Home Services reviews in Houston, Texas
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There was a faint burning smell in my laundry room every time the dryer ran and I kept telling myself it was nothing. Weeks went by before I finally admitted that it was not normal. DryerHive came and found the vent was so blocked that the dryer had been running dangerously hot for a long time. The technician was honest with me about how serious it had gotten and I appreciated the honesty even though it was uncomfortable to hear.
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DryerHive has done it and made my vent system feel relieved of the thick cloggin’. Also made me feel relieved of anxiety from the dangers it impose. Super thankful and happy.
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My dryer was acting very weird lately and it smelled a bit like it was burning. I was very nervous to use it because I did not want to have a fire in my home. The team came over and did a dryer vent cleaning for me today. They found a lot of lint and dust inside the pipe that was blocking all the air. Now the smell is totally gone and the air flows out perfectly. I am so happy I did not have to buy a new machine. They were very sweet and did a great job here in Houston.
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We live in a duplex and share a vent stack, and we realized the neighbor’s lint was actually blowing back into our line because the old damper was stuck open. DryerHive came out and cleaned both sides at the same time, which was super convenient. They cleared out the common pipe and installed a backflow damper, so now we aren't trading lint with the neighbors anymore!
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We use commercial liquid fabric softener in the dryer which appears to create a waxy paste when mixed with the dryer lint. Our vent wasn't just dirty, it had a coating of sticky residue on it that your average leaf blower couldn't budge. DryerHive in Houston used a motorized brush system during the dryer vent cleaning process to scrub the pipe walls. It's the only way to get that chemical buildup out so it doesn't stick next week with all the lint.
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We recently had spray foam insulation done in our Houston house. The foam installers accidentally sprayed over the dryer vent pipe in the attic which led to it overheating with nowhere for the heat to escape. DryerHive discovered the hot spot with their thermal imaging during a dryer vent cleaning. They were able to clear it out and help us make a thermal gap so our attic wasn't a fire danger.
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I was tired of waiting all day for my laundry to finish. It took two hours for just one load of towels. After the dryer vent cleaning, everything is done so much faster now. It gives me more time to relax and I am very happy I called them.
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Al and his guys did a great job in re-plastering our pool. We had a lot of rain during the process but it did not affect the quality of work. Very professional and a company that you can rely on with pool service and major repairs.
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We’ve used Sandstone Pool Service for more than 5 years and they have kept our pool in great condition! Marcus is fantastic—he keeps the pool and filter clean and the chemicals balanced.
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I appreciate when companies emphasize the importance of communication, but I recently encountered a situation that highlighted a significant lapse in that area. After having a service performed, I wasn't informed that a screw cap might be stripped. Unfortunately, the pump was left on, which led to my pool dropping 15 inches in water level later that day.
While I had a technician come out three days later to address the issue, I was informed that the company could no longer accommodate my service needs and would need to discontinue my service after just one week. This experience has been quite frustrating, and I feel it’s important to share it with my HOA community so others can be aware.
I believe it’s crucial for companies to take responsibility for their actions and work towards better customer service. I hope they can learn from this situation and improve in the future. -
We have been using Sandstone for roughly a year. They are great and the owner is very personable and easy to get a hold of and chat with.
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Switched to Sandstone for my weekly pool service recently and I’m really glad I did. Albert came out and personally bid my pool, and their work and communication is outstanding. They send a follow up email with all of the work they performed and a photo of the pool when they left. They even pulled all of the debris from Beryl out before I had a chance to get to it myself! I’ll be using them in the fall to remodel and resurface my pool. Great company, highly recommend!
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I’m extremely pleased with the pool cleaning service provided by Mr. Antônio. He was punctual, professional, and very thorough with his work. The pool has never looked better – crystal clear and spotless! His attention to detail and dedication truly stand out. I highly recommend Mr. Antônio to anyone looking for reliable and high-quality pool maintenance. Excellent job!
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Our pool was 12 years old and needed new plaster. We knew there were some leaks that needed identifying and taken care of as well. We received a number of bids for the plaster and felt that Sandstone (Al) gave us the best value for our money. We agreed to move forward and could not be happier.
Al brought in Andy McCoy and team (A+ Leak Detection) to perform a leak test. Very reasonable price and leaks were found. Al gave us a price for taking care of the leaks and redoing stone work around the water fountain. Andy and team went WAY BEYOND to make sure everything looked great and leaks were gone. Take a look at the fountain and pictures.
We upgraded the plaster to Quartzscape (blue) for a richer and deeper blue look. Once the plaster was completed and we were filling up the pool, a storm came through and blew in a lot of leaves and such. Combined with rain, the leaves and mess stained parts of the plaster. We called Al about the stains and he said he would take care of it. Technically, it was not his problem as the plaster was complete. Nevertheless, he sent guys out that literally got into the pool, found every stain, and removed them.
There are things that the homeowner must take care of to ensure the plaster looks great and does not streak. Al made sure upfront that we were aware and what our responsibilities were. (I have heard of other people that did not fill the pool promptly or brush the sides as instructed and were displeased. That is their responsibility and not the pool company.)
The pool looks great and we are very pleased. Al has someone coming out weekly for the first month, included in the price, to get the chemicals and water just right. The pictures show the pool after the first week.
Al did a great job keeping us informed along the way. When we had questions, he called, texted, or stopped by within minutes. Regardless of the issue or concern, he made sure everything turned out great.
Would I do it again with Sandstone and team? Absolutely. Great result, great price, and great customer service along the way! -
Had a pool leak and it was fixed within 2 days + new fire pit rocks and metal screens. Good solid company will use them again on my renovation
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Sandstone pools and Al refinished my pool two years ago and it has held up well. The process went smooth with no issues- they did a great job!
Sandstone has also maintained my pool, cleaning it and servicing it as needed, always punctual and fair.
If you looking for an honest reliable pool company then Sandstone is the right choice. -
We had our pool drained, acid washed and filters cleaned. Theses guys did an amazing job and they are also doing our weekly service. I highly recommend these guys for your pool needs.
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Sand and Stone has been servicing our pool for over a year now. We have been very pleased with the great work that they do to clean and maintain our pool. They are professionals that know the business and deliver quality work. We highly recommend Sand and Stone Pool Service to our friends and family.
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Sandstone Pools provide great customer service and are experts in identifying and resolving pool issues. Since I switched my weekly pool service to them my pool has never looked better! The techs are knowledgeable, friendly, and go out of their way to ensure that the job is done right the first time. The owner Al listens to his customers and does his best to put their needs first. Sandstone not only provides pool maintenance but they can also completely remodel your existing pool and deck to make it your own backyard oasis! I highly recommend their work. My experience has certainly been great since I selected them for my pool service.
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We have been using Sandstone Pool Service for over a year now, efficient and responsive.
Our scheduling was timely as well as the worked performed. -
Sandstone pools over delivered. I was looking for a company that could fix/replaster some filters, clean off calcium and change some pool lights. This actually seemed impossible for a while because everyone I called would do one of the things but not the other. Sandstone was able to do it all so I didn't have to coordinate with different companies to get pieces of the work done. I ended up deciding to have the tiles on my pool changed completely and the calcium cleaned off the rocks. The team did an excellent job that I also decided to have them reseal my patio and pool deck. Everything came out great and it looks like new.