HVAC reviews in Houston, Texas

4.7 based on 15126 reviews Back to the listing
    5

    They arrived on time and efficiently tore out our old ducts and installed new ones. Ron did a great job of keeping me informed what was happening and explaining why it was necessary. We are very happy with the job done.

    5

    Punbar is run by a seasoned corporate professional. It shows in every aspect of their work. Professionalism of communication, solid engineering planning, on site staff are technically competent and helpful, responsiveness to queries. Excellent company. Highly recommend.

    5

    Gustavo was our tech assigned, very professional, on time, extremely fair both he and the owner Ronald. They have earned our trust and continued patronage. Thank you so much for being a beacon of hospitality service merchants to us all.

    5

    Leo was great at doing his job. Love that he gave a recommendation before starting any work unlike other companies. I look forward to continue working with Punbar. Awaiting for the report so I can make my ac unit more energy efficient and save on my electric bill.

    5

    Excellent service. Leo our service tech was very knowledgeable and polite. He examined our HVAC system very thoroughly, explained various filter / vent / duct options and things to watch. We will institute his recommendations moving forward and plan to use Punbar as our regular HVAC service
    Rick Cannon

    5

    Ronald and his team are excellent. I have used many different A/C companies over the years and Punbar Air is truly the best. Ronald spent a great deal of time explaining my options, answering my questions and in the end exceeded my expectations. Best customer service in the industry. And by far, most knowledgeable also.

    5

    After the initial Comfort Evaluation confirmed that my AC system was not working properly (validated through data and graphics) and that the original design of the ducting caused condensation and water dripping issues (that I knew due water stains on the ceiling and oxide marks on the equipment), they found a solution that adjusted to my budget and after a loooong day of work, they installed new ducting, added a new return, new vents and solved all the problems of the system. I felt the change the very first night, and then again it was validated through data.

    The team was always very respectful, professional, answered all my questions and cleaned everything after they were done. They asked me permission to work until late in the afternoon to have everything done in one day (they arrived at 7.45 am!) which we appreciated very much and allowed them to do it. I really recommend them. Is not easy to find a service provider that can validate their work from an engineering point of view, which Punbar excelled at!. Hands down the best AC Solution company around.

    5

    Showed up on time, performed the work as asked and explained everything that was being done. Prices matched what was stated online, no “surprises”. Will continue using them in the future, never had a bad experience yet. Gustavo was the tech sent today, great work. Experienced and knowledgeable, really appreciated his time.

    5

    Excellent work. Friendly and professional staff. Timely house visit and repair scheduling. They take the time to explain options and have fairly transparent pricing. Gustavo ran my project well. He's a star. I'd give a bonus 6th star if that was an option.

    5

    I recommend this company 100%, they replaced the condenser and evaporator coil and now the A/C system is working perfectly. They did an awesome job. The whole process was pretty smooth, they explained everything really well and I got a good price. I like their professionalism, responsibility and how it was solved the issue in a proper timely manner. if you are looking for a truly expert in A/C, Punbar Air is the answer!

    5

    Maria was friendly and answered all my questions that I had. Gustavo Chirinos was the technician that came out and serviced my HVAC unit, I wanted to have my unit cleaned and also had issues with a leaking drain pain. Gustavo gave me the list of prices and services to choose from and gave me his opinion on what would best and within my budget. He was professional and had excellent communication, after the job was done he cleaned up and showed me the work he had done.

    5

    I have problems with one of my AC units for many years. Went through 3 ACs in 27 years. Gustavo was able to diagnose what the problem was and provided me with different service plans. He arrived super on time at each appointment. Gustavo was very patient and courteous. The whole team was professional and efficient. I had ductwork redesigned and replaced. I felt terribly bad that they worked in the attic for many hours under this heat. My AC now runs like a champ. I never know that AC could be so quiet when running. The air flow improved so much that I am really enjoying the results of the service! Thank you so much! Mr. Gustavo and your team !!

    5

    José came out on a Saturday to diagnose and fix out a/c issue. He was on time, very professional and was very informative about the options and issue we were having. I used the company for my salon location as well and they did a wonderful job at that time as well. I definitely recommend their services and will refer everyone that is in need of their service.

    5

    Did great work repairing a water drain issue with the drip pan under the air handler. Gustavo C. was very knowledgeable and explained in detail what the issue was and the repairs involved. Much appreciated. Business was very good with communicating with me. I recommend them......

    5

    My visit with Ronald Amaya was very informative, I learned a lot about my system and how it should work. Ronald spent several hours evaluating my existing system and provided recommendations to improve the efficiency and overall performance of my system. After the evaluation he was able to provide me with several cost options that he felt would resolve my concerns. He was not interested in just installing a new system like the one I have, he took the time to truly analyze my situation and suggest improvements. I will have several other contractors come give me bids before I make my decision but they will have to be able to provide the same type of technical information he did to even get a chance at having my business.
    This was a great experience and I highly recommend PUNBAR evaluate your system before you make a decision to purchase a new system.

    5

    Jose and his team from Punbar did a fabulous job on our unit replacement. They were fast, thorough and efficient -- followed up by several hours of measurements to make sure the installation was performing as expected. Anyone hiring them should be assured that they know exactly what they are doing and that they have the customer's needs in mind. Comfort has returned to our home!

    5

    The technician did a wonderful job. He was punctual, courteous, well informed, and efficient. He was able to identify the problem with our air conditioning system and repair it immediately. He also was very thorough in evaluating the entire system. I was very impressed with the service, and we will definitely be using them in the future.

    5

    Punbar's HVAC maintenance service was systematic and thorough with a 15-page report provided of the system condition complete with detailed measurements. Recommendations were given to improve the attic environment and ventilation considering the low-rise roof and limited attic space. Their service was perfectly professional and more than satisfactory. Punbar had earlier redesigned and reinstalled the entire system in 2019 following ten years of system failures, recurring mold, and inadequate solutions from other vendors.

    5

    As usual, Punbar Air did a great job. Their techniciansare all very professional and they consistently show multiple options at various price points to help you make a decision moving forward with any repairs or replacement. Gustavo especially did a great job making sure I was comfortable with everything. I highly recommend them!

    5

    I've been using Punbar for a few years and their service have been consistently good and reliable.
    They are always quick to reply and give you an appointment when you call and the technicians are good.
    They are also careful and considered to make sure they keep "the mess" under control while they are working and leave everything clean before they leave.
    Jose Garcías was in charge of the service this time. He was kind, professional, respectful and friendly.

    5

    Nos atendió muy bien, nos ha dado mucha información, nos explicó todo. Dio la información que esperábamos tener para tomar la decisión de irnos con esta compañía. El trabajo ha sido excelente