House Cleaning reviews in El Paso, Texas

First time getting my house cleaned by someone other than myself. Reviews looked great for this company, so I rolled with it. Liliana did a great job and was very pleasant and professional. I would definitely recommend her and TTHC to friends and family. Than you again, Liliana!

I have used this service twice now and have been so pleased with the level of quality and reliability. I have large homes and they are not easy to tackle, but the staff always come prepared, are friendly and thorough. I will always go back to Top Tier if I need a cleaning because I know I can trust the work. Pricing is also very fair for the level of cleaning needed and I appreciate that they offer flexible options and schedules that help me both budget and work around my crazy life!

Denise did an excellent job, from cleaning all the shutter and ceiling fans to kitchen cabinets and floors, my home looked fabulous. Thank you Top Tier and Denise for a job well done.

I have had multiple cleaning companies and this is the best one yet. They are very professional and reliable. I am so happy I found them. I definitely recommend.

Amazing company! Came on time and my house was spotless. Very detail oriented, highly recommend

Great experience with my first cleaning. Maria cleaned thoroughly my 3 bedroom/2 bath home. I only gave one star less because I was expecting more than one person for an hour of cleaning. Regardless, the cleaning was top notch and it took a burden off my shoulders. Thank you so much for helping our family 😊

Hired the crew at Top Tier after a huge plumbing, paint and restoration job. The crew of two friendly and cheerful cleaners showed up timely and had my shutters and ceiling fans dust free and fresh in no time, well, 5 or so hours actually, I have 14 foot ceilings! It was a BIG job! I asked for these add ons on top of the normal dusting, vacuuming and moping tasks. It was super easy to schedule, excellent communication and speedy follow up. I will call them again, no question.

Excellent service. They were able to schedule really quickly. The ladies that cleaned my home wiped down every surface in my home, my home was sparkling after they left! They were quick and made sure I was happy with everything that was cleaned before the left.

Excellent customer service! I used their service for a move-out cleaning, and they delivered a very detailed and thorough job. Highly recommend.

EDIT: The owner reached out to me to discuss the review and it was apparent this man cares deeply about his business and the service he facilitates. He offered to send a crew out to the residence to redo everything but as I no longer live in EP that wasn't a possibility. He immediately offered a refund of $150 which I believe is a satisfactory price reflection of original services provided. Below is the original review for posterity before communicating with the owner.

Bottom line up front: the Move Out cleaning service passed my rental company’s inspection but it was definitely not worth the price or what you would expect at that price point.

Good: Dusting all the weird places and Floorboards- excellent job here, only one doorframe was missed that I could find. Toilets, sinks, and bathtubs were cleaned well. I was also very impressed with the spot cleaning on the walls. She found em all!

Weird: To preface this, I’ve never hired a cleaning service so if the following is “normal” then please ignore it. A pregnant lady with her teenage child showed up in their personal vehicle and started unpacking common household cleaning supplies. I guess I was expecting a van with a company logo and maybe more “industrial style” cleaning tools and not a $10 mop and bucket from Walmart.

Bad: The floors were absolutely not vacuumed before they were mopped. After they left I had to go around and pick up all the wet clumps of dust/hair/fiber that you get when you don’t vacuum before mopping. To be fair, I don’t even know if she had a vacuum because the house was all hardwood with no carpet. The mop water was not changed much, if at all throughout the cleaning so it was just dirty water streaks back and forth through the house and rooms. All mirrors were streaked as well.

I understand that lady was busting her ass and I have mad respect for what she does, especially while pregnant… but for $500 plus a tip that you have to put on the front end before the service is even booked I would expect more “cleaning company” and not “Facebook marketplace service”

Top Tier Home Cleaning did an excellent job! Our home looked spotless after our first deep clean — every detail was taken care of, and it felt so fresh and welcoming. The team was professional, thorough, and easy to work with. I’m very happy with their service and look forward to using them again for future cleanings. Highly recommend!

I highly recommend this company. They are reliable and excellent at communicating. The ladies that came to my house did an amazing job. They cleaned and organized areas I did not even think of asking them to clean. They really went above and beyond. They were also very kind and I felt super comfortable with them in my home. I have never had anyone clean my house before and this experience definitely has left me wanting to have them come again. Thank you so much!

I’m military and have done a few moves in El Paso. I’ve used Top Tier Home Cleaning multiple times for apartment move-out cleanings, and they have been absolutely amazing every time. They are very professional, respectful, and reasonably priced. Their cleaning is extremely thorough—I’ve never once owed my apartment anything after moving out.
A huge bonus is their flexibility and fast response time through text messages. They’re great at working with you on scheduling, handling time changes, and sending reminders for upcoming appointments, which makes the whole process stress-free. I’m honestly sad they won’t be in the new city I’m moving to, but I truly hope I get the chance to work with them again one day. Highly recommend!

I hire them for all my clients homes. They are the only cleaning company that my clients have never had complaints about which says a lot.

Top Tier Home Cleaning was highly recommended so I reached out to schedule a deep cleaning. We were very impressed with the ladies that came to our home. They were very respectful and professional. They were also very thorough and left our home feeling like new again. We will be using Top Tier for maintenance cleaning from here on out.

I’m so grateful for Top Tier Cleaning. My sister helped coordinate this service for our parents, and it’s such a relief knowing a reputable, trustworthy company is taking care of their home, especially since we don’t live in the city. The peace of mind alone is priceless. Thank you for being so great and for taking such good care of our parents.

Couldn't be happier with the service from Top Tier Cleaning! They handled my move-out cleaning and left my home absolutely immaculate. Every corner was spotless, and they went above and beyond my expectations. The attention to detail was incredible, from the shining floors to the perfectly clean windows. They made sure the house looked just as good as brand new. I highly recommend Top Tier Cleaning for anyone looking for professional, thorough, and top-quality cleaning services. Truly a five-star experience! Thank you Top tier.

Top Tier Cleaning has been so easy to work with from start to finish. The owner is awesome and truly goes above and beyond when it comes to customer service. Communication was smooth, everything was handled professionally, and the experience was stress free. I would highly recommend Top Tier Cleaning to anyone looking for reliable, high quality service.

The entire team at Top Tier was amazing! I needed help cleaning after a move and they were wonderful. They gave me the most affordable price quote and were very helpful in explaining services and charges. When I needed to change the date of service, they didn’t give me a hard time. The ladies that came to clean my house were on time and very kind, I will always be grateful to Veronica and Nicole! The did an amazing job!

Every edge of my house was dusted, scrubbed, washed, swept, mopped, vacuumed, degreased, etc. I loved the service starting from the phone staff to the lady that made it all happen, Vanessa. The service was very professional and I truly appreciated the communication they text and email. I took advantage of the sale and signed up go three more months. Thank you for making this happen, we are truly satisfied.

I had a great experience with this house cleaning service. They were professional, punctual, and very thorough. Every room was cleaned with attention to detail, and the house felt fresh and organized when they were done. Communication was easy, and they were respectful of my space and preferences. I truly appreciated their care and efficiency. I would absolutely recommend this service to anyone looking for reliable, high-quality cleaning.