Plumbing reviews in Fort Worth, Texas
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My daughter flushed something down the toilet and Jose and another guy were able to come and get it out! Thankfully I didn’t have to buy a new toilet! Definitely recommend this company and will be using them from here on out! Thanks again!!
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These guys are Awesome. Had kris and Nathan out to fix my 4th hot water slab leak. Wish I found them 2 years ago when all my problems started. By far the best company that I have used. Animal friendly, prompt, very courteous, best pricing A great company to work with.
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Had pipes burst from the 2021 winter storm. Called Sue at United and had a plumber out the next day! Very prompt and professional, did an awesome job getting out water issues fixed! Highly recommended.
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CJ came out and took care of our plumbing problem! He was really nice and personable. He also answered our plumbing questions too and no you can’t flush away flushable wipes! I highly recommend United Plumbing Solutions!
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Very Professional company and would really like to thank Zulema, Carlos and Chris for your help when we were without hot water for a couple weeks. Ill definitely use United again and recommend you to all my friends and family.
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Our pipe burst during snowpocalypse 2021. I called United and they weren’t sure if they were going to get to us before five, so they said they would
Call me in an hour and let me know.. I got a call in an hour and I was told they could come the next day at 11. Sure enough our plumber Chris showed up at 11. He fixed the pipe efficiently and the cost was not as much as we thought it would be. We will definitely use them again. -
My daughter noticed there was water on the foundation and told me to call United Plumbing because she had used them in the past. The office manager was very responsive and got someone out right away. Kris came out and explained everything he found and what he was doing. He was quick and had the leak found and fixed in no time flat. I will be using this company the next time I have any plumbing issues.
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Great service from United Plumbing. They installed our new water heater which was a real pain to get upstairs and into our attic. Very professional and thorough. And during the big freeze, there was a burst pipe which we fortunately isolated before there was any damage to the house. United Plumbing put us on their priority list and came over and replaced it in quick time. Highly recommend them.
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Carlos and the team at United Plumbing saved the day after this terrible freeze. Our pipes work but the tankless hot water heater was leaking and he a) diagnosed that it was just one part and b) gave us options on pricing for the part and time. He explained everything in terms we could understand and made us feel so much better about the overall situation. I would highly recommend Carlos and United Plumbing Solutions to anyone in need. I never once worried about being taken advantage of in these desperate times. Thanks again Carlos- you saved the day.
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What an amazing company!! If I could give 10 stars, I would. We’ve used United Plumbing Solutions several times and have had great experiences every time. This one was exceptional though. We had pipes burst from the extreme cold. They came out quickly, located and fixed everything in the most professional manner possible. We will ALWAYS. Call them first! Highly recommend!
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Highly Recommend. I used United Plumbing Solutions for a gas leak. I had only been a homeowner for a month and was freaking out. It was a Friday morning and they did all they could to get someone to me same day and before after hours. The issue was too much for a same day fix, so they scheduled to come back Monday afternoon. To my surprise they were able to come out Monday morning and had everything fixed and ready for city inspection that afternoon. Dispatch and the technician were so friendly and helpful it made this really stressful time so much easier to deal with. Thank you!
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Whenever you use a service company we all consider normal things like cost, timeliness, quality of work and experience. 1# United is very reasonable in cost: I received 3 quotes for a water heater repair and United was lower by 20-40%. 2# Not only were they on time, they fit us in the schedule to accommodate 3 days earlier knowing my wife was expecting a child 3# All the work was done using good materials and neat installation. They also suggested different alternatives for long and short term fixes. 3# Office staff was very friendly and efficient. All service staff were extremely informative, communicative and professional.
I would add a fifth important dimension of service work, accountability. They performed a repair that did not solve the problem initially and after trouble shooting further they made another repair that fixed the issue. Then the owner called me personally, and not only offered the complete refund of the previous repair, they did the whole repair at no cost for my inconvenience!! Then, they offered to add a part to my water heater to make it last longer ....FOR FREE!!
You will rarely find this level of customer service and accountability in a service company. I can honestly say this is the most dependable and reputable plumbing company I have ever worked with.
Thank you to the owner, service team members and office staff. I will continue to use this company for all our plumbing needs and recommend to friends and family! -
Took 3 days to call me back. Monday morning they finally called me back and said they would be out that afternoon. 5pm on Monday, I called them because I hadn’t heard from them. They had no idea who I was or what I was calling about. No record of me on file. Very unprofessional.
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Kerry Lewis Plumbing showed a high degree of persistence in finding and fixing an unusual problem. They kept me informed and maintained a sense of urgency in completing the work.
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I called Kerry Lewis Plumbing to repair an outdoor faucet which was leaking behind the brick wall. They were very responsive, professional, and did an excellent job.
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I was having trouble with a toilet at a rental property and found Kerry through a friend. His staff came out immediately and handled my problem professionally and expediatelly. Thank you Kerry and staff.
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Kerry was prompt, professional, and was actually the most reasonably priced for a slab leak repair. I would not hesitate to recommend him to friends and family.
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I've had Kerry and his crew out to do a couple of things now - New spigot and snaking a sewer line. They do great work and I highly recommend. If you want an HONEST and DEPENDABLE plumber, this is who you should call. Thanks for all of your help!
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Kerry Lewis handles the warranty repairs for Navien tankless water heaters in my area. They came out and took care of our issue (that another company couldn't figure out) quickly and professionally. Super nice guy, couldn't be happier. Will definitely use them again in the future.
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I have a Navien water heater that wasn't completely installed correctly by a different plumber. I had a few plumbers come out but none could fix my issue. I had Kerry Lewis Plumbing come out and they were able to fix the issue. They were able to get the recirc feature to work correctly and installed a catch basin (which should have been installed by the original installer). I thought I had finally found a good plumber. Well, last year we noticed a leak coming from our ceiling. I had them come out but they couldn't find a leak. That cost me $270 just to have them come out. Well, the leak is back. This time I was able to figure out it's coming from the drain hole in the catch basin that Kerry Lewis Plumbing installed. I spoke with Martin (I believe that's his name) several times to try to get on their schedule. And each time, I've been told he doesn't have the schedule yet for the next day or he has guys out, and he would call me back (which he never did). Instead of just telling me he doesn't want the job or doesn't have the time for me....he's been stringing me along. No more. I found someone else, and they are already headed to my house. Kerry Lewis lost a good customer. I was very patient with them, but after a week of getting the runaround...I couldn't wait any longer.
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Shout out to Kerry Lewis Plumbing! Those guys have handled an upstairs toilet leaking into the downstairs walls, a sewage ejector pump that failed, and now our water heater. They've done these nasty jobs with a smile, they do quality work, plus carefully protect our flooring/carpet and leave their worksite spotless. They even checked our boathouse for raccoons while the heater tank was draining today! Can't recommend them highly enough!!