Reviews of local pros in Harlingen, Texas

Impressive customer service!Would highly to friends family. Recently ended a contract with American Home Shield (which was a nightmare). Repair times would be up to 2+ weeks. So, I was expecting at least a week of miserable Texas heat. Imagine my surprise to have our A/C repaired in less than 24 hours!! Only company I would trust to use again.

Benny's has been taking care of our systems for years now, and recently just installed a new system. As always great company to work with. Very professional and honest.

Best customer service I have experienced in the Valley. The technicians were prompt, professional, and knowledgeable. They went above and beyond.

Benny provides excellent customer service and quality work! He diagnosed and resolved my issue quickly and efficiently. He thoroughly explained the issue and walked me through his process from beginning to end. He was extremely helpful! If you're having A/C issues I highly recommend his services!

Benny and his team were great and easy to work with. There prices were great also compared to other companies. They were very honest and professional.

I had a problem with my AC unit this Morning....Benny and his team are very Professional and Prompt. They came out within minutes of my call. They fixed the problem within 30 minutes and their price was very reasonable. I highly recommend them. Any issues I have with my AC unit I will surely contact them again. Great Job!!

Late in the evening I found out that one of my two AC units had a frozen line. I turned off the AC unit. Early the next morning I called Benny's Heat and Cooling, and being late June their service workers were busy in the field. The reception called her boss (Benny) to find out when they would be available to show up. Benny advised that he was finishing a job early and could come by within the next hour. Benny showed up within the hour and checked my AC. He found no problems with my unit other than a possible dirty filter and didn't charge me for the call out. Being very thankful for not charging me, I asked him if he could service both of my AC units when he had a chance. Within the next 3 days his service team was back. They were very professional and courteous, and gave my AC units a full checkup and cleaning at a very reasonable rate. I will be calling them next year to service my units again, this time before the hot summer season.
Thanks Benny's Heating and Cooling for the prompt response and job well done.

R. Zamora

I’m an extremely satisfied customer. I had an A/C cooling issue today and I was able to get the issue fixed this afternoon. The 2 employees were extremely professional and explained the problem fully to my understanding. “Benny heating and cooling” has done my A/C maintenance for over 10 plus years and by no doubt they have always done above and beyond in a professional setting. Once again Thank You 🙏

We recently lost pretty much everything in this past flood that happened in March. I reached out to Benny's Heating & Cooling since they had already worked on our unit before that. They were out there in tops 2 days since our house is still being worked on. A HuGe shout out TY for the fast service and always counting on you all!! From The Salas & Martinez Family

My AC was not cooling properly, the unit kept running all the time. Benny's Heating & Cooling came over the same day and analyzed the problem and made the necessary repairs. Now my AC works great.

Benny and his team are great at what they do! They replaced my outdoor and indoor A/C system, flushed and drained the existing copper lines, and tested for any leaks in a matter of 5 hours. These guys are passionate, efficient, and knowledgeable. I highly recommend them for all your HVAC needs.

We had issues with poor airflow to the master for years. Two other companies tried to adjust the ducts and failed at improving things. A third company refused to try and adjust our ducts and insisted replacing all the ducts for about 8k was the only solution. I was a bit irate with that 3rd company and will never forget their "comfort specialist" telling me "it was an investment". Also makes me wonder why that 3rd company asked what I do for a living...

Anyway, a friend at work "knew somebody" and recommended Benny's. After calling and talking things over, Benny sent a team of two over. They worked together in unison, one in the attic and one out in the house, and they had that airflow problem resolved in under 1.5 hours. Final cost was for labor and the little material they used, and it was an EXTREME value for the price! Benny's team resolved the issue for a small fraction of the 8k alternative solution proposed by a prior company. My wife even told me the next day it was the best money we ever spent!

BTW, the team approach was important as the two techs working together seemed more efficient than the last two companies who tried and failed with only one man at the job. Benny's techs also seemed more knowledgeable than prior companies as they had more ideas ans different strategies to try to tackle the problem.

I trust Benny's because they got the job done and didn't take me for a ride. They also were not at all interested in what I did for a living and were more focused on learning about what room had the problem, which vents came off that unit, and other such relevancies to the actual problem at hand.

So, if you have AC problems, I know guy--his name is Benny!

Excellent service! Very professional and reliable. From the first call to the completed job, everything was smooth. They explained the repairs clearly and were very respectful of our home. I asked many questions and was met with nothing but kindness and great explanations. Highly recommend!

Great service from beginning and beyond.
It is amazing. Just takes getting used to a smart home that sometimes is smarter than you!!! Thank you Milton! Job well done!!!

Pedro was very respectful and efficient. He worked on our unit and within 2 hours he was done. He provided important information on the issue with the AC and gave us options on the repairs. He did an excellent job. Thank you for your professional attention.

Technician was knowledgeable. The only thing, they were supposed to sent over the proposals and never did.

We have only had excellent experiences with American A/C. They deliver great results and have excellent customer service.

Horrible customer service. They feel it’s okay to leave you without AC for 2 days and not have a representative reach out. Keep in mind this unit is 1 year old and even though parts are under warranty, they want to charge close to 2k for freon and labor for their faulty system. STAY AWAY.

They were very professional and respectful, I had questions and they answered thoroughly. I would definitely recommend them!

Thank you for fixing my washer. They were really friendly and helpful I highly recommend them

I got quotes from multiple companies. Not only did American AC & heating have the most competitive prices on the market, but the customer service i received from top to bottom was phenomenal.

My service tech ,Milton, came out first thing in the morning assessed the situation and helped me through the whole financing process. Even though I'm a veteran with limited income and a not so great credit score the whole team made it happen.

I couldn't be more thankful right now at service i received and at a price I can afford. Thank you all I'm sitting comfortable in my home with lovely newborn daughter now.

10/10 will recommended and they will be my first call when I have problems with my AC.