Constraction reviews in Houston, Texas

4.7 based on 6932 reviews Back to the listing
    5

    I am blown away by the level of service that I’ve received from First Defense Insulation. From the initial phone call, to the in-home assessment, these guys are True professionals. Their knowledge and expertise has helped me drastically increase the energy efficiency of my home. John showed me the many areas of my home that were seriously lacking, and how I can address those issues. They put together a plan that really improved the comfort inside of my home. I could not be happier with their service. The work was clean, and everything went very smoothly with the job. I highly recommend them!

    5

    Hire them! Shad and his team have been the absolute best to consult with on my historic home and I 10/10 recommend working with them. Kind. Respectful. Responsive. Hire this team - you will thank yourself later.

    5

    The team were very responsive during the entire process from estimate to completion of the job today. The job was small in comparison to others I'm sure, but First Defense Insulation came through in a big way, just as if it was a big job. Thanks First Defense Insulation team, job well done!

    5

    These guys are legit. Open and honest communication upfront, even if it is not what you want to hear. It is what you need to hear and they do what they say for a good price. Don't hesitate to engage.

    5

    I have contacted First Defence Insulation after I found them in google. And John was able to make an inspection appointment the very next day. Even though the supposed personal couldn't make it to the appointment, John drove all the way from Houston to Dallas to fulfill his word and make it happen, instead of canceling on me. I appreciatte his respect for Customers and his level of knowledge when it comes to how the airconditioning and heating systems work in making the home comfortable while saving energy costs. During the inspection he crawled in to very tight attics and checked everything that needs sealing. Also he brought different demonstration materials to demo for me how insulation works in the attics. And stayed almost 6 hours just for a free inspection. Unfortunately I had a change of plan and haven't continued his the project. But as far as I can tell from the inspection John is really communicative and professional. And I recommend him and his company for insulation projects and making your home comfortable.

    5

    Can't say enough good things about this business. We are building our own house and had them install blown-in open cell insulation. John and his team were very professional and went to great lengths to explain the entire process and answer all of our questions. We appreciate everything right down to the small details of cleaning after they finished the job. Thanks John!

    5

    Was very spectacle about hiring a company for spray foam on my Brando builds with having bad luck in the past.

    This company is by far the best subcontractor I have ever hired. Their attention to detail was beyond great. They leave the place cleaner than it was before. They will ALWAYS do my insulation on my custom homes.

    5

    Finally a contractor I can trust! I messaged John about issues with other my primary bedroom being warmer than the rest of the house. Luckily he was in the area and came over within hours. While reviewing my cooling issues we talked about my fireplaces. I mentioned I was having issues with my bedroom one and was quoted $10k to repair. After looking at it for a few minutes he diagnosed the problem as my gas logs being oversized. He removed the larger logs and we lit the fireplace. No exhaust fumes! None. Saved me $10k!! The other contractor “misdiagnosed” my issue and was prepared to charge me $10k. How convenient. We’ve all been taken my shady contractors. John is a guy you can trust!!

    5

    John Blackwell and his crew are amazing. Very quick response when he came to my home to give me my estimate, very fair pricing, high quality materials and his crew was very professional, friendly and showed respect to my home. Thank you for a smooth, easy, affordable service.

    5

    WOW! WOW! Such an amazing group of professional, friendly, hardworking, efficient, dedicated crew. This company and their amazing crew installed insulation in crawl space and attic and We are very satisfied customers . Thanks John & John. You guys made my husband and I feel so comfortable and trusting of you and your company. We are satisfied with your amazing service. I RECOMMEND this company for all the services they offer. THE VIBES IS RIGHT!😊😊

    5

    The company did a great job replacing a roof and installing new insulation, and went to great lengths to clean up once the work was completed. It was easy to ask questions and communicate, and everything was explained very well. I would recommend to anyone.

    5

    I contacted multiple service providers in Houston, to request quotes and assessment for spray foam insulation in the crawlspace area of our pier-and-beam home. John Harper at First Defense was the only one to give a thorough assessment of both the crawlspace area, and the rest of the home, viewing the attic, roof, doors, windows, etc. I never experienced an over-sell at all, but just a thorough assessment, and proposal for the best solution. He identified that First Defense's proposal would not necessarily be the lowest bid (true), but I definitely felt the most assured from his proposal. Other groups either retracted their bid (unwilling to enter the crawlspace area), or generated a bid without even seeing the home. In my experience over a couple of weeks' worth of winter temperatures, there is definitely a noticeable improvement in the floor-level temperatures on our ground floor. I've already recommended FD to neighbors and friends – their service was prompt, communication was clear, and the product has seemed to make an impact as desired.

    5

    Great job by First Defense on all the work they did on my insulation project. They also picked a great subcontractor to do some ductwork and install an AC unit in my garage. High quality work product and great communication about the project’s progress throughout. I am a happy customer and would definitely call them again.

    5

    John and his team did an excellent job installing spray foam insulation to the roof of my attic! They were professional, on time and answered all of my questions. I interviewed a couple of companies before deciding to go with First Defense Insulation LLC. I used the word interviewed because for me it wasn’t about a quote and the cost, but more about finding a company that I could trust to do the job! I highly recommend this company.

    5

    We called John about having our new home insulated. He came out, was very professional, answered all of our questions (and I had a lot)
    He sent us a very competitive quote. We called to let him know we were ready for the work to be done and he said they would be there with in 3 days!!! Not weeks like the other quotes we had gotten. The crew showed up right on time! Very professional, and did an amazing job!!! They even cleaned up and swept the house out. I could not have asked for a better experience with a company. I don’t plan on building another house but If I do... John and his crew will be the ones to do it!

    5

    We had our roof replaced by John and his team , and could not be happier. He was on time for all his appointments, very thorough with his initial inspection, and took his time not only showing us the pictures and videos he took but explaining it all. Job was done as agreed to and all dates where met I highly recommend as you will not be disappointing.

    5

    From the first phone call to inquire about foam insulation I felt completely comfortable and confident that this was the company for us. Our custom built 1970’s house was going to bee a challenge because of it’s flat roof. Our project was no challenge for this team. My husband I I were presented with a plan, offered financing, and scheduled our project to be completed in two days. Our family of five and three dogs were given housing for the two days at no additional cost! After the project was complete we came home to a perfectly clean home. We were impressed with the entire process. When I woke up the next morning I could not believe how crisp and clean the air felt. I thought I was imagining it until I asked my husband and teenagers. They also said they slept great and woke up refreshed. I was shocked. I do not only highly recommend this company but insist.

    5

    Experience was great overall with getting insulation in our crawl space. John came out and was able to look at the property, come up with a plan, and sent over the estimate in a timely manner. Wasn’t quite sure what to expect, but he went through in detail of what was needed in the area and recommendations. Once the estimate was approved, we got on the schedule. The day of installation, I got notification that they were coming out and the team was out early and worked quickly on getting ready. Installation of the insulation went well and the team cleaned the area and then cleaned up on their way out. I would use them again if the need arises. Highly recommend.

    5

    From the first communication, John and Shadrick were professional in every way. They attentively listened and looked at our situation and responded with expert recommendations, advising us how to best meet our needs. Their knowledge of insulation, specifically the spray foam business, and knowledge of building science is remarkable. First Defense Insulation is highly recommended for providing excellent work with an honest, professional interchange. I would use this company again without hesitation.

    5

    This company was highly recommended,
    I met John Harper at my store. He was very knowledgeable, thorough and explained the entire process of spray foam insulation, how it helps and how it works. I immediately knew I could trust them for the job, which was a very large/difficult job. These guys did a great job, it took longer than expected,
    they had a few hiccups, but at the end of the day, these guys made it right!!!
    Thank you JP and John Harper, yall are AWESOME!!
    These guys are still contacting me, checking in with me making sure everything is OK. This company is all about making things right and that's exactly what they did!!
    HIGHLY RECOMMEND THIS COMPANY