Appliance Repair reviews in Houston, Texas

Logan was professional and quick. He answered all the questions I had and did a clean job. Give him a call!

Logan is awesome and very informative! He came same day as I called and cleaned and replaced my dryer vent. So much lent came out I didn’t even know was in there. 10 out of 10, highly recommend!

Logan did such a great job, very personable, punctual, and at a great price! It takes way less time and cycles to dry my clothes and has saved me money. Highly recommend him if you’re looking for this service!!

Logan did a great job cleaning out our dryer vent. He was on time, promptly got to work and was respectful of our home, cleaning up and making sure no lint was left behind. And the price was affordable. Highly recommend!

Great service and great dryer vent cleaning. Logan is very knowledgeable and meticulous in his work. Our clothes weren’t able to dry for the longest time, so we replaced our dryer with a new one. However, our clothes still wouldn’t dry properly. It turned out that our dryer vent was full of lint and wasn’t functioning at its 100%, which we wouldn’t have known until we reached out to Logan. Fortunately he saved us from another expensive purchase… Thank you FreeFlow! We will definitely reach out again. We highly recommend, and his services are affordable. 😉

Good service 10 /10

10/10 great prices and warranty. They keep their word and they are fast. I got same day delivery. Nice people and great work

Carlos with Appliances Ramirez was extremely friendly and made me a great deal on a washer and dryer set. He even upgraded my washer to one with a larger basin to accommodate larger loads of clothes at no additional cost. If you’re like me, not wanting to bust the budget but looking for top quality pre-owned. appliances, Carlos is the guy to go see.

The technician was very knowledgeable of taking care of the product. It did not take him long to determine the problem. Fixed it in no time and was able to go right to the next customer in a timely manner

Manny went over and above getting my freezer repaired. We have been dealing with this for the past two years. All the parts in the freezer were replaced and yet the freezer would still not maintain a constant temperature. Manny purchase a special tool and discovered the problem was the fan cooling the compressor was not working. He tried replacing the fan only to discover that the new fan was just a few millimeters larger that it should have been. Manny had to reengineer everything to get it to install properly. I have my fingers crossed that I will have nice cold freezer in a few hours time.

I love using Sears instead of my home warranty & I wish I had them as my home warranty but some of my current coverage they don’t offer. Yet for serious appliance issues i call them every time, regardless if it’s going to cost me more out of pocket. I have the peace of mind they’ll do the job correctly & not damage my things in the process

Totally incompetent. Last week broke my cooktop and this week said it isn’t covered. Washing machine has been seen four times and now a hose needs to be ordered

The technician was very thorough and let us know what we needed to do to repair the washing machine.

Raul was very professional and took time to explain what he was checking. He answered all my questions. I recommend Sears Home Service and will have preventative service again in12-18 months.

The agent was Pleasant on the telephone however he came 15 minutes early and I was not home from work yet. He was unable to wait, which I understand. However, he told me to reschedule through my home warranty company. I then called Sears and they said that was incorrect. I also read the notes that, the technician left indicating that I told him I would not be home for one hour. I did not appreciate that because I did not say that to him. Because of this, I have to give a low star value because he was dishonest.

Your technician was awesome. Very knowledgeable about his job and very informative. Loved his work.

Kevin was polite ,direct and knowledgeable with his work! He went right to work didn’t miss a beat .

ABSOLUTELY HORRIBLE COMPANY AND ABSOLUTELY HORRIBLE EXPERIENCE - Tech Donavon looked at my appliance for less than 5 minutes. He only took off the front panel and looked at it, didn't even try to figure out what the issue was. Then, he didn't even put the panels back on, and just left a huge mess behind him. He refused to answer my questions and said he'd issue an inspection report which I PAID FOR BUT NEVER RECEIVED. It took trying over 100 different phone numbers in order to reach a real person with Sears Home Services. After finally reaching a real person, I was promised to receive my report within 24 hours. I have called every single day since and been promised every single day to receive this report and 11 days later STILL NO REPORT. This is not how a professional company should run. SHAMELESS.

Jacked the price up for warranty work. Did not have the compressor to do the job. This was the fifth scheduled visit. Demanded payment for labor prior to doing any work. Worst repair company ever.

Paul is an incredibly experienced senior tech who was able to diagnose and repair our dryer within an hour including getting parts from the warehouse. He’s very amicable and took time to explain what the issue was with my dryer. I would request him anytime! Great job and customer service. He was so convincing that I ended up getting the whole house repair warranty program.