HVAC reviews in Houston, Texas
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Choosing Enerfficient for my mini split installation was the best decision I’ve made in a while. The location for the install was a little tricky, but they figured out a perfect plan to get it done. They were responsive, on time, explained everything to my understanding and completed the work in a professional timely manner. Everything was tidy when they were done. The professionalism and quality was amazing. Thank you Antonio, Tony, and crew. I’ve been enjoying the system for a week now and it is exactly what I needed.
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Comfort mates provided an excellent service by diagnosing the issues of our house’s HVAC system, explaining us the possible solutions and trade offs, and most importantly, executing the work on time and high quality. Highly recommended.
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We were having some issues with our air conditioning system, so we called a couple of companies to check what was going on and get some quotes. Both of them told us that the damage was severe, that our unit was leaking refrigerant, and that we needed to replace the whole system as soon as possible.
We decided to get a third opinion and called Comfort Mates—and we’re so glad we did! From the very beginning, they impressed us with their professionalism and honesty. Their quote was about $2,000 lower than the others, and they took the time to clearly explain the actual condition of our units. They showed us that it wasn’t urgent to replace them, only to make a few adjustments so the system could keep working just fine.
We really want to highlight how respectful, clear, and honest the Comfort Mates team was. They never pressured us to replace anything unnecessarily. Instead, they focused on improving what we already had and explained all our options. They also offered great prices in case we decide to replace the equipment in the future.
We ended up hiring Comfort Mates because they earned our trust and helped us truly understand how our air conditioning system works and what the real issue was.
We 100% recommend Comfort Mates for their honesty, fair prices, and excellent work quality. The service is handled directly by the owners and their technicians, who take the time to explain everything in a simple way so you know exactly what’s being done and what you’re paying for.
🌟🌟🌟🌟🌟 Five stars for Comfort Mates! -
Great service got me a quote immediately,proffesional and helpful . I got a new furnace installed same day done in 3 hrs the guys took every step to protect my floors and cleaned up after themselves i definitely reccommend!
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Antonio does really good work and is very knowledgeable. He assisted me in choosing a new ac unit within my budget without also cheapening out on quality.
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We’ve been loyal customers of Polar Air Corp for the past four years, and their service continues to exceed our expectations every time. Earlier this week, they replaced the evaporator coil on one of our AC units, and the entire experience was seamless from start to finish.
Their team is consistently professional, knowledgeable, and efficient. They take the time to explain what needs to be done and ensure everything is completed correctly the first time. It’s clear they genuinely care about the quality of their work and their customers’ comfort.
What sets Polar Air Corp apart is their reliability and trustworthiness. Over the years, they’ve serviced both our AC and furnace, and we’ve never once been disappointed. In fact, we won’t let anyone else handle our HVAC needs.
If you’re looking for dependable, high-quality service, Polar Air Corp is the company to call. We highly recommend them. -
Oscar was very friendly and professional. Five star.
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Very responsive company that provides a very thorough and detailed review of HVAC system.
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Juan did an awesome job and was fast and very affective, will for sure use again
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Very impressed. Erik was excellent. He went above and beyond to resolve my situation.
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"AWESOME COMPANY! Polar air office staff was very knowledgeable, and was able to answer all my questions. They were very friendly, and it was refreshing to hear such a polite voice over the phone. Thank you Polar air i will defiantly be come Back.!"
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Highly recommend! Exceptional service, outstanding customer service!
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They wanted to charge me almost $500 to change my thermostat, which was the only issue going on with my air conditioner. I said no of course, but ended up losing the $100 inspection fee. Never trusting this company with my business again.
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I called them to come take a look at my mother in law ac system not cooling. Oscar did fantastic work. I spoke to a person named Robbie, he followed up with me multiple times about her appointment. Great company
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Our AC went out during the worst possible time - in the middle of August with our first newborn. I called Polar Air and they made a trip out the same day. Marvin, our technician, was very courteous and knowledgeable. The broken part had to be ordered and it was repaired the next day. We had a great experience!
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Ben (the owner) is smart, knowledgeable, and does excellent work. But his best quality is that he is honest.
When we had air conditioning trouble we got estimates from several companies. One of them that advertises on the radio constantly about how honest they were told us we would have to replace our entire system and it would cost between $10K - $12K. Another company wanted $4K.
But Ben was able to easily diagnose and fix our leak without us having to spend thousands of dollars that we didn't have.
Smart, honest, knowledgeable, and reliable. If you have trouble with your unit, this is the man to call. -
Get what you pay for! Polar Air Services are the best I have ever seen. I trust them implicitly. If they say I need this work done - that work gets done! They take very good care of me and my family.
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My mother has used Polar Air many times in the last several years and has been very happy with them so we began using them as well recently for our 10 year old AC unit. They're honest, reliable, and extremely responsive. Our tech, Oscar, is very knowledgeable, extremely nice and professional. I highly recommend this company.
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Been a long time customer. They have kept me properly Hot and Cold throughout the years. I am posting because they recently took care of a good friend of mine in a dire situation...and when a company takes care of others, the same way they take of you, it speaks volumes to their integrity. So I can highly recommend them for your A/C and Heating needs...and I now have solid proof to back up my 100% confidence in them...if you're too hot or too cold...Polar Air is your solution!!!
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Their technician put their foot through my ceiling. They failed inspection twice. They recommended disabling code required safety features. Following building code appears to be a "surprise" to them. My AC continues to fail to cool, twice, after their inspections. To be fair, they did correct the issues they caused, mostly, which gets them a 2 star. However, My AC unit is less than 2 years old and continues to fail. My friends say they don't have anyone to recommend for HVAC, they only have a list of those to avoid. I have a similar list, and this company is now on it.
EDIT: the disabling of code required safety features was defeating the switch that prevents operation of the unit with the cover removed, not the secondary inline float switch. The switch was defeated shortly after the initial installation. The ziptie used on the switch was noted on the invoice. The ziptie has since been removed and the alignment corrected by a different company. -
Mine is more a 4.5 than a 5.0, but still a very positive review.
I had to replace both my HVAC systems. Their price range is very reasonable, still they use top quality equipment. I browsed several contractors before picking Polar Air and ended up with them because they were offering me the best price without dropping equipment quality.
They performed the job in a day and half (also very reasonable for the mole of job required). The minus half a point is for the following: technicians were not exactly careful while working inside the house (ended up with a wall messed up, sticky rubber on the floor and a broken door handler). To be fully honest though, I asked if they could fix it and indeed they thoroughly cleaned the floor, bit less thoroughly took care of the wall (will need bit of work on my end, but all manageable), and they are now willing to provide me with a tech that will fix the door handler.
If you decide to do business with them, ask for Robert! He's responsive and willing to help.