Constraction reviews in El Paso, Texas

4.5 based on 2466 reviews Back to the listing
    5

    The best experience buying a home, we get a sales representative who really help me to get exactly what I need and like, make the process easy and clear to understand, thank you so much Sylvia Sandoval, we glad to have you in our buying experience

    1

    Think twice before buying a home with Tropicana!!
    We bought our home in May 2020, and we’re experiencing leak problems from the roof with the small amount of rain we received today. We are also experiencing some mold issues.
    The house is a new built and we shouldn’t be experiencing neither issues with such a short amount of time.
    We have called several times to the warranty department, left voicemails every single time because they never answer, and no one has bothered to call back. Saying this is a horrible experience is an understatement.
    Since we’ve bought the house our refrigeration broke down twice! Once within ONE year of purchase and the other within three years of purchase. Take your business elsewhere!

    5

    The experience we’ve had with Tropicana has been great! Sylvia Sandoval has made this whole house build painless! She was a joy to work with! Anytime we had questions about something we noticed, she was happy to accommodate and answer all of our crazy questions. We built a beautiful house that is the perfect layout for our family. I wouldn’t have changed one thing.

    5

    We love our home! Tropicana did an amazing job building our dream home. It was a pleasure working with Sylvia Sandoval, she helped us every step of the way. She listened well and helped us design the BEST home for our family. She always took time to respond to my text and really made the process of building our home enjoyable.

    5

    Israel dad and Israel JR son , are a amazing dual team , That would do anything to help you in your dream home definitely military friendly lots of experience and knowledge will be on your team if you hire them
    Create priorities when it comes to homes And upgrade I highly recommend them, !!!!!!!

    5

    I am very happy with the results of our new home. Tropicana really did a great job. They were helpful and understanding. They accommodated every single request we had without any hesitation. Thank you.!

    Israel Sr and Israel Jr. made this experience very pleasant and stress free. They were there to answer any question we had. From start to finish, they were very attentive looking out for us. If we could give more stars, we would thank you, we are very pleased and thankful for everything you guys did for us.!

    5

    Sylvia Sandoval with Tropicana Homes was great, and made my first home buying experience a smooth and beautiful one!
    She sold my parents their first home 20 years ago, and again their second home 8 years later, and now I trusted her with mine & don’t regret it at all! Thank you Sylvia and Tropicana for my dream home & treating me like family ♥️
    I encourage everyone and anyone to trust her and led her guide you through the process.

    5

    First of all, I will like to thank Mr. Israel Dominguez for his professionalism, experience, and his guidance througout this process, it wasnt easy but he made sure I was there every step of the way, thank you Mr Dominguez. Tropicana homes came thru with what I was expecting since day one. My wife and I picked the floor plan, colors, cabinets, floors etc. and with just 10 months my dream house was built, thank you so much for this amazing experience, well recommended.

    5

    I couldn’t be happier with the service Martin, the foreman, gave our family after we moved into our home. He was there before we moved in to make sure everything was good for us, and even after, he has made sure that everything is still good. Anything we need, he has taken care of it just as well and as fast as before we moved in. He’s made our first home experience amazing.

    1

    I expected a lot more from Tropicana..we were so excited to buy our first home . Closing on our home took a YEAR! Due to “covid”. Poor quality… our remarks on our walk through were turned in and not one word from Martin or anyone it has been almost 3 months.Sent emails regarding our broken garage door a week after closing and someone was sent out just to place it back and asked us to make sure we place lube.. nothing was fixed or replaced. Manuel from Leonor Estates has just shown unprofessionalism by not responding in a timely manner, ignoring texts.. hanging up calls to my realtor during the home building process and blaming everyone else but taking responsibility. Sent emails to corporate and received a call back once and nothing was resolved.. my closing date was delayed many times last minute to the point were I almost faced an eviction at my rental property. House was asked to be cleaned and found out the tapes from the walkthrough were still there and spider webs too. We did our front landscaping and found out electricians are caving in our property without even a notification being sent..spoke to their supervisor and they stated Tropicana’s foreman gave them the okay to open up and destroy our landscaping without any notification we could’ve avoided this and fix it ourselves. Nightmares and nightmares please look elsewhere this builder did nothing but to turn our buying process into a horrible experience and more months to come with home construction around us😭

    5

    We are first time home buyers, we decided to go with Tropicana Homes. Thanks to Sylvia Sandoval with her impeccable service from start to finish. She explained everything to us in great detail and made this process as smooth and stress free as possible. We are totally satisfied and happy with our beautiful new home. Thank you Sylvia and thank you Tropicana Homes

    5

    Huge thanks to Michelle for helping us find our dream home! She was patient, friendly, and so on top of everything — from showings to paperwork. We felt supported the whole time and couldn’t be happier with the outcome. If you need a realtor who cares, call Michelle!

    5

    I recently purchased a home through Sylvia at Tropicana Homes, and the entire experience was outstanding from start to finish. Sylvia was incredibly knowledgeable, professional, and attentive throughout the entire process. She took the time to understand my needs, answered all my questions promptly, and made sure I felt confident every step of the way even being thousands of miles away.

    Her communication was clear and consistent, and she always made herself available to provide updates or guidance. Sylvia’s expertise in the home-buying process and her familiarity with Tropicana Homes’ offerings made everything smooth and stress-free.

    Thanks to her dedication and support, I found a home that I truly love. I highly recommend Sylvia to anyone looking to purchase a home—she’s a true professional who genuinely cares about her clients.

    5

    Thanks to Martin and Alejandro! They gave me an excellent service! My warranty was made on time and based on what they suggested me. I really appreciate to Tropicana and these 2 guys, they were always pending on the status of my home, and I can tell it was a huge damage and I never had a doubt they were going to fix it. Thank you to all the people who came to my home to fix it! Kudos to you all!

    5

    I had such a great experience with Tropicana Homes Warranty Department, Alex De La Torre and his team came out to fix a few things around our home and everything turned out perfect.
    They showed up on time, were super friendly, and got the job done quickly without cutting corners. I really appreciated how they explained what needed to be done and made sure I was happy with the results before leaving.
    I’ll definitely be calling them the next time something needs fixing and would 100% recommend them to anyone looking for reliable home repair help!

    5

    Muy buenos en su trabajo !! 👌

    5

    Mimbela este lugar lo adoro lo visito con frecuencia

    5

    John Mibrela homen iluminado por Deus vida longa e sucesso.

    5

    O empenho das pessoas em fazer sempre o melhor dentro do mais correcto e honesto

    4

    Excelente obra que hizo el Sr Mimbela con Daliel villegas,es un angel De Dios.

    5

    Not now...