HVAC reviews in Haltom City, Texas

4.8 based on 1014 reviews Back to the listing
    5

    Found them via a print ad and was pleasantly surprised with how competitive their HVAC installation was. We bought a Lennox 4-ton from them in 2017 and replaced our entire system (blower, furnace, coils, outdoor unit). The new unit cools better and uses less electricity. Ask for Curtis at American Air Masters.

    5

    We recently used American Air Masters for installation of a second system (for the second floor), repair of the existing furnace (now serving only the first floor), new ductwork for the second floor, and rework of most of the first floor ductwork. They recommended an "outside the box" solution to our issues and substantially underbid another company with a less desirable solution to our situation.

    I previously used them for HVAC maintenance and replacement at another home as have other family members of mine. We've been extremely happy with the results of their work and will call them again for maintenance and any other replacement work.

    Curtis Dorsey, the owner, often shows up himself for new work or substantial repairs. Curtis has also been able to talk me through basic repair work to our older existing furnace on the phone when needed, avoiding the need for a service call.

    I highly recommend working with American Air Masters.

    5

    Big thanks to the entire team at American Air Masters. My husband and I contracted last November for a two system HVAC replacement with a January install. Half of this set of systems are in the house and inside small closets. The quote respected the size of the closets, and the size of our wallets. The installs made the house look better, and with the additional ask, the team went up into the attic and discovered prior work had knocked the duct work loose in a number of places. This was repaired and replaced for a nominal additional charge. A really nice small business team of people that work for their customers satisfaction.

    5

    Very Reasonsible Prices, Honest Business Practices, Caring Owners and Employees.

    I have used this company for 15+ years for service. I recently had them install a new HVAC unit. I am completely happy with their guidance, knowledge, service and installation. Everyone I have recommended them to has been equally satisfied.

    Update~ It's been over a year and I am still absolutely thrilled with American Air Masters and my HVAC system. My monthly bills are lower than my old unit.

    5

    American Air Masters installed our AC and Heating System. The work performed was of exceptional quality. They were very professional, prompt and provided outstanding service. Curtis and the technicians ensured our expectations were met. I highly recommend American Air Masters.

    1

    not sure where all the good reviews came from. horrible customer service. refused to honor the warranty. they said someone would come out but no one did. there was no "exceptional customer service" or "going the extra mile".

    5

    American Air Masters has serviced my a/c on several occasions over the last 9 years. Curtis responded to a call on Christmas Eve 2019. I highly recommend them for their Honesty and professionalism. American Air is my go to HVAC company. Thanks for many years of Honest help.

    5

    Our AC for the master bedroom stopped cooling on one of the hottest days this summer. Curtis was able to come out to diagnose the problem very quickly. After he explained the problem we decided the best plan was to replace the entire unit as it was almost 10 years old. I wish I could post pictures on here to show how clean and professional the install was. Every piece of equipment was meticulously installed by a very professional crew. They even put a cutoff switch in the new drip pan to turn the unit off if the drain gets clogged. Curtis personnaly called the next day to make sure everything was ok. They also took the time to register my warranty. Every detail was taken care of. The entire experience was great from start to finish. The AC industry is full of companies who are not always honest or fair. Its refreshing to have found one that is.

    5

    Steve, Larry and Jimmy installed 1of 2 HVAC units at my home. They were professional, knowledgeable, showed up when they said they would, completed the job and cleaned up. They also explained to me exactly how it worked and what I needed to do to maintain it for maximum efficiency. I got several bids on this job from different A/C companies and am very happy that I chose this company to complete the work. The 2nd of the two units will be installed tomorrow and I expect the work will go as smoothly as today.

    5

    We have used American Air Masters for 10+ years. They have installed 4 units for us at 2 different houses as well as service the units.

    There has never been a time in the many years when I call they always offer to get someone out that day or first thing in the am.

    They are always on time, call when they are on their way. Very professional and explain what the issue is and will always make their customers happy!

    We will continue to call them and we refer them every chance we get.

    Thanks again for all your hard work!

    5

    Jeff and Larry were absolutely wonderful. They were considerate of my needs as well as care for my property. I appreciated their humor despite the terrible heat they had to work in. They both explained the operation and care of my unit thoroughly and easily understood. I will continue to use American Air Masters for maintenance and recommend them for repairs and replacement.

    5

    Steve has repaired one of our air conditioners and also replaced other units in our home. He is honest, hardworking and timely. We have recommended this company to many of our neighbors. We are thankful to find such a great company

    5

    Curtis and his installers are amazing! It's so nice to have a HVAC company who won't rob you blind like the others and still provide high quality unit. I recommend them highly if you are looking for an honest, reliable company. (Lucie, our mini schnauzer won't be overheating this summer 😁)

    5

    I've been a customer of American Air Masters since 2016. I can assure you, if you are considering a system replacement, or servicing your existing unit, this is the company you want to do business with. American Air Masters does excellent work and refreshingly they operate their business the 'OLD FASHIONED WAY' by providing outstanding customer service both before and after the sale. I recently had some work done and Greg (my tech) was very courteous and knowledgeable on an install he performed for me. I am very particular and this is the only company I will trust and can be assured they will do it right the first time.

    5

    American Air Masters was referred by my close Audio/Video contact in NRH. Steve came out and can’t express how nice it is to find these guys. They cover our units of Trane and Lennox and can do all in most reputable fashion soup to nuts per new installs, assessments, upgrades and any maintenance need. They are my 100% reference point per my HOA and other known folks in the area. Thanks y’all!

    5

    I've been with American Air Masters for over 13 years,
    and they continue to be honest and professional every time I deal with them.
    Before I had new equipment installed, Curtis called to explain what the installers would be doing and describe the new equipment.
    Jeff, Earl, and Greg installed my new heat pump, air handler, and thermostat.
    They were very thorough in explaining how to use the new equipment, and they cleaned up everything before leaving.

    5

    Steve and Jeff were great to work with on my complete HVAC installation. Everything went as the owner Curtis said it would. They were reccommendedto me by a family member and I'm more then satisfied. Very professional very clean and no upselling. Highly recommend this companyand I will use them again on my many rental properties. Thank you American Air Masters.

    5

    American Air Masters is an outstanding company. I've used them twice; once in the Fall of 2019 for an AC repair and once in the Winter 2020 for a heating repair. They provided excellent service. They personally answer their phones, come promptly and are very knowledgeable and professional..... and reasonable in their pricing. The technicians are excellent. I will continue to use them in the future for any need we have for HVAC systems. They have been a trusted service company, a priceless and sometimes rare commodity in today's business environment.

    5

    My system was old, the life expectancy of the A/C unit had ended and died. I used American Air-masters to install a new AC/Furnace in my rental home. The labor warranty agreement had expired just a couple days after purchased. Curtis did not charge me a penny to have it replace. They handle it very professional, reasonable price, well educated, and extremely honest. I have been using their service ever since and no thought of anyone further. I highly recommend them, they are the best!

    5

    In our first meeting, American Air Masters’ Mr. Curtis gave enough time (1 hour and 45 minutes) explaining to us about replacing my old air conditioning and heating systems with new ones. Then, made a very reasonable offer for the system. Mr. Jeffery, Steve and Jimmy did a wonderful job replacing my two Air conditioning and heating systems with two new systems. They are very outstanding experts, hard workers and punctual. I highly recommend them for HVAC jobs. Thank you, American Air Masters!

    5

    I have used American Air Masters since 2012 when they installed my new A/C system. Always great service and value! Just had Steve out to do an annual check up. He has great customer service skills in addition to his professional expertise. We also appreciate his safe practice of wearing a mask and his adherence to social distancing. Great job! I highly recommend American Air Masters!