Constraction reviews in Houston, Texas

Wet professional service and worked with me beyond expectations. I have Sundek around my pool and it needed repair, resurfacing and recoating. They provided a quality finished product. I would recommend them. thanks Steve M.

Overall it came out like we wanted. But to get to this point was one of the most frustrating things I have ever had to deal with. I signed the contract on Aug of 2021. Was told we would be on the schedule for December. I thought was excessive but oh well. Some time shortly after I signed the contract my salesman left the company. We got passed around several times. I started calling in November to find out if we were still on schedule. To then find out we weren’t even on the schedule, they still hadn’t produced a sample for us. Long story short we didn’t get our pool decking done until Mid-March of 2022. So I guess if you have 9 months t months to wait these are your guys. They were the most reasonable on price though. Because of how we were handled I’m not sure I could recommend them.

Sundek came highly recommended by two different landscape companies. My project was surfacing my large back patio. My salesperson came out and we discussed the project. My biggest concern was leveling the patio as we had a spot where water gathered. I was assured this would be done. When the project was completed I noticed leveling was not done. The installation crew (the most professional part of this experience) told me they noticed it needed leveling and even went back and contacted the office regarding this. The crew was told it wasn't part of the work order. You would think right there that perhaps my salesperson would reach out to me. Unfortunately, that wasn't the only issue. The joint mastic was poured on a windy day. This caused drifting and unevenness. The installation crew was not happy with the end result and said it would need to be torn out and redone. This also was never done. Instead, apparently they were told to fix it, so they came out with a razor blade and hacked away at the drifted areas. Now it is just a choppy mess and the color is mismatched. My salesperson came out (all he wants at this point is final payment and doesn't seem to care about quality) and painted over one section of the mismatched mastic. He called and asked for payment. I told him he only did one section. He did leave paint and I thought about doing it myself. I thought better and texted him to finish it. He never responded. I'm sure Sundek delivers a quality product. It seems like my salesperson really dropped the ball. I have to add, when I pointed out they forgot to level, the offered to redo it for another $1,200 (it is a very small section). I declined that offer. With two major mishaps it would have been nice for the owner to reach out. Instead, all I get is my salesperson asking for final payment.

3/11/21. I am updating and editing my review because Jonathon with Sundek came out to review the job and made everything right. I appreciate his concern for customer satisfaction and a job done properly. A telltale sign of any company is how they deal with issues, and Sundek came through.

Love my new Sundek! I expanded the size of the patio on a home we recently purchased and while I loved the new size, the mismatched concrete was an eyesore. Steve was great at explaining the options so we could choose the right one for us, then Jordan and Jesus applied the new texture perfectly! It looks so much better! I love being in my backyard now. Thanks guys! And thank you Sundek.

I am DELIGHTED with the work SUNDEK did ou the pool spray deck that had become old and weathered. They power-washed the deck, then primed and refinished it beautifully, replacing the mastic and protecting the surrounding area. The team of workers were friendly and professional. Couldn't be happier.

Sundek cleaned and sealed my driveway and walkway. Excellent sales Rep and crew. On time, great work, and they took weather conditions into account, scheduled the project accordingly, and finished without weather issues. Looks great and we are extremely happy with Sundek.

SUNDEK has lived up to their billing. When we had an issue with our Outdoor Kitchen Patio, they came right out and fixed it just like they said. They didn't hesitate or try to give us any excuses on why they couldn't come out or ask us if it was anything that we did wrong. SUNDEK is a great company that lives up to their word. We all know that things can happen to where things can go wrong after a few weeks or a few months. The point is having a very reputable and reliable company to come to your home and do the job and that company is SUNDEK. SUNDEK don't sell you a DREAM. SUNDEK keeps their WORD on what they tell you. We really appreciate SUNDEK. Thanks

Sundek refurbished our patio and pool deck. They applied SunStone coating in a Versailles pattern. The finished product looks superb and the quality of the work is EXCELLENT.

I absolutely recommend them for performing this type of coating work.

My Rep [Steve Mergler] was great. Explained everything in detail & answered all my questions/concerns. They resurfaced my pool deck. Very professional , covered surface s to protect from overplayed, and cleaned up after the project. Definitely will use SUNDEK for future projects!

Bullion Coatings did a stamped concrete rehab for us on our patio around our pool, and I would say we are as pleased if not more pleased with the outcome than the original decking. We use our outdoor space a lot and the sun and pool water from usage is not kind to the surface. Despite following the recommendations of the company of the initial product to reseal along with recommended frequency the stamped concrete was fading and flaking and looking much older than it was. Jonathan from Bullion Coatings came out to give me my options and answered my questions from that day until I turned over the final payment at completion. They are busy and it took a while to get done, but we feel the time to get on the schedule to ensure the crew was available, weather was agreeable, and all was worth the wait to get it done right.

This company has aggressive and dangerous drivers!!! Zig zagging in traffic, tailgating and simply driving like a maniac!!!! What’s the hurry??????????

Sundek completed the application of their multi-coating process to our 40-year old community pool deck - and we couldn’t be happier. The coating provided a new, very attractive look that our residents will be proud of. Their personnel were professional, collaborative, and knowledgeable - anticipating and planning for possible issues given the deck’s age. We highly recommend this technology and provider for HOA managed pools!

We contracted with Sundek to resurface our pool deck. They were very professional; showed up on time and did a great job. Our pool deck looks like new. The price was much more reasonable than other quotes we received. Would definitely recommend Sundek.

My 2007 Sundeck pool deck and sidewalk had been worn down from years of use, settling, power washing, cleaning, planters, etc. Bullion Coatings removed the old covering, ground and epoxy-repaired several significant cracks, replaced the rubber liner between the deck and the pool coping, applied a new base layer and leveled to remove some old low spots, applied the new Sundeck textured material, finished the decking material surface with leveling tools, and painted it a beautiful bright color, all while protecting my nearby slate patio deck, plants, and lawn. The plant and deck protection included a special wrapping of the area with a large paper material retained by special elastic tape. They also match-painted my drain covers and skimmer covers. The entire process took their crews two days and my pool area and sidewalk are now spectacular. They also provided guidance on how to keep the texture and color fresh for years ahead. Satisfied customer.

They came to resurface my pool deck abut 8 years after the initial application and to change the color and include area under my covered patio. 2 weeks after they were finished, we had a big rain storm that flooded my patio (totally expected with Houston Rain and all), however after the waters receded I noticed that there were 3 areas where water now pooled where it didn't before. Vincent Came out and looked, flooded my deck with water, noticed where it was pooling reviewed the before pictures to show that it didn't used to pool there, and stated if it doesn't dry up after 2 hours it should be addressed, but will contact their manager to review. Jonathan came out, didn't flood the deck, and just stated that they wouldn't do anything, but I could pay more money and they would attempt to refloat to fix the areas. The new coating does look good, I just wish I knew that they would NOT fix issues/areas where they created issues.

Had Sundek of Houston re-surface the pool decking at our residence. They removed the surface, cleaned it, fixed the cracks and re-textured and painted. The crew, Jose, Lenin, Russell, & Carlos did an excellent job. Very good communication and worked very hard

We contracted with Sundek to resurface our patio and pool deck. Sundek was outstanding to work with from start to finish. Michael spent time patiently and professionally collaborating with us on the look we wanted to achieve at the cost we wanted to spend. Once we settled on a design, he suggested an idea to save $ on the overall design and his suggestion not only saved dollars, but actually improved the final result. Alternate samples of our design were worked up so that we could get a good visual before finally agreeing to the design. The project was completed on time and it was done flawlessly with the crew assigned to our project. They lead on the project was clearly a skilled artisan and also very easy to work with. They kept a clean job site day to day and the final clean-up was to our satisfaction. Michael showed up onsite almost daily to check on progress and make sure we were happy and came back again after it was completed to make sure we were satisfied. I would highly recommend this company to anyone.

They do business in an excellent manner, from first evaluation visit, to final check the work visit. All staff professional and as you can possibly be. The workers on my patio were outstanding--worked so hard, pleasant, respectful of property. cleaned up afterwards completely. Kept me informed each day of what was going to happen next. Thank you Gonzalo and Robert---the best! I'm so happy with such a perfect result.

The previous owner tried to repair the old concrete around our pool with paint and it failed, flaking off all over the place. After pressure washing, we found multiple layers of paint and crud and tried to repaint some but it failed. We quoted outrageously priced flagstone or stamped concrete. A vendor wanted to offer an ugly gray rubber coating at a high cost... When it seemed like no one could do what we wanted at a reasonable cost, we found Sundek who came out and did a fantastic job re-coating our knock down acrylic pool deck. It went from looking awful to looking new again. They arrived on time and completed the work in 2 full days with a team of 6 and maintained distancing at all times. They also left everything clean. We were impressed with the service quality and happy to have a beautiful deck again that stays cool on the feet!

The level of professionalism, care with our landscaping and existing structures, and perfect work was amazing. The crew did an outstanding, beautiful, and just-as-requested re-surfacing of our existing Sundek coating. They answered all questions with knowledge and attention to detail. The skills and expertise they displayed show they care about their craft and care about pleasing customers. I highly recommend their company to anyone looking for quality work and a commitment to customer service.

Sundek did a great job of repairing and repainting my patio. The expansion joints between the pool coping, the spa and the decking were also replaced. Jose and his crew did an excellent job and were very meticulous and thorough. I am very happy with the results and would highly recommend Sundek of Houston to repair and / or replace your patio surface.