HVAC reviews in Grand Prairie, Texas

Excellent service and on time. I have been using Dial One Johnson for years and I have been very happy with their service. Their technicians today and all other times have been professional, courteous and knowledgeable. Their receptionists are very polite and professional as well. They are my go-to company for my Plumbing, Heating and Cooling needs.

Stephen went above and beyond with fixing our issue, showing me how to prevent it in the future, spending time to make sure the issue was truly fixed and in the meantime noticed my sink was running slow and quickly fixed that too! Every experience we’ve had with Dial One has been fantastic and we highly recommend them!

We had a toilet repaired and it works great. Also, we had Steven and Ashton install a new bathroom cabinet and faucet. It looks great and they did a good job.

Travis was great! Great personality and professionalism all together. I appreciate him for assessing the problem, and resolving it along with mitigating future issues with my mom’s HVAC unit. His expertise today will save her cost for her utility usage during these winter months. Thanks to Travis and Dial One, great company!’

The dynamic duo of Joshua and Stephen were fantastic. Explain everything so that this non techy grandmother can understand. They went over and above and made me feel like my family was helping me. I completely trust them.
Joyce Ehrlich

We had a leak at the floor on one of out toilets. Since we had been discussing replacing them for nearly a year, we decided this was the right time to do so. Called Dial One, we've been using them for years, to give us a quote on 2 replacement purchases and installation. The tech came on Friday, gave us a quote for everything we wanted, and said he could deliver on Tuesday. On Tuesday he and another tech came and removed the old toilets and installed the new ones. Timeframe on Tuesday took about one and a half hours. Both techs were polite and worked diligently to get the job done (even though one dog kept barking at them the whole time). The cost was less than what I was expecting.

I have been very pleased with Dial One Johnson. They have been to our home to assist us two times now. They’re always polite and perform excellent service.

I love Dial One. All their technicians are very knowledgeable. They are polite and conscientious. They make sure the job is done to your satisfaction and always clean up when they are finished.
Office staff are always friendly and helpful. They always let me know when there are specials running that I might be interested in. I always get notices when their technicians are on the way. Overal, a great experience.

Fantastic service. Got our water heater replaced with Dial One Johnson, and couldn’t be happier. Great deal on the price with the special they were running. Encountered an issue with access to remove the old tank, but James offered to stay and help me fix some things outside of a normal water heater install process, so that I wouldn’t have to do it myself and reschedule the install date. After we got the access issues rectified, James and his assistant Will promptly installed the new water heater and added a number of safety features our old one didn’t have. Super professional, friendly, and excellent in every respect.

Prompt service. Knowledgeable. Efficient. Economical. Highly recommend!

Irving was quick, professional and honest. Will use in future.

Very professional service. Team follows up on the work they do, would use them again for my business HVAc services

Was quick to identify the issue with my HVAC and save me time. Will definitely use their services in the future.

Irving took good care of us yet again, providing several options to remedy our HVAC issues. In just a few days after accepting the full system replacement offer, our install was completed and our household was comfortable again. If you want an honest assessment of your system and a quality job done— give Irving a call.

My entire system needing replacing HOURS before a really bad cold-front was coming. Irvin was able to finish the job with plenty of time to spare. Professional, amazing service, and best of all, reasonably priced. This should be your only contact for HVAC related maintenance and questions.

Muy buen trabajo, funciona de maravilla mi aire

Todo está funcionando súper bien, estoy muy agradecida con el servicio 10/10.

Muy bien, Set y Dayana excelelente servicio

A Juan cuidenlo, que tienen tremendo empleado.Tremendo servicio, y mucho conocimiento del trabajo.

Excelente experiencia, súper ágiles. Muy buenos precios y aparte a crédito sin enganche ☺️
LOS SUPER RECOMIENDO ✨

Muy buen servicio y precios! Fast instalaciones! All around great company!