Home Services reviews in Houston, Texas

The experience from beginning to end was great with this company! The booking was smooth and the two ladies showed up on time with their supplies. I appreciate that they begin the furthest from the front door leaving all counters, mirrors, floors, water closets clean and furniture dusted. They also cleaned the exterior of appliances in the kitchen and even inside the microwave which was nice. Lorena and Esmeralda were fantastic!

The two maids did a great job at cleaning everything within two hours (I thought it would take at least 3 hours). However, my reason for giving 3 out of 5 is due to the schedule and time tracking.

My appointment was set at 9AM, but they were 25 minutes late. They completed everything in 2 hours.

After completion, the Office called me back to let me know the recorded time was 2.5 hours. I explained that their recorded time was incorrect. It was eventually corrected. I was pleased that the issue was handled professionally and smoothly.

I'd recommend this company because of the fantastic results; however, to a potential customer I'd suggest writing down the time of arrival and completion for documentation.

To the company, I'd suggest implementing a time tracking device or paper documents that requires both parties to sign prior to starting and after completing the appointment.

I called and was able to schedule within a timely manner. There was an issue with their transportation and had to reschedule, which was not a problem. They came within the time frame that they informed me. My place is clean. Communication was easy. You can either call and talk or text them. I would use them again.

The cleaning itself was what I expected and prices were comparable to other local services; however, the scheduling experience and communication about appointments was among the worst I have encountered. I set up routine cleaning which was booked on Friday evening at 9pm. I left 3 messages/texts to reschedule the cleaning for a time that was more suitable (mother of 2 small children) and no one got back to me. They never showed up and I have still not received any follow up phone call. I will not be using or recommending this service to anyone. For a one time cleaning with a groupon it may be worth the money but be prepared if they show up late or not at all.

Update: The booking process has improved. I like that I don't have to call to schedule, everything can get done online. I have used them about three or four times since the initial review. The service is still good and I am always satisfied with my cleanings.

I purchased a groupon for four man hours of cleaning. The two ladies they sent did an amazing job on my house. This was the best cleaning I have had and I have tried alot of cleaners.

The booking process isn't the best. I did the online form and never heard back. I had to call to schedule.

The Super Maids have been cleaning my home for over 2 years now and we have always been happy with their services. Glenda , the owner, always makes sure the cleaners do quality work. They came highly recommended by my mother in law and we now highly recommend them to anyone looking to get a maid service for their home.

I will never use this company again! I have used cleaning services for years and know exactly what my home needs for a deep clean. They told me one thing and then scheduled something else. They cut my 3 hour deep cleaning time to 2 hours and added another maid. I requested 3 hours with 2 maids. My problem with this is that I knew that my home would not get the proper deep cleaning in 2 hours. 2 hours is a standard cleaning!!! They did not notify me in advance and then tried to argue with me when I complained. I found out once I made it home for my appointment!!! NO ADVANCED NOTICE ABOUT ANY CHANGES!!! On top of that they charged me the same price and my home was NOT deep cleaned!! I could go on and on about all that was not cleaned because the poor ladies had to rush to make that 2 hour window. I WILL NEVER USE THEM AGAIN! My home is not cleaned and I truly regret paying them. It is not the cleaners fault. They really tried!! Now I will have to hire another company or do it myself to truly get a deep clean because many things were left undone. Plus it didn’t smell clean. I’ve used them a few times before, but now never again!!! So disappointed!!

they quote you a price, but when they come, they will double the price.

This company did phenomenal job

Great Service, I highly recommend these guys!

Tank you guys you did a great job cleaning my carpet and im very happy with the service great company

Very happy with the work ! They was on time, Did a professional Job, and fairly price. thank you I will use them again

i loved the service and the technicians were very efficient. Also it's not like i have a problem with prices but the price was good and reasonable so that was just a plus to the whole experience.

Very unprofessional people. Made an appointment and gave me time but on the day of schedule nobody appeared at my door so I had to call them and all they had to tell me was that they never had me on schedule. And as a courtesy they even couldnt sent one out at last minute.

I'm extremely satisfied with the job you did in my house. You were very helpful and professional. My carpet looks like a new one.
Thank you!

Gabriel and Chip were great, they were at my location the same day. I had pet urine on the back seat of my car, which they dealt with expeditiously.

Thank you for the good service, Speed Steam Cleaning. I am very thankful for the job you did at my home. I will definitely use you again and I am going to recommend on you.

I agree with the other fellow reviewer. This company uses fraudulent business practices to get business. They ride the coat tails of other successful carpet cleaners and try to represent themselves to be that company to get in the door.

Speed steam cleaning have a very good customer service and I was very satisfied with the job they did in home.
I recommend this company to every one that is looking to have there air ducts cleaned.

Eddi and Gabriel from Speed steam cleaning came to my house to clean my carpet. they were both professional in doing their jobs and I will recommend them to other.

Called them for a cleaning, about 10 minutes after examination they told me I needed it de-clogged. He said it would be $229 which I agreed to. And keep in mind, when I called my mom to make sure $229 would be ok, they were standing right next to me.

After the service, they walked inside and told me it would be $357, and that the de-clog was a service ADDED onto the cleaning. I called their main office and the lady said "I'm sorry, there's nothing we can do". They ripped us off and did it proudly. They never apologized for the miscommunication (I could hardly understand them anyways), nor did they offer any sort of compensation for their shitty business practices. Do yourself a favor and go somewhere else.