Electrical reviews in Houston, Texas

4.6 based on 4695 reviews Back to the listing
    5

    I was able to phone for tv mounting and have it completed the next day. In fact, I was phoned within moments of placing my online request for information. Tech was very prompt and polite, explaining each thing being done, and cleaned up after himself.

    5

    Digital Delight is the best at Audio, Visual and Control Solutions for any home or business. Competitive, courteous, professional and knowledgeable. We work with them at every opportunity!

    5

    JJ is a digital wizard! After two trips to the Apple Store with two phones and an iPad, my problem was worse! Enter JJ who answered every question, fixed the problem and educated me regarding my situation. Simply said, he was a lifesaver!

    5

    The technician was extremely knowledgable and sorted my Sonos system out in a couple of hours, I had been messing with it for weeks, I would definitely recommend this company for any internet related issues. They are on my call list for the next time my internet plays up.

    5

    JJ, the owner, installed our receiver & remote for for family room TV. He was very professional & very knowledgeable! I would definitely recommend Digital Delight!!

    5

    Digital Delight has done 3 major projects for me. All the fears you have about contractors don't apply to Digital Delight - they take care of business quickly, accurately and as discussed. Worry free and great results.

    5

    I’ve worked with JJ for years and he never disappoints. His pricing is very fair, and he is extremely professional! I highly recommend he and his company for any of your entertainment or security needs. You won’t be disappointed!

    5

    JJ Did a great job with our project! Very professional and helpful. Made sure the project was done correct, brought great ideas, and even helped us save on cost. Highly recommend!

    5

    Digital Delight has nursed us through all the technology changes that have occurred since we have been their customer - that about 20 years. They keep up to date with the latest and do not overcharge customers for devices you do not need. We highly recommend this company.

    5

    Amazing company and great service!! JJ and his team provide excellent work at a great value. Rarely have any issues with the my system and if I do, they’re always super responsive to help me out.

    5

    Great service! RJ installed our speaker system. He was very friendly and professional. He was so helpful and courteous. I’d recommend Digital Delight to anyone.

    1

    Part 1 of 2...Digital Delight…it should be called Digital Fright. It cost me $500 to learn my lesson. Screwed with no happy ending. With their prices and methods it could have been much worse. I hope to warn others from making the mistake of hiring these very unprofessional people. I moved to Houston and already owned quality home theater and satellite tv equipment. The home I purchased has Nest thermostats, WeMo WiFi light switches and an RTI panel; which I didn’t know how to set up. My girlfriend found Digital Delight was nearby, and we called in JJ Cannon; CEO Digital Delight. He showed up at our home for a walk through “estimate" (he said we got lucky to have him because one of his employees was unavailable) and when I mentioned I did not know how to set up my surround sound he jumped right in and set it up in about 15 minutes. I am not discrediting his skill in this department, but he also was quick to pass my credit card through his square iPad device to the tune of $150 for this service. I paid without question trusting he and his team would be successfully completing the job I was seeking. My first mistake. Even though I had an existing home theater system, satellite receiver and dish, wifi lights and an RTI panel,  he quoted me for new light switches and satellite equipment and provided no resolution of home automation other than he could install the system he uses.  My WeMo WiFi light switches appear to be new. Why would I change to another brand just so he could sell equipment versus providing an option to work with what is already existing in the house.  $2,100 worth of goodies for just light switches and satellite tv equipment. I get the concept of offering an upsell. That’s the nature of business, but if I pay you $150 to tinker with my remote controls to help me set up my surround sound during what I thought was a free estimate visit, I don’t think you can call me unreasonable or tight with my wallet when I expect for a job to be seen to fruition.  He seemed knowledgeable of the home systems and I did not know anyone else and wanted my TV up so hired his company to mount and peak my satellite tv antenna as a start to see if I would use Digital Delight for my other home automation jobs. Mistake number two.
    Fast forward to installation day...
    Two DD techs show up on time and get to work.  Between the two techs I’m not sure if they had ever mounted a dish before. Lots of in and out and chasing their tails. Maybe they were killing time, or just didn’t want to admit they didn’t know what they were doing; who knows. What I can tell you is they were here all day, mounted the satellite (incorrectly, but I didn’t know at the time), and never got a signal. Guess what happened next?? I was given the bill of $350 before they left and had to pay on the spot. Know what else?? Nothing was accomplished, guaranteed, or followed up with. They sure took my money though. Now I’m in $500.  DD had one job. Mount and peak a satellite antenna. Not done. They have a sharp looking website, and phones and iPads that have no technical difficulty processing a credit card payment, but zero accountability. I payed them $500 to blame me for something.
    (see Mandy Garza's review for part 2 of our review)

    5

    Our old 37" TV was dying and we asked JJ what he recommends, and he hooked us up with a 55" Sony TV with a Bose sound bar. Wow ... what a difference!!! He knowledgeablely programmed everything and patiently explained us how to use the remote control. We can highly recommended him and have nothing but high praise.

    5

    JJ helped me figure out my needs. RJ led pre-wire and device implementation. The DirecTV tech initially thought there would be implementation hassles, but RG solved those issues. He took extra steps to improve cosmetic issues relating to power and cable wires to the upstairs TV. The Digital Design team was competent and a pleasure to work with.

    5

    JJ and his crew installed HDTVs, DVRs, Bose sound system and coordinated all of this with the installation of a wireless internet set up. JJ was involved in the selection/recommendations of the components and the design of the system. JJ is up on everything that is state of the art and gave wonderful suggestions that we had not even considered. He was able to integrate our audio/video system with our computer system as well. Because we were doing some major renovations at the time, he worked with our general contractor to make sure that eveything was properly staged to minimize cost and be as efficient as possible. Some of what we did in terms of the building in of the TVs was tricky, but JJ and his team were always up to the challenge. We continue to work with JJ on adding new things (can you say "slingbox"?) and it is great to continue this long term relationship. This is the second house that we have worked on with JJ and we have been very happy with the results both times. We always knew that JJ was about building a business which meant long term relationships (not just a one shot situation) and creating good will for future referrals. We have referred many people to JJ, all of whom have been very happy.

    5

    After my homebuilder tried to sell me on a Control4 system, I did some research and realized it was really not the right system for me. I want technology to be invisible, simple, easy to change, and all easy to control and automate on my phone, and I didn’t see the benefit in a Control4 system now that DIY is sophisticated, abundantly available, and easily customizable. When I met JJ, I could tell he understood exactly what I wanted to achieve. He helped me pick the right products, was able to answer all my questions, and set up a system that works exactly like I wanted it to (TVs, ceiling speakers, wi-fi, security cameras, doorbell, and more). It’s all so seamless, and his team was extremely professional and knowledgeable and took the time to make sure I understood how to control everything. I highly recommend Digital Delight, and will definitely call them again if I ever need any more help.

    5

    Customer service is awesome. The installation crew were very professional and courteous and even helped with setting up my T.V. and asked if I had any questions on how to use it. Definitely recommend this company as they are a local business and take better care of you than geeksquad or any other big time company.

    5

    JJ and the Digital Delight team have been providing media solutions for me and my family for almost 20 years. Any time there is a need to move or upgrade our media equipment, the team is there on time with cost effective solutions that are always on budget. Over the years we've become so reliant on the Digital Delight team that we've personally gotten to know them each personally and can truly attest to their professionalism and expertise. Thank you JJ and the entire Digital Delight team!

    1

    I hired Digital Delight to install an audio system and multiple TVs in my home. The installation was done poorly (poor WiFi reception and Direct TV was not hooked up and other problems). When I asked them to come back out to fix it, they charged me "trip charges" and other hourly fees even though the work should have been done correctly the first time. Then after a year or so, many of the products failed. They simply stopped working. In one case, I could not even power up the sound system at all. When I called to have them take a look at it, they sent a sales person out a week later, but the person just tried to make a new sale. Instead of doing a diagnostic on the product, they tried to sell me on an entire new system. When I followed up about repair of the other system which was touted as the state of the art, they just kept telling me to buy a new system. Digital Delight does not stand by their product or service. Very unprofessional. I would not use them, even though they appear to be nice people. It's all salesmanship.

    Don't let them tell you they are providing you the state of the art system because they will tell you it's outdated a year later when it fails.

    There are plenty of other options out there.

    5

    JJ and crew are professional, courteous, responsive and creative. They return calls promptly, adhere to the schedule set and most importantly figure out creative ways to provide a terrific audio/video system work intuitively. I feel like a valued client, not just a one-time purchaser. Highly recommended.

    5

    For about 20 years, Digital Delight has been my go-to for all digital solutions and installation! Ever since the very beginning, J.J. and his team have provided first-class and prompt personal customer service.

    They have deep up-to-date technological knowledgeable, too, about the latest technology solutions. Even better, he can simplify and explain it all to me (the least technologically savvy person).

    I TRUST J.J. -- he runs his company like he runs his life: with integrity and character. His word and commitment mean everything. I have referred J.J. to many of my friends, and they have hired Digital Delight and have told me they were 100% satisfied.

    Their work is first-class -- no matter how big or small the job, they have never left as much as a speck of dust behind. They respect the house or business they're working-in, and have always cleaned up so well afterwards that I wouldn't even know they were ever there.

    Lastly, they are always responsive when I need them.

    It's been a pleasure doing business with J.J. and his entire team at Digital Delight!