Constraction reviews in Frisco, Texas

We worked with Greg, and our experience was amazing. We called them out for a simple shingle repair, and they thoroughly inspected our roof, and did what it took to get us in good condition. The communication was great, and I felt like they were very honest. Best of all-in high minimum visit charge. I will definitely use the company again
I'd rate them 10 stars if I could!

We used Copper Tree Roofing to repair our storm damage from April, 2019. They replaced the roof and gutters, fixed the water leak damage in the garage ceiling and were also able to get the insurance company to replace a couple of windows that had latent damage from the hail. They kept us informed the whole way, were very responsive to calls/texts, and did a great job on the repairs. One of the management team was there when the individual repairs began, frequently stayed for much of the job, and checked back personally when they did have to leave for a while. We also used them for some additional repairs that were unrelated to the storm damage. I would recommend them to anyone.

The best experience with a home repair ever. We had our roof replaced fence repaired and painted and gutters replaced from hail damage. Jeff and his whole company were efficient, professional and a pleasure to work with. We highly recommend Copper Tree Roofing without hesitation!

It was a fortunate day when Justin stopped by my house to inquire if his company, Copper Tree, might inspect my roof for hail damage. I am normally leery of unsolicited input from strangers, but I checked out the company and they had great reviews, so I decided to trust them. It was a great experience from beginning to end. Justin was there when my insurance adjuster inspected the roof, and he guided the whole process. The work was professional and was completed in just one day, and the cleanup outstanding. I would highly recommend this company to anyone needed a new roof.

Great service. Very prompt. Technician was very responsive to my request and I was very pleased with the results. The Technician just did a great job! The office personnel at Prestige Pool kept me informed of the schedule and any changes. Very pleased with everything about this company.

We woke up with a drained spa and the freeze protection mode running due to sub freezing temperature.
I contacted Prestige and they showed up within 2 hours to rectify the issue.
Thank you!!

Chad did some repairs on my pool and was amazing! He was so detailed in telling me exactly what he was doing and how he was repairing it. It made me learn more about my pool and the process it takes to fix something .

Thanks for having such excellent Techs. Larry always does super, but I am not pleased with the installation date for the new pump. Waiting until Sept 12 means my pool will have sat without circulating for two weeks. Will a cleanup crew come out (at no charge) on that date to clean my pool? Please advise. Thanks.

Larry Crocker was very helpful and knowledgeable.. He not only got it back up and running, he showed me what the issue was and how to do this myself if it does it again.. Very helpful.

We couldn't be more pleased with the job that Chris Hamilton and Prestige did on our pool. The entire backyard turned out just like we designed with Zac Walsh. Chris could not have been more attentive and helpful for us. I would highly recommend Chris and Prestige to anyone looking to put in a pool.

Prestige designed and built our pool in 2018. We have used their weekly cleaning and maintenance services ever since, including semi- annual filter cleans. We have called upon Prestige every time we’ve had a pool, spa, or stone issue over the years. Prestige has an excellent customer centric culture. They are all very cordial and professional. Shout outs to Larry, Neal, Jason, Roxanne, Trevor, Jimmy, Jaxon, Amberly, Donna, Joshua, Sara, and Cameron, among others.

We appreciate you all!

The technicians were great. Friendly, respectful, patient. Took the time to explain everything and answer questions. Took their time to do a great job and then test everything to ensure its working right. Both were very knowledgeable. Everything has been running great.

Wonderful experience. We purchased a home with a pool with no information left behind. They came and walked us through everything and helped us become more efficient. They are friendly and informative and never hesitate to answer any of the questions or make suggestions for efficiency

Prestige remodeled my pool when I moved in and has taken care of my weekly maintenance and all my repairs for 6yrs now. I have been very pleased with their service and attention to detail over the years.

This review is for Prestige Pool school and maintenance. Amberly did an amazing job going over every piece of equipment with me today and answering my endless questions. She is extremely knowledgable and kind. I feel so much more confident using my app with the pool and how the equipment works.
I also want to say a big thank you for Jason Varela over the maintenance department. He has been beyond patient with me as I am learning my pool and getting it looking perfect. He is always willing to answer questions and get the job done. Thank you to this winning team!

Larry was very informative and took the time to answer my questions and making replacement installation go smoothly.

Both Neil, who did the intake call, and Jesse, the service technician who did the work, were great. No pressure, professional, honest, and a great finished product. I will absolutely be using them for any future pool needs.

In contrast to many of our experiences with Prestige, we are happy with the way this situation was handled and resolved. Trevor provided excellent service to diagnose and replace cleaner parts under warranty. He was professional, friendly, efficient and knowledgeable. Donna worked behind the scenes to get the warranty claim filed in a timely manner which allowed us to have repairs in under two weeks from notification to completion.

We've been using them since they put in our pool in 2020. They have done a pretty great job overall. Service industries can be tough because you do have some turnover and everyone does things a little differently. I have found that if there are some things that might seem to be getting missed, they are good about correcting. No service provider gets it 100% all the time, but it's how they communicate and work with you is what is the true measure. Thus.... they got 5 stars.

Simple, plain, and basic! That's the concept that we wanted for our pool, and Prestige Pool & Patio delivered. Kevin Churchwell knocked it out of the park with the design of the project. He walked us through step, by step on all the different options that were available, and what we had to choose from with our budget. The build process wasn't the greatest but like any other construction project it has its bumps in the road. The project had taken a lot longer that what was told. I have to say though that the finished project was an inside the park home run and the wait was definitely worth it. Gene, the project manager was by far the best. He did a fantastic job and we thank him for that. Also upmost respect to the owner Eugene for going above and beyond on our project. He does his best to take care of the customers no matter what the problem may be. Hats off to the Prestige Team and to everyone that was involved. I see an outdoor kitchen/patio in the works coming at a later date and there is no other company that I could think to go with other than Prestige. Thank you!

Company has minimal predictability with pool build. No communication with staff, signed papers for pool build in February, finally dug pool in late May. Minimal communication to consumer and nothing of steps of the process, without consumer reaching out, huge delays, experience has been terrible.

*Update*
Pool is finished! Cassandra, Scott, Frank, and Greg did great work! Other names I won’t mention-not so great! Overall timeline was about 7 months with 6 weeks of nothing in the middle waiting on material! Frank helped when needed, even though it wasn’t his job, then came Greg! He showed up with communication and details-taking names and kicking a@@, and really closed out the pool as fast as needed-kids birthday next week!