Reviews of local pros in Frisco, Texas

This company is amazing! During the storm we had, our streets were hit hard with ice, and we lost heat. Although they couldn’t get out to us because of the streets, they were able to FaceTime us and give us the best service.

Within an hour, we were able to fix our heater, and our house went from 59 to 70 pretty quickly. The fact that they cared so much to help us is the customer service that makes them stand out as the best company.

I would recommend this company to anyone looking for any HVAC needs!

Not sure why they would get all the information to provide AC service but never returned the call or followed up in the last 3 days
Find someone responsible and reliable

They were able to come out quickly, and the tech seemed to know what he was doing. The price was reasonable for a weekend call.

Took the grandkids over last month when their unit went out during that heat wave. These folks came out the same day which was amazing timing. The technician was patient with all the questions from the little ones about how air conditioning works. He explained everything in simple terms they could understand. Fixed the problem in about an hour and showed me exactly what had failed. The house was cool again before dinner time. What impressed me most was how clean they left everything. No mess, no debris, just a working system. The price was fair and upfront with no hidden fees. The kids were fascinated watching him work and he let them see some of the tools up close. Made what would have been a stressful situation into something educational for them. They still talk about the AC man who saved their sleepover plans. Quick response, honest work, and kid-friendly approach made all the difference. Well worth the cost for those smiles on their faces.

Quick response. Clean work.

Called about the upstairs unit acting up and they had someone out same day. Tech knew his stuff, didnt try to oversell me on anything I didnt need. Fixed it fast and the house has been cool ever since.

Professional and friendly, they work quickly and collaborate with you to find the best placement for optimal efficiency. I highly recommend their services. As for the mini-split, I chose the Fujitsu model, and it has been performing excellently.

Ali was wonderful, he is a sharp, intelligent professional. He knows his product line and knows how to put together a solution to you specific issue I highly recommend him and his company.

One Hour Heating & Air Conditioning did an excellent job. I’m knowledgeable of HVAC systems and knew what the issue was before they did the repair, which was the evaporator coil developed a crack and needed to be replace. I found them to be very knowledgable, transparent and honest with the work that was needed to be done. I had a bad experience with a different HVAC repair company about a year ago, so I was paying extra attention to the repair men and the work and I can say without a doubt they exceeded my expectations. I would absolutely use them again if I have a problem.

Adam was very friendly and he reviewed and explained about the condition of my hvac and shared what will make my system safe and secure

He didn't a fantastic job , his is well vast a pot of knowledge on the system well explained ,the pro and cons . His an asset not just another worker. Good job.

⭐ 1 Star

I rarely leave reviews, but this experience absolutely warrants a warning to others. I hired One Hour Heating and Air – Frisco to repair my A/C, and not only did they fail to diagnose the actual issue, but they also charged me for unnecessary parts and labor. Incredibly, five different technicians — including the owner — all misdiagnosed the problem.

The team was clearly unprepared, lacked the proper knowledge, and ultimately left my unit in worse condition than before. When I called to follow up, I was met with poor customer service and zero accountability. I eventually had to hire another company to correct their mistakes — at an even greater cost.

Unprofessional, unqualified, and unreliable. Avoid at all costs.

**Exceptional Service with Professionalism**

I recently had the pleasure of using One Hour Heating and AC Service, and I am beyond impressed with the quality of their work. From the moment I called to schedule an appointment, their team was incredibly responsive, friendly, and professional. They quickly arranged a convenient time for me, and true to their name, the technician arrived promptly.
The technician was not only punctual but also very knowledgeable and thorough. He took the time to explain the issue with my air conditioning unit and provided clear options for repairs. What really stood out was his commitment to quality and ensuring everything was running perfectly before leaving. He treated my home with care, leaving the workspace spotless after completing the job.
The level of customer care and expertise I experienced with One Hour Heating and AC Service was truly exceptional. If you're looking for a company that delivers on its promises, is efficient, and values your time and comfort, I highly recommend them. They have certainly earned my trust for all future heating and cooling.

Super smooth process. Great communication, skilled technician, and fair pricing. Definitely a company I’d trust again.

CHECK THEIR WORK! I was overcharged for work that wasn't even necessary, then wasn't even completed. Called to dispute and received awful assistance, but offered additional work that "needed" to be done.

Attached photos of the turbine that "needed" to be cleaned, but was not. That is quoted @ $1000 service.

The technician was very informative, very courteous, very knowledgeable with his Work. I highly recommend this gentleman for your HVAC needs.

Guy was awesome and very honest. I’m switching my preferred HVAC company to One Hour because of him!

Guy came out to give me a quote and was friendly, knowledgeable, and gave thorough explanation of all I needed to know.

The guys are very professional, and I appreciated their service.

Ali is super knowledgeable and identified the issue correctly. He offers his honest take on the fix and his recommendations which is exactly what i was looking for.

I had good experience with One Hour Heating. Ali came to our house and he explained well about the units and he did a good job with thermostats.

Guy was punctual, informative and very professional. He offered a reasonable inspection, 2x/year service contract which is a good value.