HVAC reviews in Haltom City, Texas

For a small airduct reconnect, cost ticket came back $194. I paid. That's 4 times more than what I was expecting. I thought these guys were very trustworthy when Carl said we will tell you prices upfront. Tech Brandon said it will cost just little bit before he started. But he never said the amount. Please be careful. I feel cheated. I could have done it myself if I had known it would cost this much. very deceitful in my opinion.

Carl was a real treat. He expained everything well in the beginning and then let me know every step of the way what he was doing. He gave me all the prices up front and let me decide on what I wanted to do in the end. He was also here 30 minutes after I called to make an appointment. Good stuff all around.

A very positive experience with Jeremiah Heating and Cooling company. They performed a thorough job, and were honest and knowledgeable. I recommend them to anyone wanting to have their air conditioning system or heating system repaired or replaced. In addition, they are on the “Good Contractor’s List”.

UPDATED REVIEW
I hate having to do this, but I'm updating my review.

I don't know if they've been bought by a bigger corporation or what happened, but they are no longer a company I'll use. A while back, I got repeated requests from this company to write a Google review. I thought it was weird, but okay.
They persisted until I reminded them that I had already given them a 5-star review a year or so ago.
Recently, the blower motor went out in our home hvac. With the upcoming freeze, I knew Carl would get it taken care of.

I called Jeremiah Heating and Cooling and instead of a person answering, I got a new, recorded answer that said, "Press any key to get a text from us, and get this conversation started RIGHT NOW".
So I did.
After an hour with no response, I called and waited for a person to answer and scheduled a $69 diagnostic visit.
Later that day, I got a call from Chris, finally responding to my earlier text. Too late.

Carl arrived with his son, which was unusual, but then, almost immediately Carl launched into a pitch for his new Prophet's Club membership plan.

Within 10 minutes or so, they had the problem diagnosed. Needs a new blower motor. Carl's still pitching the membership.
I'm not interested Carl, how much to fix today's problem?
"Well, your problem's in this service category, so it falls into this price category"
FOURTEEN HUNDRED DOLLARS.

Thanks but no thanks fellas.

Might as well buy a whole new system. I asked them to send me the estimate for the repair, and send me an estimate for a new system.

The entire time they were in my home, Carl was trying to convince me to buy the membership. He's never done that before. It was awkward. When I started to take a picture of the pricing plans, he wouldn't let me.
Okay just send me the estimates Carl.

In the meantime, I called a different company. The brand new parts plus labor cost us $300. Took about an hour and my house was nice and toasty well before the freeze.

When I got the estimates from Jeremiah Heating and Cooling, they were $1400 for the current problem and $13,609 to replace my aging system. Can you imagine?

I don't know what happened to Carl's company, but I recommend shopping around with other local independent companies. Our relationship with Jeremiah Heating and Cooling is over.

(Old review.)
We LOVE Carl at Jeremiah A/C! I own a retail business and Carl has been my HVAC guy for the past couple of years. Always answers the phone or promptly returns calls and texts. Very professional with a sunny disposition. Competitive pricing. I'll never go anywhere else for my HVAC needs, at work or at home.

Carl and his son are always amazing in the professionalism and promptness we had are capacitor go out they came with in the hour and replaced it AC back up and running in less than an hour. I will call these guys again and recommend them to everyone who wants intelligent and accurate service on a system that requires as such thanks JEREMIAH!

After dealing with no A/C in Texas 100 degree weather for 4 weeks and 4 vendors because Daikin told us their 12 year warranty parts could take up to a year to replace on our 4 year old system, we found Jeremiah's via the Good Contractor's list. I contacted them directly, talked to them about the products they used, asked them if they could help us, and provide us pricing and a time frame, and within 4 days, we had a brand new system installed in our house. Carl communicated with me every step of the way and was honest. Even when things were not perfect. I appreciated that. They made them right. Easy to work with, very professional. Have earned a customer for as long as I have my house. Worth the call.

Carl responded promptly to our request for a quote for labor for a coil replacement. My fiance explained to him what was diagnosed by another company and what we were wanting. He educated on the system and the way it works. He took his time to explain the terminology and what process he would do to fix the issue. Carl had exceptional customer service. We read his reviews and that’s the reason we reach out him. Unfortunately we weren’t able to go with him since the previous company came back afterwards to offer us a refund for the service and leak check fees that were incurred. We appreciate that Carl took the time to explain the little details. My fiance even sent him pictures of the furnace and he was kind enough to inspect and walk him thru what he was looking. He went above and beyond. We talked to many other technicians and Carl would be on top of the list in regards to his expertise. We would rate Carl 5 stars even though he didn’t perform any service to the unit but stands out the most was his customer service & knowledge. We will definitely keep him in mind for future needs/services & referrals!

Called at 10 pm Friday night & had repairman in route 40 minutes out. Checked air filters changes, did walk thru where everything was & discussed what my problem was. Thank God he had the parts on truck for repair. Got right to fixing problem. He checked after fixing it to make sure was working. He was clean, polite, knowledgeable & very kind. Have used this company in the past & always very happy with them. God bless this company as I needed my air conditioning here in Texas. 🙏😊

Cris and his dad showed up on time and were very polite and knowledgeable. They only diagnosed and replaced the broken part (fan motor.) They told me about their annual service program but never tried to pressure me into buying it. I would definitely recommend them. Their prices are reasonable and they are transparent.

This has been the most tremendous experience working with this company. Carl was a pleasure and Brandon that came out was honest, straight forward and let us know issues and fixed what we had needed done in the future. In today's world where know one feels that service companies can be trusted or even on the up and up. This company proves that good honest business is still alive and there handshake and their word is what they mean. We will be recommending them to all our friends and family whenever asked. Once again fantastic people and excellent service.

K.Smith

IF YOUR AC GOES OUT, GO TO SOMEONE ELSE! Recommendation at the end. I apologize in advance of this rant

Adding to Courtney Brown's rating. If there was a way to rate 0 stars, I would.

Compressor was working before Carl (owner) showed up. He said he needed to replace the capacitor. After replaced the compressor shorted. He then replaced the compressor and capacitor.

When work was completed, I asked for an itemized receipt for what was used to complete work. Ex. 5 gallons of refrigerant - $600, 3 hrs of labor @ $200/ hr, etc. He said "We do not need to justify our prices or work". We were left unable to see what the pricing was of any of the supplies used or the hourly rate. Just a bill. We were promised a detailed receipt that was itemized and that was not delivered.

After he completed the work, the house did begin cooling slightly. It was 87 degrees when he finished, and dropped to 80 in a couple hours. During this time, I called Jeremiah to get a better receipt that showed the prices of materials and labor. I was told a service manager would call me back. When the call was returned, it was Carl. Needless to say, I did not get my itemized receipt. Turns out Carl is the tech, the owner, and customer service.

After about 3 hours, the unit was no longer functioning. Not only was it not cooling, the fan also was now not functioning.

Today, we brought out a different AC company due to the poor quality of work, poor ability to document prices with integrity, and the overall lack of class that Jeremiah AC had shown. The tech for the new AC company said that the contactor and the wires to power the unit were fried. There was a burning smell around the unit. He found that the wires were installed incorrectly (not secured) and was amazed that any part of the unit was still functional even after replacing contactor and wiring. You can see the damage in the attached photo. Jeremiah effectively cost us more money cleaning up after them

Best part.... Today as the new company was correcting the destruction caused by Jeremiah AC, Carl shows up, goes to my neighbors front door and calls me. As I am on the phone with him, I go outside and I see Carl and his apprentice appearing to start working/disassembling my neighbors unit. Fortunately, I said I did not want them back and they left before any damage could occur on my neighbors unit.

I am convinced that when replacing the capacitor, Jeremiah AC shorted the compressor. Their electrical work is awful. This caused a high bill that they would not explain.

I have seen children's lemonade stands that were run more professionally than this company. Their pamphlet says "We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality we bring to our customers." Nothing about their work was quality and the lack of documentation and quality receipts shows a lack of fairness and honesty. Not providing a detailed receipt is a lack of personal responsibility.

AVOID COMPANY AT ALL COSTS!

If you are reading this, Top Gun AC was high quality. Photos of what they found, photos of what they did, and who would think, AN ITEMIZED receipt explaining costs.

Tienen a alguien que hable español??

A/C technician James performed an inspection of my A/C unit. He was incredibly thorough. He installed an upgrade that very well could save me from a future problems. He was very personable and very knowledgeable. I highly recommend.

I had a problem with my furnace, I had booked with my company but failed to turn out for two days. My friend referred me to this company and they were able to squeeze me in at the last minute, brilliant job , clean efficient professional technician and very reasonable prices. Will use them again when in need. I highly recommend.

Contacted these guys when my furnace stopped functioning.Dan showed up to the house as scheduled for a furnace repair estimate. He was very thorough and professional. The service seemed resonable and a good value. I am impressed with the service delivered and the customer service.

We had just moved into our new home and the condenser fan stopped working. I called Sierra Heating & Air Conditioning to see if they could help us out. They sent Dan and Sam the same evening. They quickly identified the problem, explained to us what was going on and resolved it within an hour. Based on their service, we even signed up for regular maintenance with Sierra Heating & Air Conditioning. Great job.

Excellent service. James was very a knowledgeable and humble guy. Learned a lot during the appointment. They worked me into the schedule when I called earlier in the day. Very neat and thorough paperwork. They were able to look up my warranty information on the spot. Great to have a good AC technician in my area.

I see a lot of residential reviews on here however for all those looking at commercial HVAC projects, Sierra Heating & Air Conditioning is the way to go! We completed a large project together over the last year and the entire Sierra Heating & Air Conditioning team were fantastic from start to finish. I would happily give them a call for future projects or my own home!

The customer service was great. Rahel was very courteous and professional as she set my appointment time and day for cleaning and maintenance on my AC. The day of my appointment, James asked if they could come early which was a welcomed surprise since I was anticipating them to show up the last minutes of my appointed schedule . They came in and knew what needed to be done. They were explaining the entire process to me and what I could do on my own. Awesome job!

The technicians were both very courteous and professional. They did an excellent job installing my new HVAC and even made sure I understood how the new system works and what I need to do to maintain it. I highly recommend Sierra Heating & Air Conditioning for any and all HVAC needs !

I have had a couple of great experiences with Sierra Heating & Air Conditioning. I had two technicians that came out to service my upstairs system today and put in a dampener to limit the airflow. Dan and his partner were super professional and very pleasant. They made sure that the airflow was coming out like I wanted and overall did a great job. I highly recommend.