Appliance Repair reviews in Houston, Texas

Will definitely use again. I had a problem with my microwave and they got it sorted quickly. Good service at a fair price.

Truly dependable service. Communication was excellent, the quote was fair, and the technician was very respectful. I’ll definitely be recommending them to friends and family.

Highly recommend this company! Their technician showed up on time, was respectful of my home, and fixed my broken range quickly. The whole process—from the quote to payment—was straightforward and fair.

We went with this service due to the 5 Star Reviews. They send out a hired third party service the same day. $323 later we not only had the same same exact dryer problem. Afterwards we smell a gas leak and I went shut off the gas valve to see the service tech tore/damaged the dryer vent hose when he reattached the new dryer vent I just purchased.
The third party contractor did not want to honor the $69.99 service fee applied to the cost of repair at first. After some back and forth with Amana Houston and the contractor. The contractor decided to HONOR his original price that was ALSO written on our invoice agreed. Horrible horrible experience with hired third party service.

We have called Amana Houston to rectify the dryer still not heating. We still have not confirmed a time. We keep hearing they will call you and no one calls. I will update my post once I hear back from Amana Houston to see if we can get a resolution.

The rudest call center. They asked me if I tried fixing it myself and said to keep trying.
They also confirmed they have no idea how much it costs or any ballpark idea on cost for an igniter replacement.
Representative said they just charge you depending on how much they feel is the right price.

They came showed up when they supposed to they called before they came and the charges was exactly what they quoted

Will use again. They’ve fixed two appliances for me now and both times were smooth and professional.

I used them when my gas stove didn’t stop clicking back in January 18, 2023. They sent a repairman out—I found out they basically subcontract the call out. The person who came to my house is DeeAnthony from D & M Appliance Repair. I paid $207.14, which is half of the estimated total or I was told he couldn’t hold my appointment. He came to my house 3 times. Each time late at night and spending 3-4 hours. It was a simple replacement call went out longer because of how poorly skilled the repairman was. I still remained patient with him. Until toward the end. Last time he came to my house, he said he had a long day and work at my place was not going smoothly. He was banging and making frustrating sounds. I finally has to tell him to go home and come back home refreshed. He made me uncomfortable. He also stayed in his car for 15-19mins instead of leaving. He wasn’t doing any computer inputs or making any calls in the car; just staying in the dark in the parked car. My husband finally decided to work out the next schedule with him because of my discomfort. My husband said DeeAnthony stopped responding and we already had a date for our next appointment. So at this point, I have a stove that’s still not working, out in middle of my kitchen and I’m out of $207.14. I will not recommend either companies. This entire process made me feel uncomfortable, unhappy with how unprofessional and unskilled the repairman was.

Exactly what I was hoping for. Punctual, professional, and reasonably priced. It’s nice to work with a company that values both quality and integrity.

Great communication and honest pricing. They kept me informed throughout the process and didn’t try to upsell anything. The technician was respectful and highly competent.

I appreciate how honest and clear they were with pricing. No tricks or vague estimates—just solid, reliable repair work. Will absolutely call them again if needed.

Really impressed with the fast turnaround. Called in the morning, and they had someone out that afternoon. They fixed our noisy washing machine in one visit. Smooth, no-nonsense service.

Saved me money and hassle, repaired my GE Monogram dishwasher quickly and affordably.

Very poor service I request to have my fryer to have the thermostate to be replace from 12 days and I didn't got it repair yet so I cancle my service with them and I lost 2 big events because their poor service

I was so relieved to find this appliance repair service! They fixed my refrigerator quickly and at a reasonable price. Very satisfied with their prompt and professional service!!!!

Friendly and professional. They came on time, explained the problem with my fridge, and had it running the same day.

I was very impressed with the expertise and efficiency of the repairman who fixed my dishwasher. The service was quick, and my appliance is now working perfectly. Thank you!

Great customer service from start to finish. The repairman arrived on time, diagnosed the issue accurately, and fixed our appliance promptly. Very pleased with the results.

Great dispatcher but horrible technicians. They want to collect the service call before even looking at the problems. We sent the first technician home who disrupted our business by using our work area to write up his invoice before even looking at our fryer.
The dispatcher was kind enough to send us a second technician on the next day.
Two technicians show up and once again want to collect before inspecting the issue. This time we said “okay, we’ll pay. Can you start working now?” They said we don’t have the tools and we’ll have to come back tomorrow but you have to pay the service call.
We told the dispatcher and the technician on the phone what was the problems. We got the parts ready. Yet both time, their technicians showed up and want to collect without even start looking at the issue.
This is as if they knew they couldn’t fix the problem and afraid you won’t pay after hey tell you that they aren’t capable of doing so.
I then learned that these are contractors. So, you can’t even be sure these guys are trained much less authorized technicians.
Extremely frustrating experience on both day. Once again, the only one that was professional was the dispatcher. I felt bad that he is catch in the middle. However, we wasted two business days ourselves and now back to square one.
Hope this review help someone out there. Save yourself some time and move on to the next company.

Such a relief! My oven broke right before a big family dinner and they managed to get it working just in time. Great communication too.

Truly a five-star experience. The technician was friendly, fast, and very knowledgeable. They stuck to the price they quoted and didn’t waste any time.