Reviews of local pros in Harlingen, Texas

4.5 based on 1155 reviews Back to the listing
    5

    Had issues with our ac not working and Pete Chairescame over and did an amazing job fixing it and answering all our questions! He is very knowledgeable and great customer service.

    1

    They never came back to finish the work called them several times to follow up and never returned my call. I was also left on hold for 45min and still no answer.

    5

    Milton was great, took the time to answer all my questions and fixed a problem that a previous technician (from a different company) ignored.

    1

    I Was charged over $17,000 for a brand new AC they fell through my kitchen roof , dropped the new AC units outside and now I have a water leak in my living room being caused by the condensation of the AC would not recommend this company to anyone they even persuaded my elderly mother who does not know English to put the house up as collateral for the loan. I’ve had multiple issues with the AC which is starting to add up..

    5

    I would like to express my sincerest gratitude to A/C techs, Pete, Hunter and Milton for resolving a complex issue with my A/C unit. They went above and beyond to diagnosis, correct and resolve my issues. In addition I would like to thank Joe their Supervisor for coordinating the entire process. Thank you all! Margaret!

    5

    Sales- They listened to my concerns and offered several solutions within my budget to accommodate me.
    Installation- They did a quick and thorough job of installing the units and I was amazed at the exceptional quality of the completed work and clean up.
    Equipment-The air handler setup is much better than my previous unit because the line filter is inside, the filter drawer has easier access and the drain line and overflow safety switch are ideally located.

    This company does excellent work.

    1

    They came out to do some work in October on our fridge. It didn't work, so they have yet to still refund or $500. "We are working on it" is what we keep getting.
    Shame on you for putting "America" on your business title

    And I've heard I'm not the only one

    5

    Ronnie showed up on time and was very positive and polite and super knowledgeable I'm so happy we called them can't express how satisfied we are with the total experience we had

    5

    From Adan Flores
    Exceptional services!!!!!!! We are truly impressed with the entire experience from start to finish with Pete Chaires. He took his time in explaining every detail of what was needed and truly cared about the issue understanding the difficulties that we as customers deal with. He always kept a smile no matter how many hours he spent on completing this job with the efficiency and quality you only get from a true professional. I won't hesitate to seek the services again knowing I can trust the work performed! It did not take long for Pete to earn our trust! So thank you for the exceptional service you provided to us!!!!!!!!!!!!! From the Flores home!!!!!

    5

    Pete & his crew did an excellent job. Very friendly & respectful. Knew their stuff

    5

    Very courteous and so professional! He was able to isolate and identify the issue with my AC inverter system not functioning properly which is much more sophisticated than a conventional AC single stage system. Thank you Daniel👍

    5

    John Menchaca was our tech and I was very pleased, not only with his work but his professionalism. Very knowledgeable and supportive.

    5

    Pete hvac pro was great. Awesome job explaining services and got the job done efficiently and in a timely manner. Would recommend without hesitation.

    5

    The Technician was very well mannered, extremely helpful and knowledgeable. I want to express my gratitude for sending him out here. Again I'll referr your company

    5

    I was very pleased and satisfied with the work our technician did at our home today. Milton was very patient and thoroughly examined everything on the inside and out. He took the time to explain in great detail the functionality of each component and how ours was functioning. He also gave us very helpful tips on how to keep the AC running properly and how to keep it clean. I highly recommend this service for anyone having ac issues. Thank you for your time and the effort you put into resolving our issues today, your services are very much appreciated. Thank you!

    5

    Punctual, professional, and knowledgeable technician. He performed the diagnostic of our appliance right on the spot and provided the solution.

    5

    Your employees are amazing! They knew exactly what they needed to do.And did exactly what they were expected to do.And I thanked them from the bottom of my heart.They are outstanding.I would recommend them highly to each and every one.

    5

    American A/C came in and did an excellent job on the Ductwork. They didn’t wait around for a More convenient day for them, but came in on the Fourth of July to remove all of our moldy duct.
    Though we chose to stay in a hotel just to give them the time to be able to do the stuff they needed to do. They were quick and efficient, and we were back in our home the next day. The price was excellent and 1/2 of what the other 2 estimates were.
    Thank you

    5

    ⭐️⭐️⭐️⭐️⭐️
    Truly Exceptional Customer Service!

    I had an absolutely outstanding experience. From start to finish, the staff demonstrated a level of professionalism, friendliness, and attentiveness that’s rare to find these days. They were patient, knowledgeable, and went above and beyond to make sure my needs were met.

    What impressed me most was their genuine care and willingness to help—nothing felt rushed or forced. They took the time to listen, answer questions thoroughly, and ensure I left completely satisfied.

    Service like this deserves to be recognized. Thank you for making my experience seamless and enjoyable. I will definitely be returning and recommending this place to others!

    1

    I called on Dec 23,2022 was told someone would call me back. I waited until Jan 23,2023 to call them back and ask what had happened to my call back, a work order was never made. Technicians was very professional and helpful, main reason I use this company. Service call on April, 2024 schedule and service was excellent.
    Technician very professional and friendly.

    A/c stopped working, still under warranty,
    Tech came by was told motherboard, this was Monday , called them Wednesday ask when it would be fix, said sending sub contractor too make sure it was what was wrong (don't trust their own people).Sub contractor on Island time , was supposed to fix another unit on Friday, it following Monday still not here. I paid more at American a/c for their repair department not to be send to sub contractor and be told basically only choice or wait in heat until they get to you.
    Picture show how it was left , fire hazard

    5

    Excellent service from proficient and courteous technicians. Overall a great experience exceeding my expectations.