HVAC reviews in Fort Worth, Texas

Fox Mechanical replaced both my furnace and A/C units, on June 16th. Wayne was the representative and gave me the best quote and warranty, that others couldn't match. Jose and his crew arrived at the house on time and work was completed on the same day. They were very clean and knowledgeable. Would highly recommend to anyone, great company and working crew.

Excellent warranty work on Train A/C, Gary Fox and his associate did a awesome job / at a fair price. Definitely a go to A/C company. Me and my Bride are Very Happy Jim/Lisa (Fort Worth)

We used them in North Richland Hills and they took great care of us and we are now using them in our new house and once again they are taking care of us. Coming out in 11 degree weather getting everything fixed. The only place we will use !!!

The folks at Fox Mechanical provide excellent service. They responded quickly to my phone call, were able to come to my house the next day to look into our problem, and came back very quickly to make the repairs/install new equipment. They were very professional and courteous, and truly cared about the service they were providing. The prices were very fair as well. I highly recommend them for your heating and air conditioning needs.

We live in a rental property and our outside unit went out. Our landlord sent over someone from the property management and the guy destroyed our outdoor unit, causing it to be unrepairable. Luckily we found Fox Mechanical, which was able to not only provide a decent estimate but they were also able to come out the same day to install our new system! It was 100+ outside and we greatly appreciate all the efforts to get our home comfortable again. Also, since the system has been changed and switched to a heat pump, our electric bill went down 20%! Thank you Fox Mechanical for being there when we needed it! Highly recommend!

I took longer than I should in writing this review, but I am hear to say Raymond did everything he said he would in installing me a unit that I am very happy with. My unit compared to the old one that I had replace beat the unit out 100 to 1. My new unit is very quite when running to when it is running I can hardly tell its on. I love the price that I was given on my unit. Everything was up and running on the day it was installed. The crew was on time and very knowledgeable in setting everything up. I am very happy with my new unit and would recommend this company to anyone interested in purchasing a new unit of any kind. Appreciate your service Raymond.

Great experience! They came in and installed two units, both inside and outside in 3 hours. Raymond was our salesman and he was a pleasure to work with. He answered all of our questions and even followed up after installation to see how it went. Our installers were Adam and Andrew. They were very efficient and answered any questions as well. I highly recommend Fox Mechanical.

Fox Mechanic has installed two systems for our family not only with very competitive pricing but also great service. The owner Wayne and his team has been our first responders source each time we run into anything with HVAC issues. Their tech Gary recently spent several hours diagnosing and fixing our daughter’s AC problem in response to a service call. Great company and great service. I highly recommend this company.

Our AC went out and Fox Mechanical responded fast, with all we needed to get the A C back in working order! The Employee who answered our repair was here after normal hours, very kind and polite. He was very smart and knew exactly what to do! Our
home is cool and Fox Mechanical truly rocks in service and
Knowledge ! We bought our Trane AC from Fox Mechanical,
Our unit was with a good warranty. We recommend them for your Home AC and heater needs! Give them a call!!!!

The company installed my unit in 2019. From day one, I’ve had nothing but problems with the thermostat from Trane—numerous issues. They’ve had to come out repeatedly to fix the problem, all while charging me. Each time the seasons change, the unit cannot switch properly from heat to air conditioning.

I contacted Trane about the issue, and they reached out to Fox. I was told my unit was under warranty—but not the thermostat. However, when I purchased the thermostat and the unit, I was told everything would be covered under warranty.

Now they want me to pay $500 because they didn’t register the thermostat, even though they did register the main unit with Trane. I contacted Trane again, and they reached out to Fox, who told them to have the customer call them back. I’ve been calling for the past two weeks and have been completely ghosted—no returned calls.

This is the worst company I’ve ever dealt with. I have serious concerns about the quality of the installation and the overall functionality of what I paid for—over $20,000. I’m afraid of what they installed because clearly, something is not working correctly, and they’re not standing behind the product or the warranty they promised to register.

Do not use this company. They are not reputable. They will ghost you, refuse to return your calls, and won’t even respond to the manufacturer when contacted.
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DO NOT USE‼️. Wanted our HVAC unit inspected for selling our home. Paid $250 for a guy in flip flops to come out and ask my husband what we wanted him to write on his report to make our buyers happy. My husband said we needed detailed service inspection to make sure there were no problems. Service tech went up in the attic and stood there, looked around and told my husband everything looks great. As it turned out through another inspection, Fox service guy missed something that cost us our sell. My husband sent an email and text message explaining the issues. He also called other HVAC companies to check on their annual service procedures and fees. Their services included a full inspection and were $100 less. I talked to the owner who defended the flip flop guy and started yelling at me. Refused to talk to me and told me he’d talk to me husband not me. Guess he has a problem with strong women.

Don't use this guy's bad service installation. Guys who go out to install are not licensed. They did a hacked job installing my condenser unit. Look at the crazy 90s on the copper pipe going to the unit. Hack job for sure.

A/C quit cooling called Fox Mechanical to come out and inspect the complete system.
They found the coil to have a leak
They gave me a price I couldn’t turn down being the problem is in my very small crawl space in the attic
I asked when he could start and he replied back with tomorrow I quickly replied do it. Luckily I had two window units stored away and they helped me put them in for the time being and when they were done they helped me remove them. They finished in one day like they said back up and running.
Thank you Fox Mechanical

I am working with a collection agency that Fox Mechanical hired to help them collect payment from a customer who did not pay for the work done. We started demanding money, went to the customer’s house, called family, friends, and even neighbors. We were promised payment from this customer, followed by broken promises. After several months of us pushing, this customer finally paid Fox directly. Once the customer informed us that they paid our client Fox Mechanical, we reached out, and Lyn Fox confirmed they received the payment. Now Gary, Wayne, and Lyn Fox are refusing to pay our fees for all the work we have done. BE AWARE OF THESE GUYS! STRAIGHT UP CROOKS! Please understand we are coming for our money.

We purchased an air conditioner from Fox Mechanical telling us we had a 10 year warranty would not have to pay any more money if we have a problem with the AC or heat when we did have a problem several years ago they said oh well that’s been changed now you have to pay us service fee And we had to pay an ungodly amount then recently we had our house inspected as we are getting ready to sell it. The inspector wrote up that we do not have a P trap on our condensate drain line so I called Fox Mechanical to see if it was standard to install a P-trap on a on an air conditioner that they installed. He said if it’s gas, it does not need it when I tried to ask him why he hung up on me and they will not answer my calls. He also told me to Google it when I googled it. It states that even if you have Gas heat, you need a P-trap on The condensate drain line. I have tried to call them back several times and left a message saying it was very rude for him to hang up when I was only trying to ask why it was not necessary with gas heat. Terrible company would not recommend even if they give you a great price the word does not mean anything

I just installed a Brand New 4-Ton 16 Seer Trane System for an amazing price, they can not be beaten for price and professionalism in the DFW area. The entire process lasted just 4 hours, from 8:30am to 12pm, disassembly of the old units and installation of the new units. They even cleaned up the attic insulation on the floor and hauled off the old AC and Furnace. Highly Recommended! I'm glad I chose Fox Mechanical over the others, such an amazing hassle free experience. Thank you from the residence of Birchwood!

DO NOT USE THIS SHADY COMPANY! We had an entire HVAC system install done in August 2020 and ductwork replacement done shortly afterwards because it was all uninsulated metal piping. After the HVAC was installed, our house was 10-11 degrees hotter than the temp setting, which is why we then had the ductwork replaced at the advice of the technician when we called them back out. The ductwork replacement helped, but the house was still about 4-5 degrees hotter than the thermostat, but we just dealt with it. Then this summer (2021), again our house goes back to being 10-12 degrees hotter, so my husband goes into the attic and discovers the terrible job done with the ductwork. There was air leaking pretty bad from connections to the plenum box and at the connections to the register boots, and there were kinked duct lines. They left exposed metal between 6 -12 inches instead of pulling the new insulated ducting all the way to the register boot. Also, the reducers to the plenum box were oversized and not sealed with mastic, which is where a lot of the air leakage was coming from. The most appalling show of how shady they are was the oversized connection at the plenum box which they "sealed" with tape instead of using a proper reducer (see picture). They had also left a lot of trash in the attic from the ductwork replacement the previous summer (see picture). My husband took pictures and called to have them come out and fix these issues, which was an ordeal in itself trying to actually speak to someone. The customer service woman texted my husband to call WAYNE FOX. We both spoke to him in a three way call, and in that call he told us the pictures looked fine to him and that leaks in the system were normal. He blamed all of our issues on our improperly insulated attic, which I will admit was a part of the issue, but he said it was the total problem, which was a lie. After a lot of back and forth with him on the phone, he finally agreed to send a technician out to correct the issues. When the tech came, he was not prepared to correct the mistakes because Wayne Fox had lied to tech and told him to address one issue instead of them all. The tech did what he could with what he had, and didn't even do a good job with sealing the leaks at the plenum. He used mastic but only did the easily accessible parts and did not seal underneath one of the connections. My husband spent 4 hours in the attic the following weekend correcting mistakes from the previous tech that was sent to fix the issues. With Wayne Fox being so adamant about the soul issue being the insulation (or lack there of), we spent $4,000 getting new insulation installed. We paid an extra $150 TO THE INSULATION INSTALLERS to finish sealing the connections at the plenum, which they were the ones who informed us of the improper reducers used at the plenum and highly suggested we get Fox back out to fix those issues as well. So we did. The same tech was sent again, and again he had been mislead by Wayne Fox and did not have the proper parts to correct the issues. Thankfully he took the time to go buy the parts and fixed the issues at the plenum box connections. When he was doing that, another appalling discovery was made. The techs from 2020 had taped a metal pipe to the register boot when they changed the ducting. As the technician was fixing the connection to the plenum box, the tape came loose and disconnected from the register boot (see picture). My husband called the tech after he had left, which he came back 3 hours later, but my husband had already fixed most of the problem by the time the tech returned. After all of this, our house was still 5 degrees hotter than the temp setting, and then our system stopped blowing cool air and went back to being 10-12 degrees hotter again! We called another company to come out, and the tech discovered the evaporator was frozen (see picture) because the Freon was too low. We spent another $400, but FINALLY, our system is fixed and working right. We will NEVER use FOX MECHANICAL again, and neither should anyone who reads this!

I had a complete a/c and heat system put in the end of June 2024. Paid cash. It hasn’t really cooled right since then. I called them last year and they gave a lot of excuses but nothing changed. I got used to my a/c not fully cooling. Fast forward to last week… selling my house, and with prospective buyers touring, I noticed water on my carpet (and so did they). I called Fox last Friday and didn’t hear back till Monday, my carpet getting progressively more soggy. Monday they gave us some things to try to fix it on our own but nothing worked. We called again. They finally got a service tech out Thursday. He was there about 30 min, changed the filter (which was changed a week earlier), charged us a service call (which they discounted after I reminded them when we bought the unit), said all was well and left. Within 30 minutes, there was more water on the floor than there had been the whole time prior. I videoed it and texted it to them…. No response. I sent a picture later, no response. I’ve texted and/or called about 5 times Thursday afternoon and Friday. I cannot get any answers at all. My entire hallway is like a swamp now. I get water in my shoes when I walk through it. I’m frustrated and tired of no one returning my messages and calls. I do not recommend Fox Mechanical.

Great company to trust that the work is done right the first time.

Great service. I'll use them again for sure.

Very happy with the quality of the job. The new air conditioner was put in correctly.