HVAC reviews in Fort Worth, Texas
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Top notch attention to detail and caring experience gave me exactly what I needed in fixing my system highly recommend!!!!
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Great Family owned business. I cannot say enough about them. Fair and Honest
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The team at Family First Comfort are absolutely fantastic! Thank you Valerie for making sure we got our system taken care in a timely manner!
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Family First Comfort is top notch in their field! They need your needs with quality and care, dedication and support! I highly recommend this Professional Company to anyone, personal or business.
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Great staff and they truly appreciate your business. Feels like dealing with family that you like.
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Called this company for help and their website says 24/7 but they truly are not. The person on the phone was extremely rude and condescending. After arguing with them for some time, I hung up and called a real company for help. All the reviews on this site must be fake. If I could do 0 stars, I would. Glad I didn't have them out to my home.
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Family First Comfort provided exceptional service! Their team was professional, punctual, and friendly, and the customer service truly sets them apart. I highly recommend them for any HVAC needs!
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We had the best customer experience from Valerie and the crew. From the beginning of the process thru completion of the install everyone had exceptional customer service, professional, knowledgeable and thorough We highly recommend
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Family first comfort was amazing did an amazing job, answered all the questions I had and was able to help me right away thank you for all your hard work.
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Family First Comfort exceeded my expectations. Chris was professional, punctual, and clearly takes pride in his work. The quality was excellent and the pricing was very reasonable compared to others. I would use them again without hesitation.
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Chris did an excellent job diagnosing our heater after our furnace went out. Wouldn’t have know. what to do before the cold front if it hadn’t been for Valerie and Chris’s hard work! Highly recommended company!
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If you’re looking for an HVAC company Family First Comfort is the one to go to very Professional Knowledgeable and Honest 5 star service!!!
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These guys are extraordinary! Very professional and knowledgeable! They came out very quickly and did just a routine cleaning/servicing of our system and you could instantly feel the diffenence. The air felt lighter and we could breath better! My husband is plagued with severe allergies during the winter season and we've noticed a significantly difference. The quality of air in your home makes such an impact on your overall health and wellbeing. I truly appreciate the work you guys do. Would recommend to anyone needing HVAC work done! Special shoutout to Valerie for her exceptional customer service! We will be using this company indefinitely! Thank you Family First!
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I needed a repair on my heater and decided to give Family First Comfort a try. I must say that from the very first call I was impressed at how friendly they were and the entire experience just felt right. When our technician came out to the house he was friendly and clean and did a very through job of inspecting the unit. Thankfully it was just a circuit board that needed to be replaced and was in stock. He was able to solve the problem in less than 2 hours. I look forward to working with them in the future!
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I recently used the services of Family First Comfort in Fort Worth, Texas, during an unexpected freeze weekend, and I cannot express how grateful I am for their prompt and professional response.
When I discovered that my heating system was not functioning, I was understandably worried given the drop in temperature. I reached out to Family First Comfort, and they dispatched a technician to my home quickly, despite the challenging weather conditions.
The technician was knowledgeable and courteous, efficiently diagnosing the issue and explaining the steps needed to get my heat back on. Within a short time, I had a new unit installed and was warm again.
I was particularly impressed with their dedication to customer service and their commitment to getting the job done right, even during such a crazy period in our lives you restored our comfort!
Thank you, Family First Comfort, for your exceptional service! I highly recommend them to anyone in need of HVAC assistance. -
Hector did a great job fixing a poorly done Dryer Vent and Hector made it perfect. Well done. !👍
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Hector arrived on time. He cleaned and repaired our dryer vent. His work appears to be of good quality at the price he quoted to us. I would recommend him.
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These guys cleaned our dryer vent from roof to dryer duct (and replaced bad duct/hose at no extra cost). And boy did we need it. They know their stuff. They checked our attic space to make sure the vent was sound before cleaning. They did all this in maybe 15 minutes. I will be calling them every year to keep our home safe.
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Great experience. Hector came the same day I called to see what he needed to do to install a new dryer vent. He got materials and completed the job 2 days later (it would have been 1, but there was a rain delay). The vent was in the crawlspace and tough to access. Quick work, quality work, fair upfront pricing, and plenty of payment options. Excellent experience, thanks Hector!
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Hector was able to fit me into his schedule quickly. He was professional and had great communication on his ETA. He left my laundry room space as clean as he found it with all both laundry machines put back in order, so that was extremely appreciated. The whole experience was stress free. I will definitely use his services again.
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Hector was very responsive, professional and knowledgeable. He ran into some problems but he got my dryer duct fixed right! I highly recommend his business! You won't be sorry!