Home Services reviews in Houston, Texas

I used the Apex roach gel 2 years ago for 3 months & got rid of all the German roaches in our home in Florida. Now I bought another bag for my brother & I’m sure it’ll go well for him also. Excellent product!!!

Avoid this company! I ordered a very expensive copper riser misting kit from them for a landscaping project. When the order arrived, it was missing the copper risers. I contacted the company the same day, sent them the requested photos of what came in the box, and it took them 10 days to finally issue replacement risers and then 10 more days to receive the risers, and they arrived just as in the photos attached, in a horribly ill-fitting box with the actual risers sticking out! I'm actually shocked they didn't fall out in transit. What kind of company operates this way? Avoid at all costs.

Replying to company's response: Please. The box was not torn, the risers did not fit in the box, they were too long. Box measured 13x19x20" and the risers were 30" long. This was how it was shipped. Do better.

Great product, the clerk was very informative about what I needed. I will def recommend because of the fast in and out service.

I found your company online. The price was right and the shipping was free. I ordered my condo sized mouse trap and received it within the week. Great service. Constant communication right up to the delivery. Thank you. Rolfe

I ordered a bottle of Patch Pro (a fungicide) online from this company and unfortunately the lid of the chemical bottle was not secure and leaked all over the inside of the package. I felt bad for the postal carriers that had to touch this box. I contacted the company via email the day the package arrived and they did send a response the next day offering me a $15 dollar refund; however, they did not indicate or offer up any assurances that they would work on properly securing their products for future shipments. The product was $45 and half of the bottle was empty upon arrival, so despite the small refund, I can't say that my order is whole. It would be foolish to order product from any company that can only fulfill half of what you order, so I can't say that I will order from Solutions Pest & Lawn again.

Staff was very professional and processed my order with minimal delay. Product shipped the next day!!! Will not hesitate to purchase from this vendor again.

Some of the worst service I have ever experienced in a neighborhood is provided by Texas Pride. They miss pick ups all the time. Tell you they will send a truck to service same day. Truck never shows up. They then tell you that they will submitted a missed pick up and clearly don’t. Trash sits on curb for 4+ days.

Poor customer service. Can go multiple weeks without pickup. Then call center associate will tell you they will get it this week and don't worry about it. Bill is on auto deduct and never missed a payment. Customer service refuses to refund when they go multiple weeks without picking up. They tell me I need a new sticker. They do not take the initiative to mail it. You have to call and then they tell you it could take up to 3 weeks.

I love my guys, from trash to recycling. Always come and take everything and for my family of 5 that can definitely be ALOT. Sorry about every one else’s experience but as for me I 0 negative things to say 🤷🏽‍♀️

Worst trash collectors I’ve experienced. Don’t fully dump the bins, throw bins everywhere and have a sticker on bin system that requires customers to perform regular tasks. Seldom send the stickers and if not up to date on cans, collectors just leave the trash. They have to focus on customers and improve their technology.

We utilize Texas Pride commercial services for a couple years and this is the worst of the all the companies in Houston area. Texas Pride is inconsistent with service. All we ask for is communication, if schedule service is going to be missed - just communicate when we can expect the next pick up. It's pulling teeth. Trash service should be autonomous and require little energy throughout the workday. Every week there are issues. I would not recommend this company to anyone, not even my worst enemy.

Texas Pride is the absolute worst. If ZERO stars was an option ... that's what I would give them.

2024 Review: If Texas Pride's sticker (which barely sticks) falls off of your trash can or if it's not visible, they will NOT pick up your garbage even if you've paid for the entire quarter. When you call Texas Pride, you'll hold for 20 minutes to speak with a customer service rep, but they won't issue a refund even though you already paid for services NOT rendered. They said they're running off of the sticker program (despite everyone's stickers falling off - see photos that we've taken over the past several months). Texas Price - good job on once again taking our money without providing the service we paid for. Texas Price is the absolute worst.

This was the review I left them in 2023: Unreliable. They were a “no show” in our neighborhood on the past two scheduled days although their website and their voicemail says there will be “no disruption of service due to the holiday”. So, the garbage has been sitting out in our neighborhood for two days since you never know when they’ll pick up which looks bad when many of us are having company for the holidays. I’ve tried calling & emailing - no response. Disappointing.

Trash came a day late. We were having hi winds due to cold front & wind blew part of our sticker off. Needless to say they didn’t pick up the trash & when we called the office didn’t help. (Also, the trash here only gets picked up once a week!)

This company picks and chooses what items they want to dispose of, we neatly stacked the trash from our recent move-in.
The crew ravaged through the trash and threw the garbage all over our driveway.
They took a few bags of garbage and left. Mind you, they had left the trash from the previous two scheduled trash pickup days.

If I could give no star I would. My cart is cracked almost in half and they believe that we somehow intentionally broke the cart. Unless they have evidence of their giant trucks causing damage, they will nom replace them yet, they still provide service to people that do not pay. I have been trying to communicate with them for almost 3 months and now that they have responded I was told that's too bad, they need to be notified within 7 days so they can review the camera from the truck. They expect me now to buy a new cart for them to destroy again. Worst service for paying customers.

I started service in September 2020, they came door to door after town and country was sold. They were very friendly and promised to be on time and pick up 2x a week. I'm lucky if they pick once a week, I've even gone a full month without them picking up my trash. Chatting everyday with them promising to send someone back out. Guess what they never show. You call and call no one calls you back, the only way to talk to someone is thru chat on the site. I've been very understanding but I'm done. This is ridiculous, I shouldn't have to beg for them to do the job I pay them to do. I can't even get them to answer the phone to cancel my service.

Terrible service from this company do not hire them for their services. They threw my 3 year old daughter’s jeep toy away and didn’t care less about the matter. After sending videos and evidence that the toy wasn’t anywhere near the trashcan. They’re answer was we can’t do anything about it. What a great Xmas present they gave my daughter. DO NOT HIRE THEM!!!!! TERRIBLE SERVICE..you can clearly see in this picture the toy was behind my truck and no trashcan near by..mind you this is a $340 toy this is UNACCEPTABLE!!!!

I never knew you can hate a company so much. The stickers are the dumbest thing. They are a pain to put on because of the cut across the middle. The stickers were supposed to “save time” but they still throw the garbage cans everywhere.

Coming home on pick-up day is like driving an autocross. New obstacles and challenges await. And apparently, they think we’re all fat because the garbage cans are never by your house, and if they are, they’re in front of the driveway, blocking it.

I like to try and end on a positive note. They haven’t raised prices as fast as other companies have…for now.

Texas Pride "used to" be a reliable trash removal company. We'd have given them 5 stars a year ago as they've served our neighborhood for years. BUT ... big but ... the last 6 months or so has been a disaster with them. No pickups on the days scheduled... sloppy work... missed trash containers... and even taking one of our 2 wheel push carts we filled with branches to make it easy for them!

We are in a small 30 house gated area and pay extra for "back door" pickup as it's known ... but that is all haphazard now as is the pickups. We've had weeks where no pickup at all happened leaving garbage and yard refuse stacked at the curb for 10-12 days.

You'd think the word "pride" would actually mean something -- to at least the owner! If you can't work a 30 yard neighborhood done well, you should be ashamed of your service.

FYI - these few pictures are the stacks of waste after 3 missed pickups several weeks ago!

If I could give a no rating I would. Spoke with their people (around 11am) on their route through my neighborhood today about picking up a very light piece of furniture for disposal. There guy assured me it would be gone today. Here it is minutes to 4pm on a Saturday and it still is here. They took the trash but left what needed to go. Curious as to what excuses will be made for their failure to perform this simple job?

These are the worst ppl ever, they say that they sent out the bill. They want ur money but won't pick up the trash,call CS and ask them to send someone back to get my trash,was told that I have to wait till Saturday. They need a better plan in place for there trash service for residents, I've had to call these ppl to many times.