HVAC reviews in Fort Worth, Texas
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Duct in stock and awesome customer service and support! Communication spectacular!
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All the guys were very helpful. Loaded my ductwork up, helped me cover it with plastic and tarps. Thank you again.
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Tried to get a quote for an HVAC project we have. I provided a line by line spreadsheet with the image and part number from their catalog along with quantities. Basically exactly what I needed. The salesman I dealt with said he would make adjustments to the sizes of my duct sizes to account for the insulation. I told him I could do that and he said that it is easy for him to do it. He told me the quote would be ready for me on the following Tuesday. I didn't get the quote and asked about it on Wednesday, he told me that he had a big job come in and couldn't get to my quote yet. Thursday evening I got the quote, which was double the cost compared to two other companies that I received quotes from. In addition, the quote I received did not have any of the parts listed. Only a final number. I asked if I could get at least the parts that were in the bid and he said they don't do that and to "trust him" that everything I asked for is in there.
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I recommend!!! Delivery and service are all on point.
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My home AC was broken, and I was stressed. Express Heating Fort Worth came and fixed everything immediately. Really trustworthy and skilled people
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Express Heating & Air Conditioning Fort Worth fixed my AC so quickly—I was really impressed! The team was professional, friendly, and the pricing was very reasonable. Highly recommend them
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Used them for both heating and AC. Consistent quality service every time. Highly recommend to anyone in Fort Worth.
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We replaced our old HVAC unit with a smart thermostat system. Their tech expertise, energy efficiency advice, and clean workmanship were impressive.
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I've worked with this company multiple times and have always been impressed with the knowledge of systems and the finished product
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This company does a great job and the owner Coleman has good old fashioned values and is a stand up individual
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I had an issue with the AC at my rental property, and Coleman came out quickly to diagnose the problem. He identified that the compressor was broken and provided clear documentation along with pricing options for either repair or replacement. I chose to move forward with a repair, and he was able to get the new compressor the very next morning.
He arrived 30 minutes earlier than scheduled, completed the installation efficiently, and left the area clean—no mess at all. His professionalism and attention to detail were excellent. I have since recommended him to family and friends, and they have all been very pleased with his services. -
Always does great work and really takes pride in the work that is done! I can trust him in my home and to do the right thing for me.
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Coleman is fantastic very knowledgeable in HVAC. He diagnosed the problem in a pinch, brought several solutions to the table, and helped us decide on the right fix for us. Not only that, Coleman is friendly and courteous, and made the whole process feel like it was a breeze. 10 out of 10 service!
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Coleman is a very honest HVAC bussiness owner. He’s helped my parents out multiple times where we needed advice. He is someone you can trust if you need a new hvac system to be replaced or a part that went out. He will give you his best opinion to not make you break the bank. He will do what’s best for his clients
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I had a very good experience with Mr. Colman. His work is professional, and he completed the job properly and on time. I’m very satisfied with the service and would definitely recommend him.
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Coleman at RainWater Mechanical did an outstanding job fixing my A/C. He arrived on time, quickly diagnosed the problem, and repaired it right the first time — no upselling, just honest, high-quality work. He indicated he has a college degree in HVAC, and his knowledge and professionalism really shows. My system is cooling better than ever. Highly recommend!
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Excellent service! The owner of the company came to my house, was very professional, and clearly explained what needed to be done. Other companies tried to overcharge me, but Rainwater is an honest business that looks out for the customer, not just looking for a paycheck! It’s hard to find honest and dependable service, but I found it with Rainwater Mechanical. 10/10 will be using again in the future.
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Seamless installation and now my home feels perfectly comfortable year-round!
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I had my heating system fixed by this company today and I am 100% satisfied with the service. They were fast, efficient, and did a great job! The pricing was affordable.
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The men is the best! Very professional and thorough with his services. Ensured the parts were ordered in a timely manner so I could beat the heat inside a cold house. Definitely recommend them and will continue using.
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Lol, the most incompetent company I have ever dealt with. We had a heater issue so we contacted the home warranty company to fix it. In turn they sent up to Five Star Group.
The tech came out when no one was home and performed the service. The heater still was not working after the service. He told us to call the gas company or the plumber to check other things. We called the gas company they came out and said that everything was fine but still put the biggest residential gas meter they could. The heater was still not working. So, we called the pool people back at 10 in the morning, they said they would check the tech's schedule and call us back. By 5 in the evening we still did not get a call back from them. By the way, getting a hold of them is a challenge too. Most of the time you will get the answering machine and if you leave a voice message don't expect a call back. Anyways, we called the tech's cell phone and he said that he would absolutely not come out because there is absolutely nothing he can do. He said contact the gas company, plumbers, pray or use voodoo magic but it is out of his hands.
So, we went back and called his main office to say that we are pretty disappointed that we have paid them for the service but the heater is still not working and instead of coming out with the gas inflow meter to measure the amount of gas coming into the heater directly they are sending us on some wild goose chase. So, they said they will contact the same guy Jason again to see if he would be so kind to come out again and test the heater again. When I asked, when they would call us back because they weren't the most punctual people in the world. They said that they need to check the tech's schedule. I said is in it in your office (i.e. in front of you) she said. "Yes, but I have million other things to do besides this"
Dear reader, don't you think that an upset customer who has already paid for the service but the issue is still not resolved should be this company's priority?
Not to mention, that you should not tell anyone that you have million other things to do besides dealing with you.
So, my next step is to call my home warranty company to see if they can assign a different pool service company to deal with our issue.
But I guess I am out of $350 that we payed to these guys.