HVAC reviews in Fort Worth, Texas
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Always on top of ac and heating problems
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Honest, Professional, Knowledgeable, Great Work!
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Matco Heat & Air are great people with great service!!
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Quick for service and honorable on their warranty
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Great company, great service and even better people!!
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Funny. They don’t answer service calls or even call back to let you know they are busy. Great way to run a biz. Just call. Exist.
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The tech was polite and thorough. Fair pricing and friendly office staff. Highly recommend
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Matco came into my house and fixed a mess from another compay's installation. work was excellent along with the price!!!!!!
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Only have used them under the warranty of our home but they always seem to know what they are doing and have fixed every issues so far.
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Tony is the man! Got me up and running in no time. Heaters run hot, fans blow hard, AC is like a fridge. Great company!
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During the horrible winter storms, I was in contact with Chad (I think. Please forgive if I'm wrong) who walked me through how to get my Nest thermostat to work properly because it wasn't switching my heat on. He was kind, patient, and understanding. An absolute value to the company!
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Santiago of Matco services is a courteous, experienced and professional HVAC technician who has over the years helped us when we have had issues with our A/C system. Today, on a Sunday, in record heat he was able to solve our problem quickly and effectively. What a relief.
We replaced Frymire years ago with Matco and are glad we did.
Thank you Santiago and Matco! -
I can't say enough great things about Matco. I spoke with Matt the owner and he is awesome. Then I had one of his techs Chad come out and he was very professional and knew what he was doing!! If you need Ac repair I would call Matco.
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Horrible business horrible customer service I will never do business with these guys again. They installed our air condition in our brand new home. A year later our a/c goes out they tell us because another company told us about the leak we had then our warranty is not valid. The lady I spoke to Tara was really rude and wouldn't let me speak with the owner Matt to discuss the options we had going forward. Even though our a/c has a 10/year warranty.
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Turned in warranty work request for improper operation 3 weeks ago, still no response. They’ve already been out 4 times without correcting the problem. Turns out numerous homes, of the same floor plan, have the exact same issues but they’ve stopped complaining because Matco can’t fix the problem. Guess what Matt, I’m not going away. I will do exactly what I told you I would do. Bad, true, reviews, BBB complaints and complaints to the TDLR. Once my system is properly installed, I will be suing you for the $$$!to correct. Plus, I’ll make sure everyone in my neighborhood does the same.
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I would highly recommend Matco Heat and Air for you HVAC needs. We needed our evaporator replaced in our home and they were very timely and professional. They were also fair priced. I truly feel they were the right choice for our needs.
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Five stars really isn't enough for these guys. My mom passed away Sunday and a friend of the family uses Matco as a subcontract for his home construction business. They heard my parent's a/c wasn't cooling and the same day they showed up at the house accessed the issue and called our family friend. Our friend (heaven sent) gave them the go ahead to replace the whole unit. They guys arrived the next afternoon around 5:30 and were at the house until almost 10pm putting in a whole new unit. The guys were very professional and helpful. I highly recommend Matco as they went out of their way to help someone in need. The actions of these guys and our family friend brought tears to my dad's eyes as he didn't think he wouod ever be able to get his a/c replaced. Thank you, Matco!!!
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Love this company from the top to the bottom! They provided me exceptional service on a weekend when my A/C went out, had it replaced in no time, since I was home pregnant with my daughter. Matt & Laurie are top notch and I will use them again and again. I’ve referred my family and friends to them and all have great things to say!
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The technician Chase just left my house. Fixed my A/C problem perfectly and on a timely manner. He was on time, and very professional. Alejandra was also great, she was helpful and quick to schedule me for my appt! Call Matco for your next A/C or heat repair!
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I have lived in my brand new house 1 month. My AC is out. I scheduled an appointment as someone has to be home. I took off work only for them to not show up or give an ETA and now the office is closed and I can’t reach anyone. Not even the tech. My AC is still out and I’m not a priority even though this is a brand new unit they installed. This company is horrible.
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I have been doing business with Matco Heat & Air for longer than I can remember! They have installed new units in my home as well as a commercial business. I have always found their pricing to be fair, their recommendations based on what's needed and their workmanship excellent. Whenever I've needed any service, they've made every effort to respond in a timely manner, kept me informed of any delays and tried to address the problem on the initial visit. Their work isn't done until the customer is satisfied. Anytime I can suggest Matco Heat & Air to a friend or neighbor, I do it with no hesitation knowing this local company will take care of others exactly as they've taken care of me!