Home Services reviews in Houston, Texas

Mr. Asi Basaho and Jessyl were very professional and thorough. I was reluctant to call someone I did not know from a website but I needed 24 hour service. Much to my surprise, these two gentlemen exceeded my expectations. The black and white mold is gone and my dryer now works better than it did when I first purchased it. I would recommend Mr. Basaho to any of my friends.

Yours truly,
Jennifer Keller, MBA, BSN, RN

FRAUD ALERT!!! This company operates under dozens of alias names including Houston Air Duct Cleaners. Using any of them will ruin your day leaving you scammed. 5 Star ratings are almost always absolutely bogus; in some cases posted by the owners themselves. These people use fraudulent business practices, and it will catch up. Do yourself a favor and stay far away.
Recently we asked got a referral for a dryer duct cleaner on our neighborhood website but unfortunately we were referred to Speed Steam Cleaning. When we called, they quoted us a $75 cleaning fee, but after they arrived at our house and started cleaning, my wife called me at work to let me know the technician ran into a “stone blockage” in the duct and needed to use a “steam chemical” mix to remove the stone to complete the job. This additional labor would cost $350, which they did not mention was in addition to the $75 they previously quoted. They told her the alternative would be having someone come in and cut out the pipe from the wall to get rid of the clog, thereby costing us even more. Although suspicious, she called me to make sure that it was alright to proceed. I too was suspicious but reluctantly told her to proceed to avoid possibly having another company come out to do the same job. I decided to quickly look up some reviews and after 10-15 minutes called my wife to tell them to stop but they already "finished" with their “steam” treatment. The final bill was $425.
So I did a little research into the matter. I looked on the Better Business Bureau’s website (F Rating) and some more online reviews (all of which are very negative; Yelp, YP, Angies List, and others). It became quite clear very quickly that I was not the first person they had run this SCAM on before. I spoke with an ASHI certified home inspector as well as NADCA (National Association of Air Duct Cleaners) certified businesses and even called the NADCA office. As I suspected, none has ever heard of this process. One said “absolutely no liquids ever” and that they were “scamming us.” The NADCA certified businesses I spoke to agreed that you would not want to put any moisture into the dryer duct as it could make the problem worse as the lint would likely stick to it.
I then called Speed Steam the after the service was performed. Stacey picked up the phone and I asked to speak with the Manager or owner. Stacey claimed to be the Manager. I asked if she knew of this process and what was in the steam/ chemical mix. She said she did not know what was in it, but assured me that it was not unsafe. I’m not sure how she knows that it is unsafe if she does not know what is in it. I told her about my research and that no one appears to have heard of this, let alone perform it. I told her that even if this process was legitimate, an additional $350 for 10-15 minutes of work was a little absurd. I said they needed to make things right by refunding some of my money. She said she would look into it and call me the next day. I was doubtful she would call me based on the experiences of others. When they failed to call me the next day I called them back only to have "Tina," answer the phone. Tina sounded quite similar to Stacy and told me that Stacey would be in around 11:00 the next day. When I called the following day, the call went straight to voicemail. I called at least 3-4 times the same day, and went to voicemail every time. It appears that after only 2 days of seeking resolution they are screening my number and won't pick up. I filed my own complaint with the BBB and after they were unable to contact Speed Steam, they closed the complaint as unresolved.

After finding that my dog urinated all over my couch, first of all I put him outside, and second of all, I called speed steam cleaning. They gave me a really affordable price for the cleaning so I hired them and they were able to extract the urine and few other stains I had and the smell is gone.

Be careful of this company. I called them to clean my house & dryer ducts. They cleaned the dry vent, but did nothing to clean the house vents. They were to disinfectant the duct, upon camera inspection a day later the ducts had lots of duct. These guys are con artist. Don't use them. If you feel you must use them, ask for a copy of the contract they use and read it very carefully.

I will say it again: "These guys are con artist. Don't use them. If you feel you must use them, ask for a copy of the contract they use and read it very carefully", before you do business with them.

Good service, thank you very much for coming on such short notice, I appreciate it. Thanks a lot. So cool, so happy with everything, called you guys to cleaned my carpet & Water restoration service. you are always going to call you guys, the best of all, my truly respects for everything yall have done for me, Thumb up!

Gabriel did an excellent job. Him and his crew were very knowledgeable and the seemed to be honest and upfront. After they finished servicing my unit and cleaning the vents, the air smelled much more pure.

I was very dissatisfied, before having service done I called and asked would furniture need to be moved before the carpet cleaner got to my place of residence or would the cleaners move the furniture due to me being pregnant and the response was that the cleaners would move it. I also asked for pricing which was $69.99 for a basic cleaning and by the time the cleaners left my total was 194.79 for a one bed room apt which is ridiculous because I still have stains in my floor and he only did half of the bedroom. I wouldn't recommend this company to anyone. Very overpriced for unsatisfying work that could be done by yourself.

Thank you Speed steam Cleaning!
You did a really good job in a very affordable price for my 2 A/C units and the carpet at my son's apt.
I had a very good experience and I really recommend to chose for services.
Thanks again.

Recently I helped a friend move to Houston, and upon arrival the rental home we entered was a disaster! The carpets were filthy (seems someone didn't clean up after their dog) and the odor was horrible. Also, there was mold and mildew which immediately caused us to put a pause on moving his stuff in. We found Speed Steam Cleaning, and they came out and really did an amazing job. The crew that came out was friendly, and really helped us get everything in order in record time so that we could finally get all of his stuff moved in. The air ducts in the rental home were a mess too, and Speed Steam Cleaning took care of that as well and the price was very reasonable all things considered. We would recommend them to anyone! EXCELLENT! Thank you Speed Steam Cleaning!

I am very happy with Speed Steam Cleaning. They were professional, on time and left 4 bedrooms in my house sparkling. Carpets looks like brand new. Thanks for the good service. Will highly recommend Speed Steam Cleaning....

Professional team since costumer service to technician. They come to my home on time and did a great job with my carpet. Even give me advice and options about how maintain in good shape my carpet. I really recommend this company to my family and friends. Thanks Speed

I've recently noticed more allergic reactions (itchy eyes, congestion) when A/C or heat is running. I could also see that my ducts, especially the duct to my bedroom were very dirty and they probably have never been cleaned since 1975, when built.

Two technicians came on time and used their vacuum hose with a rotating brush into each of my 5 ducts. The truck had the vacuum, so they just brought in the hose. It worked very, very well. I wasn't optimistic going in but I was surprised and happy at the results. It wasn't that expensive too. Another company had a $600 minimum. I paid $90 + tax for my small apartment. A big difference.

There were two technicians, one from Israel. Both of them were excellent and I was very comfortable with them in my home. Would recommend them highly!! Really good!

Some of the best people to work with, communication & videos all throughout the final clean. 100/10!!

I recently had the pleasure of working with Vanessa and her team, and I cannot recommend them highly enough! From the moment they arrived, their professionalism and attention to detail were evident.

Dinora came and did a walk a through and gave me her honest opinion along with a fair price.
They took their time to meticulously clean areas that often get overlooked, such as in tight spaces. It was refreshing to see a team that genuinely cares about the quality of their work.

What impressed me most was their careful approach—nothing was damaged, and all my belongings were treated with respect. They used high-quality cleaning products that left my home not just looking immaculate but also smelling fresh and inviting.

The crew was also friendly and approachable, always willing to answer my questions and address any specific concerns I had. Their hard work transformed my space into a sparkling oasis, and I truly felt the difference.

Overall, my experience with Vanessa and her team was exceptional. If you're looking for a deep cleaning service that is thorough, professional, and attentive to detail, look no further than Vanessa's crew! I'm already planning to have them back for regular deep cleanings.

Dinora and Vanessa did an incredible job on our post‑construction and whole‑house deep clean. Fair pricing, great service, and they left our home spotless. Truly above and beyond. We’ll definitely be using them again.

I had the biggest smile on my face when I came home to my newly deep cleaned house. Vanessa and her team did great work and they were so professional and friendly. The surfaces are shiny, dust is gone, light fixtures and screens have been wiped down, there’s no more dog hair on my floors or dog drool spots on the couch! Absolutely wonderful work, and I highly recommend!

Dinora and her team truly go above and beyond. The level of care and attention they put into cleaning our home was exceptional, you can tell they take real pride in their work. Throughout the day, Dinora kept me updated while I was out running errands, which I deeply appreciated.What meant the most to me was how thoughtful and intentional they were, especially knowing I have a crawling baby. They took extra care to use safe, clean products and made sure every little space my daughter might reach was spotless. It’s hard to find a team you can fully trust in your home, but Dinora and her team exceeded every expectation. If you’re looking for a cleaning service that is thorough, reliable, and genuinely cares, this is your sign!

I had great expectations come do a deep clean! They definitely exceeded my expectations. No detail was missed! I’ve tried every other cleaning company in Houston I think. They don’t last more than a few cleanings, because I’m extremely particular. I’m so happy I found Great Expectations! They are incredible!

The ladies completed a post construction deep clean for us and every nook and cranny was cleaned spotless. Everyone was professional and pleasant and would recommend them in a heartbeat.

I have used this service for bimonthly service and terminal cleaning. Very satisfied, especially with the routine cleaning. They are conscientious and reliable.

their work was amazing. Will definitely use it again