would not have a light switch by my back door turning on the light inside the house. All the little things I wish I would have known when the house was being built. For anyone buying a home I suggest you ask someone to go over the floor plan with you in detail and ask if you make changes what would be the down side. I’ve also been told by many people who have granite counters you are not supposed to be able to see when you spill liquid on them. I’ve called twice to make sure they are sealed correctly and everyone from Tropicana keeps telling me they are. I’m going to continue to do research. I’ve never gone to anyone’s house and noticed where water had been spilled you can see the outline where the water was after you wipe it up. I do love the look and style of my home.

I am impressed. I left this review and Tropicana came out to my home to address all of the issues I had mentioned above. They were willing to fix everything that I had issues with and followed through. They even installed the light switch so I can turn on the light and did a great work on the patch work. You can barely tell that they did them.

Jesus Eduardo Serrano and his team, among them is Luis Antonio Gómez or Tony worked non stop to get my house in amazing shape during the warranty period. They went way out of reach to ensure all my concerns were addressed. They were kind, polite, caring, compassionate and most of all treated me with the utmost respect. I would not hesitate to recommend Tropicana Homes to my friends and family. I would also do business with them again if I ever need an upgrade. Tropicana ROCKS!!!!

Warranty team: I would like to express my gratitude with Martin Arroyos and his staff at the warranty department. They were always available and assisted in a timely manner.

Our experience with Tropicana Homes was amazing. I urge you to be patient as we are experiencing a nationwide pandemic and booming housing market. I especially want to give a huge thank you to Kathy Reyes for helping my wife with all of her concerns. I highly suggest reaching out to her. I would also like to mention how helpful the extended work crew made my fireplace perfect, thanks Chava and Martin. And lastly thanks to Joe Del Valle for making the tier lighting possible.

Tropicana warranty is amazing . Jesus has been exceptional, proficient, and all around awesome. He has helped me with the issues regarding my house and when ever I need anything he always resolves it in a quick manner. He has made buying Tropicana worth every cent and I am extremely happy with my decision in buying a Tropicana house.

My husband and I closed on our house with Tropicana about a week ago and words cannot explain on how happy we are with our new beautiful home. We had an amazing realtor, Israel Dominguez Jr. Very professional, helpful, and always answered every question we had. We were very lucky and blessed to have a realtor like Israel. If anyone is looking for a home, he’s your man to call.
Thank you Tropicana and thank you Israel for your hard work.

We absolutely love our new Tropicana home! It is well built with quality materials and they allowed us to select options and colors from a large selection. The home was built and ready in the timeframe they originally advised and even more beautiful than we could have imagined. A special thanks to Andy, we are grateful. Thank you Tropicana Homes!

We are so grateful and delighted to become first time home buyers with Tropicana homes. The time and experience we had with our realtor Michelle Mata was engaging and delightful. She was very helpful and understanding in what we needed as a family for our new chapter in life, we will be forever grateful for her time she spent with us. Also we are thankful for Patriot mortgage team especially Vanessa Flores for all the work and dedication towards our loan. Even though this is our first home we hope in the near future it won't be our last home with Tropicana homes.

Hello!! I wanted to respond to the review from Mr Rodriguez about Mr. Sylvia Sandoval which I believe is one the best and more professional salesperson in the Tropicana Homes Family. 3 yrs ago she helped me out with the purchase of my current home knowing that my situation was very difficult at that time. She was patient and understanding and with her helpful knowledge of the entire process I was able to get my loan approval. Not only that she helped me and my family her husband Daniel helped me too! Right now She is currently helping me again with the process of getting my future home. To be honest with you, I had spoken with other builders and Real Estate Agents but at the end of the day I will always go back to Sylvia because nobody else will help me or treat me like she does. Not only her but her entire family Christina and Eddie too! Again the best in El Paso!

I bought a beautiful Tropicana home just under 2 years ago. Recently, a few doors started sagging and were difficult to close. I knew my warranty was expired, but also couldn’t see how sagging doors could possibly be my fault. I contacted Tropicana about my concern. They acknowledged that my warranty was expired, but that the customer experience was very important to them, so they sent a team out that same day to fix the doors! Thank you Tropicana!

What can I say… This is my second home purchased. Both homes have been new manufactured homes. Going through Tropicana Homes has been a very pleasant experience for me for and my family. Not only do they offer a wide range of model homes at very competitive prices, the level of service from this builder and its associated team members has been second to none. My agent Sylvia Sandoval is one of the hardest working agents I’ve worked with and now can say she too is a good friend. She has not only assisted me every step from beginning to closing on my new home such as advice to stay on task but she too has gone above and beyond many times just for the mere pleasure and peace of mind that her client was happy and at ease throughout the entire process. Months later, she has still been a big part of our family. Nice to know an agent that keeps in touch with her clients often and not just another person looking for the quick sale type mentality. Never pressured, never misinformed, she always did her due diligence addressing any question I had at the time with urgency. As for the warranty department… Elsa Chavez has been another phenomenal team player under this remarkable team. Being a new home, I found myself at times needing assistance in addressing issues found throughout the year. As they would pop up I would contact the warranty department and Elsa would quickly schedule the repairs and all would get fixed within a day or 2 at the most. Their level of urgency regardless of work required always blew me away. I never once felt as if I was being questioned with my judgment on the repairs being requested. They would just fix whatever I felt needed attention. If only ALL warranty departments worked like this, we as consumers would be happy. I am a very satisfied Tropicana Home customer. Love that their neighborhoods don’t look like something out of a Hollywood movie like Edward Scissor hands were every other house looked identical with the color and model of homes. My neighborhood has a very big mix of different home plans so this keeps my immediate area looking unique and diverse. I’m not much for reviews but always make the effort to share outstanding services for other to review. After all, a home is a big investment so reviews like this should go a long way and hope that my review helps others make that decision in selecting not only a great builder but an awesome team to support its builders product.