Home Services reviews in Houston, Texas

Lanson and his team transformed our backyard from a typical yard into a resort style fantasy outdoor space. Day to day we interfaced with Maria, who is excellent, responsive and bright. They took us from the design to completion with the utmost care and diligence. They always made us feel that our job was top priority and that they were invested in it's success. Our design originated as a simple fireplace with patio. Then we decided we wanted to add a pool with specific dimensions etc. They accommodated and built for us a beautiful fireplace, pool, synthetic lawn (which we love) And Pareterre herb garden. Life is too short to not have an outdoor space you can enjoy. We are so happy we went with Lanson's team and we enjoy our outdoor space everyday.

Do not waste your time or money with this firm. The designs look good in one dimension on paper but don't work in reality. They don't have the staff or ability to execute their designs and the company is disorganized. Paid a premium for high end work and got nothing but headaches, delays and things that didn't work for the front or back yard. It is a cluster experience that will make you want to pull your hair out. Check out Hogue Landscape Service. Hired them after LBJ and they have been amazing. Also used F&G in the past; they do really good work but very, very expensive and Hogue's work is every bit as good.

After a little more than a year of paying for premium service, we have received anything but. From plants that were planted when we originally re-landscaped our yard that died and never replaced (despite being under warranty) to asking for someone just to come out and address our concerns for months and being put off at every turn such that it still hasn’t happened, the company seems to not have enough employees to handle their commitments. Weekly crew is good at doing the regular maintenance but customer service and responsiveness is sorely lacking to say the least.

Both Lanson and Nasi worked very hard to bring the vision that my husband and I had for our yard to life. Even though we have a small space, they took great care to listen to our thoughts and come back with wonderful suggestions and even more great ideas! They were very responsive and kept us up-to-date on any orders, delays, etc. And all of the workmen were very professional. I highly recommend Lanson B. Jones & Co. for your landscaping project.

We worked with Lanson B. Jones Company to plan and implement a soft, flowing garden that was child and family friendly throughout our yard in Friendswood. They listened to our ideas and were wonderful to work with. They incorporated our playhouse and trampoline into the plans. Rachel was an excellent project manager, responding quickly our issues during implementation. Great experience.

We hired Lanson to develop a European-style garden for our yard in Houston. We were specifically interested in something that would provide a pleasant environment during the winter months as this would be the main time we would be in Houston. Lanson took great care to listen to our needs and then met with us several times during the developmental stage. He was also good at suggesting and showing us examples of design elements that we would not have thought of on our own. When it came time to implement the design Lanson’s entire team was extremely professional to the point of perfection. The end result was exactly what we had envisioned and we could not be more pleased. We now use his maintenance team (led by Christian) to aid us in the continued growth and development of our small scale European garden. We highly recommend Lanson for anyone who desires to work with someone who has a passion for what they do as it will result in a unique, beautiful and well thought out landscape plan for their home.

There are numerous "landscape architects" in Houston who have access to extensive plant materials and the knowledge of what grows best and how to plant and care for it. However, in my experience, Lanson Jones brings something more to the field. He has the "eye." He clearly has a feel for asymmetry which may bring out the best in your landscape when planting two ornamental trees beside each other instead of spaced. He instinctively recognizes, for example, that the chairs at a round table in the yard look best when placed canted and that a small garden area should follow the contours of a curving cement bench. In contrast, many so described "landscape architects" are knowledgeable master gardeners. Lanson Jones is a true landscape architect.
Nancy Wells

I would not recommend this company.
Despite promises of high quality work, the outcome is unsatisfactory. Poor execution, no or very slow response from front office and project manager, unresolved issues, no accountability, and missed deadlines. Please save your money and look to other companies for your landscape design and service needs.

Love this store! They have always been able to answer any questions I've had and are so helpful; just a super resource!

Always helpful. Informative. Takes the time to explain what you need and what you do not need. My go to place for the last 3+ years. I come all the way from far just to get my stuff from here. Highly recommend with no reservations whatsoever.

They had everything a Gardner ever needs .

My go to shop! Every time I go I always find what I’m looking for in stock and they have a great selection… not to mention the customer service. Herbert is always helpful and knowledgeable and willing to help even if it’s not his department. I’d def recommend this place to fellow plant lovers!

I was driving by and saw the store on Bissonnet and decided to walk in. Rude staff. I couldn't get any help. I walked to the register and asked for help and they pretend I was not there. I finally got 1 out of the 5 employees there to help. He was rude and wasn't much help at all. He hurried back to hang out with the register girls instead of try to help me choose the better product. They have plenty of good product available. If only they had at least 1 person there that can help no matter who it is. There are plenty of stores that sell the same products with very helpful staff (Plants for all Seasons) for example. Don't waste your time here unless you don't mind getting treat as if your not welcome.

I would love get my Gaia products here, so please consider stocking them. Otherwise there are some great options you won't find else where. Good customer service and prices.

One of my favorite places for gardening supplies and advice. The title is not that appealing and the storefront isn't fantastic but these guys have some really great stuff for the yard and garden. I bought 14 tomatoes plants and a dozen peppers all the peppers were different varieties. They have all sorts of additives for the garden, seeds of all sorts and great advice. I've bent using that store for 20 years and hope to be back for another 20.

I visited this place for first time yesterday. They have an amazing combination of all you need to grow a healthy garden, in one place. Employees are so knowledgeable and helpful. Definitely will be my place to shop for gardening from now on.

I drive from north Houston time to time to purchase my vegetable garden soil, manure and fertilizer supplies. It is an hour drive each way. The price of the products are reasonable and many items are organic. Whenever, I was at the shop, there was an Asian looking lady at the counter who refused to smile assisted me. I wonder why people at the shop can be so unfriendly or even feel disturbed when I have valid questions in products selection or need help?

However, my recent trip to the store was amazing because of "Twin" (friendly young lady) went out of her way to make me feel important and "Joe" (patient and strong young man) who helped with my garden manure and compost selections for my vegetable garden and carried and loaded into my car. Wonderful service and their service made my trip worth it.

Was in store on Saturday and cashier (sorry didn’t get her name) was outstanding! Very helpful! Always a great visit here but also nice when staff is cheerful and helpful and she was both.

Better quality, selection, service, and prices than a box store for yard and garden supplies! I'm coming here for my stuff from now on

Very good prices and excellent customer service. I was impressed at all of the young folks working and eager to serve all of the customers. I also heard the employees giving great advice for successful planting. It was worth the 42 miles l drove to come here after a recommendation.

Great store for garden supplies. Great customer service and they employee lots of youths from the community. If rather spend my money here vs home Depot. Plus they have lots of stuff not available at big box stores.