HVAC reviews in Grapevine, Texas

Scottie was really fantastic to work with explained everything in detail and looked over the entire unit even after having found the issue to make certain everything else was up to par and running as it should so I wouldn’t have any further issues after he left. No pressure to automatically purchase a new unit like AlL have done in the past but instead showed me some upgrade accessories that would keep my unit running at top for as long as possible. I have found a new company for my A/C needs .
What a breathe of fresh air for real. Reposting to Nextdoor my neighbors should know about you all. Thank you for being a blessing for me today, I will pray it gets returned to you 10 fold -
- Angie Lamb

I cannot say enough great things about Chris Ajamian and Jesus Garcia “Pepper”! From the moment they arrived, they were the definition of professional, respectful, and incredibly knowledgeable. They took the time to explain everything clearly, answered all of our questions, and made sure we felt completely comfortable every step of the way.

What really stood out was how at ease they made us feel in our own home. It honestly felt like we had a couple of friends over helping us tackle a project — friendly, personable, and genuinely kind. That level of comfort and trust means everything.

And bonus points for appreciating our home décor — that definitely didn’t go unnoticed! 😊

If you need HVAC services, this is the dream team. I would recommend Chris and Pepper to anyone without hesitation. Thank you both so much for your amazing work — you truly went above and beyond!

I want to personally recognize Chris and Pepper for their outstanding service. They came out to our home in record time and quickly resolved the issue we were having with our AC unit. For two days, our house was sitting at 76°, and with small children and pets, keeping the home cool was definitely a priority. Thankfully, the weather wasn’t hotter, but we knew we needed it fixed quickly.

From the moment I called Elmer’s to schedule service, to the assessment visit, and then the repair the very next day, the entire team has been pleasant, friendly, and professional. Chris and Pepper were incredibly thorough — checking and double-checking their work to ensure everything was running efficiently the first time.

I also truly appreciate that the repair was covered under warranty. That level of integrity and service, especially within the first few years of installation, speaks volumes about the company.

Another huge bonus was their responsiveness. They came out the same day I called and returned the very next day to complete the repair. That kind of turnaround is rare.

Chris and Pepper were extremely kind and respectful — not only of our home but also of our dogs. They went out of their way to make sure we were comfortable and satisfied before leaving, even asking if we needed anything else. Chris even labeled the unit and showed us exactly how to properly install the filter next time — which was truly above and beyond.

We will absolutely continue recommending Elmer’s to friends and family looking for new AC installations or service. Excellent experience from start to finish!

Bryan showed up early and had my heat back on in a flash. Highly recommend this company for all a.c. and heating problems.

Service was very professional and efficient. They arrived in the scheduled window and quickly replaced a capicitor in my unit an got it back up an running.

Our AC has been out for two days in 100 degree weather so we called to make an appointment, and the earliest appointment they had was 4 days out (completely understandable it's summer they are probably busy). They gave me the appointment window time of 9am-11am well that came and went so I called to check up on the delay. The lady on the phone was super nice and said he was close by and should be finishing up his appointment and on to me next. Well an hour went by with nothing so I called again and got no time frame, another hour went by and the same thing, it has now been over 4 hours since our appointment window time and no one can tell me anything. I'm a prisoner in my own home waiting on this dude! I had to call into work because of them. Unacceptable.

Absolutely awful service. Our AC condensation was leaking into our bathroom, which caused the door to swell. We contacted American Home Shield, who assigned the job to this company. The so-called “technician” they sent didn’t even open the trap because “it was flooded.” Without inspecting anything else, he confidently claimed the leak came from the building’s sprinkler system. Of course, they still charged us for this non-service visit.

We then called a handyman — not an AC specialist — who opened the trap in seconds, found the condensation drain clogged, and fixed it immediately.

It is unbelievable how unprepared and careless these “technicians” are. We called the company to complain, but they refused to take responsibility since they had already been paid. Avoid them at all costs.

Corey is a fantastic tech, and we have had a great experience with Comfortland. We used them for a new HVAC unit and continue to use them for semi-annual tune-ups. We have tried a few different companies over the years and this is our favorite!

My heat went out all of a sudden I called your company. You had someone come right out. His His name was Juan. He got the heat up and running right away and gave me a detailed quote for how to fix the unit in the future. He was polite and very thorough and I am very pleased thank you so much.

Ricardo was able to come same day and get everything fixed. My AC went out and he was able to get everything done same day. Very appreciative! He was very kind and professional and got everything done in a timely manner.

Cory and Tyler were very friendly, professional, knowledgeable and thorough! They provided a detailed view of the things they found wrong (video footage) and provided recommendations and discussed different options, and helped us find a solution that fit within our budget.

Tunde and Stephen Whittenmore were fantastic and we are looking forward to working with them more. Top-notch professionals with excellent customer service skillsets.

Found Comfort Land through Thumbtack when needing someone to come out day of. Technician, Cory, was professional, courteous, and was able to help us get our house warm before the oncoming cold weather.
Looking to use them for eventual upgrade to our system. Would recommend from my experience

Comfort Land responded quickly to my inquiry and their communication was consistent throughout the repair process. Despite being new, Sara in the office was courteous and professional. Martin was an outstanding, respectful and thorough technician. He addressed every concern I presented and responded with kindness and understanding. I definitely would recommend their services and request Martin as your service technician.

Efficient, explained everything & I was comfortable with Steven in & out of the home. The outside units were very dirty & he handled it well

My heat pump heater went out yesterday morning, when this company sent out help within 2 hours in the snow and ice weather! I am more impressed when Moore drove to Dallas to get the part and returned in 3 hours to install the replacement heater strips of my heat pump. Besides, Moore walked up the two frozen slopes when his truck was stuck a few blocks away! I call this total service and Tunde Moore is a model serviceman!

Ricardo was extremely professional and so was the team at Comfort Land Heating and Cooling. They showed up on time. They gave me three options for repair. Given the size of the repair, which is no fault of theirs, I have to do a bit of due diligence before deciding on which vendor I choose.

Over the last year I’ve met 3 different Comfort Land technicians and were all extremely professional, competent and conscientious. I feel In all my interactions the pricing was fair and justified. Pictures were taken throughout the diagnostics and presented as part of the proposal. My most recent experiences with both Cory and Ricardo were very positive and would ask for both again.

Martin Is your Guy, Does Wonderful job! And he's also very communicative .

100% WOULD reccommend

Martin was amazing and honest. Took his time and checked everything. He explained the issues clearly and professionally. Will definitely recommend him for any hvac issues.

Juan Campos was great, very professional and kind!
We appreciate his honesty and transparency in what services we needed for our house hvac system. Will recommend this company to anyone every time.