Home Services reviews in Garland, Texas

Cosmopolitan Maid Service has been cleaning my home for over 10 years and have always done a stellar job. The girls are friendly and efficient and reliable. Superb company

Great service! My apartment is always spotless when they are finished. The employees are always careful and curtious. If you have a special request it is never any problem. Everything is always just as you wanted and expected. I highly recommend their services.

I signed up for their deep cleaning service in preparation for listing our house for sale. The price was 3 times more than what we pay our typical weekly cleaning lady and they didn't do a better job than our typical weekly house cleaning. They also charged my credit card an additional $31 after the fact without my consent. I will never be using this cleaning service again.

My mother got assigned to cosmopolitan cleaning services through cleaning for a reason, a special service for cancer patients. You get 2 free cleanings, however Tammy mistakenly scheduled a cleaning for my mom on a date that we were unavailable. So when I called to schedule my mom's second cleaning I was told the date they mistakenly booked counted as 1/2 cleanings. This made me very upset because my mom has gone through so much dealing with cancer and they denied her 2 cleanings based off of their own mistake. Tammy failed to even apologize. I think heartless people/companies should not be involved in non-profit organizations. I would not recommend this place. Very unprofessional. The ONLY reason I'm giving 2 stars is because the cleaning lady did a good job but the management needs improvement.

While we loved our cleaning ladies, the owner of this business is not very professional or accommodating. When the crew was late, upon asking to reschedule as I could not wait for them any longer, I was told that I was rude for asking and should understand that they were backed up from the prior week. While delays and missteps happen with any business, this owner does not know how to problem solve or to work out what works best for their customer, especially considering it is in their customers home.

The cleaners were very nice, but did a terrible job. Very expensive to have not fully vacuumed floors, clean counters, or clean coffee table, and more. Not impressed. Owner offered for them to come back, but it was such a bad job I turned her down and just hired someone else to try to find someone that does a good job.

It's always a pleasure to work with Tammy at Cosmopolitan Maids! She and all of her staff have always gone out of their way to make sure the tiniest details are taken care of to my utmost satisfaction! I have recommended Cosmopolitan Maids to several friends and business associates and won't hesitate to refer them in the future. Her staff has always been attentive and thorough, and I couldn't be more pleased with their services! They even do handy-man type repairs! Instead of spending my limited amount of "free time" cleaning, I can call on Tammy and her crew to handle it all for me and that allows me to spend quality time with my family instead! Thank You Cosmo!

We gave them a try twice. 1st time they were suppose to give us window of service and missed window. Cleaning was average at best but no communication. We communicated to owner and was reassured next time would be better. 2nd time they missed window again, sent numerous text and no response. After three hours we sent cancel message and no response. 1 hour later they showed up and we had to explained we cancelled already (awkward conversation for poor employees). No one even called us back. Obviously don’t care. Disheartening. Can’t run a successful business with no communication or lack of attention to details.

[update]. Not even 24 hours after this post, the owner debited our card for cancellation. Seems like an act of retaliation for a honest review. Wish I could change this to a Minus one star

Jovita and Francisco provide a very professional, honest, and high quality service. I would recommend them to any of my friends without a hesitation.

Been using Jose and his dad for years. Affordable, the work is good, and they are always pleasant to deal with. I get my sprinklers checked out at the beginning of every year to avoid problems later on, and these folks do a professional job every time.

Excellent customer experience. The best at what they do Father and son family operation

Jose is always very quick to respond and can usually come the same day. High quality work!

These guys are great! Great communication, called them and within a couple hours they were at my house. Solved my issue and they offer great prices definitely will be my to go people.

Jose and team do excellent work. Arrive promptly and knock out whatever tasks need to be done!

Jose showed up next day and was very knowledgeable and quick. Very happy with his crew's work and I will be calling him in the future for any new sprinkler system needs.

Thank you Jose and team for your work! My sprinkler has been relocated like asked and fixed couple of sprinkler heads.

I’m so pleased with the sprinkler repair! Jose was professional, knowledgeable, and took the time to make sure everything was fixed correctly. Thank you, Jose!

I had a great experience. They were professional, punctual, and explained the entire process clearly. The installation was smooth, and the sprinkler system works perfectly with great coverage. Their pricing was fair, and the customer service was excellent

Jose and his dad have been servicing my entire lawn irrigation system for years. They know what they are doing and I have been very pleased with the work. I recommend them without reservation!

We are very appreciative of the work Jose and his father did to get our sprinkler system back up and running. They seemed knowledgeable and worked in the heat to get the job completed in one day.

I had a great experience with Mr. Jose when I needed some repairs on my sprinkler system. A few of the heads weren’t working right, and one zone wasn’t turning on at all. I called them, and they were able to schedule me pretty quickly. Overall, it was just a really smooth, stress-free experience.