Solar Energy Company reviews in El Paso, Texas

I had many quotes from other companies and Omicron was the only one who showed me a great, low price since the very beginning. 10/10 would recommend!!

Great experience. I found exactly what I was looking for with help.
I worked with Cristal.
Cristal was very professional, helpful, and easy to
work with.
Process was easy & smooth. #satisfiedcustomer😆!

Great team, especially the guy Bryan Barron very attentive, he solved all my questions and gave me the best options.

This is the best company you’ll find to transition into solar energy. Their employee Cristal definitely was looking out to satisfy my needs, and their product won’t disappoint you.

I will like to share my experience with this service ,Aracely Cuanda was very knowledgeable and punctual the team was very professional 👌 they started as she said on time and finished on time ,.very clean and professional job.i really recommend it 👍

Cristal showed trasperancy in Solar anwsered all my questions with detail. My family is very happy with the switch to lower cost in electricity saving alot of money this year and next years to come. I highly recommend solar thanx to Cristals education and detail explanation thank you again!

There are so many solar companies out there, and I got to say this guys really impressed me. Great prices, great staff. Answer all my questions and concerns while offering great solutions. 100% recommended Omnicron

Excellent work and good employees. we’re good at updating me and working with me.AA

My experience with omicron was quite pleasant. They do amazing work and good employees.AA

I was helped out by D’Angelo and I was able to get my windows and doors fixed, his service was amazing he explained very well and he was very helpful .

Great service and great people. They did good work and kept me updated.AA

Worst company to get solar from. They don’t answer my calls to pick up their panels that don’t work! Adria and Jorge are the ones that don’t return calls or texts. They need to come collect their panels ASAP

I did'nt use the business , but I kno a few that did and love their panels. They say the service was the best. Vania Barragan and her family are very hard workers and love what they do.

Spectacular service and attention to the customer. We have used them multiple times and referred them to family and neighbors. Highly recommended for all your Solar Installation needs.

I want to leave this review because I had a good experience with one of your sellers her name is Crystal Garcías. I had so many more solars companies coming to my house and they are not as good of explaining. Thank you for your service god bless you.

Omicron Solutions gave us excellent service from the moment they explained what the purpose of solar power, how it works and its benefits to the signing and conversation with the whole process of pre installation. Any questions and or concerns of any doubt that I had in mind they cleared and answered all my questions. I will definitely recommend this entire team Co. To friends, family and anyone who is interested in going solar plus other products such as AC, filtered water to mention. Bryan is a great and professional part of omicron and thank you for your great and awesome successful service!!!!!! 5 stars and rising!

We are very glad we decided to go solar, we had been looking into different companies but no one gave us the trust that they did and most importantly the best deal. Great customer service, quick to communicate and guided us throughout every step, extremely happy with their service.

Vania barragan is well knowledge in what she is doing. Explained everything in spanish so my parents could understand. We like the service. Very respectful

Bad service, I s being 3weeks and they have not being able to fix the leaking on the roof from the solar panels

Thank you very much Omicron team! We’re really satisfied with the services provided by Vania Barragan. My husband speaks very little english and she managed to get me and to understand everything about Solar. Best deciion we have made to provide a better future for our kids and our home value! Thank You once again

How significant are your time, money, and customer service to you? If the answer is yes, then Omicron is definitely not the right choice for you. Moreover, one of the companies (SUNTECH) or representatives (Rey) they collaborate with are deceptive, and despite bringing this issue to their attention, no action was taken. However, that is a concern for another day. Omicron's focus was solely on installing the panels after receiving the payment of 31K for the work. They promptly handled the installation part, which was commendable, but unfortunately, that marks the end of the positive experience.

After the installation in December and connection in mid-January, issues started arising. Despite my numerous attempts to communicate with them, I could never get satisfactory answers from the various employees I spoke to, as they always stated that they needed to contact the owner. Days would pass without any follow-up on their end. Eventually, upon realizing my panels were not functioning in April, I sought help from another company. It was then discovered that Omicron had not activated the panels.

When I informed Omicron about the issue, I was again told that they had to consult the owner. Despite expressing interest in a Tesla battery (which was just to see their response), the promised follow-up never occurred. When pressed about the panel activation, they shifted the blame to the electric company. A simple follow-up after the connection could have resolved the issue, but it seemed like their primary focus was solely on the financial transaction. While I trusted them as the experts, the lack of responsibility and care towards customer satisfaction was disappointing.