Reviews of local pros in Frisco, Texas

Guy Cummings was very nice and knowledgeable. He made sure he gave me the opportunity to ask any questions about his service or other options for my unit.

Bhavya is very professional, helpful and understands customer needs to help out. I had reached out for help when one of the HVAC unit stopped working and he helped prioritize his technician crew at One Hour to come help out. He personally ensured the unit was up and running and did the due diligence to explain the nuances and keep the customer updated.

The technician was good and explained many DIY and other maintenance items which as a homeowner we need to take care weather ourself or via a technician helped to understand the system and how it works

I will never use One Hour Heating and Air. They use a 3rd party to cold call residents in the area. Today (Christmas Eve) I received my 4th call from this service, each time I have told them that I am on the National Do Not Call List. They continue to call…. I will be filing a complaint against One Hour Heating for this practice with the FCC.

JUST RECEIVED ANOTHER CALL FROM THIS COMPANY, THIS IS NOW HARASSMENT. STAY AWAY!!!

Since I cannot respond to the comment from the company. As stated they call yet again today, I specifically asked the caller and she stated she worked for and represented One Hour Heating and air conditioning in Frisco Tx. Not sure why the owner denies it.

Ali and his team member (John) came for AC tuneup today and they both together did excellent work, Ali explained how to take care AC unit to avoid unnecessary issues in future as well. Ali is extremely patient enough to explain the workflow of AC unit to maintain as expected. Great job Ali. Thank you for your service today. Will recommend Ali and his team for AC/ HVAC related work. Thank you again for your service today.

The AC Technician (Parvez) was great. He covered everything from the condenser to heating unit in details. He even walked through how the systems work via a diagram, covering and explaining how the system works as well as what you need to keep the system operational with routine maintenance.

I would certainly recommend Parvez and 1 hour Heating and Air Conditioning to.anyone in need of AC service.

I had whole house duct and vent cleaning done by Perveze Ahamed and team and they did a great job. I highly recommend their services.

Outstanding Service from One Hour Heating and Air Conditioning!

I recently called One Hour Heating and Air Conditioning when my air conditioner stopped working properly, and I’m so impressed with their service! They arrived within the hour, true to their name. The technician was professional, friendly, and highly skilled. He quickly identified the problem—a clogged drain line—and cleared it efficiently. He also shared helpful maintenance tips to prevent future issues, which I found very useful.

The pricing was transparent with no hidden fees, which I appreciated. After the repair, my system was back to normal, and I noticed improved performance right away. What stood out most was their commitment to customer satisfaction—they ensured everything was working perfectly before leaving. I highly recommend One Hour Heating and Air Conditioning to anyone needing HVAC services. Their promptness, expertise, and dedication to quality make them a top choice. Thank you for a great experience!

Ali is the technician came for visit to our house, he is very knowledgeable and can point the issue exactly and gave the appropriate solution.

I was impressed with the outstanding work Parvez and Donte did in cleaning my AC ducts. They showed a remarkable commitment to ensuring my satisfaction, patiently addressing all my queries and concerns.

Excellent service from start to finish. easy scheduling, polite technician, and our AC is running perfectly now. great experience with One Hour Heating & Air Conditioning.

I had a follow up call and reviewed the charges and was provided proper explanation and offered follow up inspection if needed. I felt that they care about customer satisfaction. I adjusted my review.

Old review below:
Overpriced even with the discount for the Starter Kit installation and coil chemical wash that they suggested for the compressor efficiency. Technician is very respectful, got a good knowledge with fantastic sales skills.
I may not recommend.

Ali took extra steps to identify preventive measures that can make systems last longer. He was very patient in clarifying questions in making my decision.

Expert Ali came on time, explained the full process in detail. Did a great job overall. I strongly recommend Ali for AC services

Guy did an excellent job for getting my thermostats hooked up. 10/10 if I could rate more stars, would definitely recommend this company!

Ali was the best! He took his time and gave me a clear and thorough explanation of what he was doing and how my system should work. Please send Ali for my next scheduled maintenance!

I bought the new A/C system from One Hour Heating &A/C. I appreciate One Hour Heating's service commitment and also their technicians skills. Their technicians came on the recent artic freezing day to handle heating issue and fixed the system.

I have received spam calls from you at least once a week for the last several weeks. I have asked to be removed from the call list and each time the person politely says they will remove and apologizes. Yet, the next day or two another call. I cannot get the calls to stop. My number is listed on the national do not call registry so please stop calling me.

Wish there was negative stars! I called One Hour Heating & Air Conditioning Of Frisco out to my mom's house and we was told there is carbon monoxide leaking in her house due to cracks in our heating exchange. Stated the unit needed to be replace, told them we could not afford that so he said can patch it for now for a certain price and told him that still too much. So he lowed the price again and before I could say anything he lowered again.... now I don't have a good feeling with this guy. I told him never mind, just leave, I wanted a second opinion. So glad I did!! Nothing was wrong with our unit except it is old and had a loose wire. Beware. Always get that second opinion if something seems off. Also, must give at least one star for the review to go through...ugh

Ali did a great job. They fixed my furnace when nobody else could cone in the bad weather. It was an emergency situation and they fixed in 24 hours.

Guy and adam came and quicly resolved a broken contactor. I am very pleased with their service and the lifetime warranty on the contactor is a huge bonus.