HVAC reviews in Houston, Texas

Leo did an amazing job! He went above and beyond to help us with our issue. He checked everything thoroughly and showed us pictures every step of the way to make sure we were informed. He was so nice and helpful. 10/10 recommend

Leo is great. He is polite and communicates our HVAC issues well. He was able to work with us and get our AC back up and running! Thanks Leo!

Thanks for coming out and giving us a full diagnostic. Jorge was great and knowledgeable! While we had to confer with other companies due to a claim issue, we would have definitely gone with them for the work based on their professionalism.

Leo did an awesome job! He was very polite, informative, and our AC was fixed in no time!

Leo checked our system thoroughly, went over the suggested services and costs with us and overall did a great job.

We've been using Texas Pride for our HVAC work for several years in both our house and our rental property. They've been prompt, have communicated well, have been very professional and clean. We have never been disappointed with the work. It's always been excellent quality. The technicians themselves are polite and well-trained in both their social skills as well as their technological skills.

Leo came to fix my Air conditioning this morning. He showed up early and got everything up and running quick.

Leo provided excellent service with the heating inspection and tune-up. He also provided information on potential upgrades and repairs.

Great service and very professional employees! My air-conditioning was completely out and they diagnosed the problem quickly. Ordered the parts and fixed it the next day.

Just had to comment on how spectacular these guys are. I’ve been experiencing an issue with my 2nd floor AC unit (and thermostat) randomly cutting off. It’s an ecobee so I have no clue what to do with it since the screen is completely black. In addition to getting on the phone with ecobee technical assistance, I hired two different companies to come and fix the problem before finally calling HousePro.

Ron from HousePro was quick, punctual, and incredibly professional. He wore shoe protectors throughout the house and even cleaned up the repair site 🧹. I’m impressed by how quickly he diagnosed the problem.

Ron had me fixed up and cooling and even stayed to make sure nothing else went wrong. He communicated the problem in a way that I could easily understand but without mansplaining! I felt acknowledged and respected. I’m so glad I called HousePro, these guys are my go-to for any Air Conditioning related problems.

Also, now I understand all the other positive reviews, I’m so ecstatic about their professionalism that I’m excited to share how good these guys are 👍🏼. Btw, this is not an incentivized review!

Leo was great! Arrived on time communicated well and explained all the issues and what are options were. He gave us many different options as far as affordability goes! Would recommend !

Outstanding Service from Start to Finish!

From the initial scheduling to the completion of the service, the experience was seamless and professional. I want to especially commend Leonardo Castillo, the technician, for his exceptional service. He was punctual, polite, and highly professional throughout the visit.

Leonardo was incredibly thorough in diagnosing the issue and took the time to clearly explain both the problem and the necessary repairs. His ability to communicate technical details in an understandable way was impressive and very much appreciated. He was not only informative but also made sure I felt confident in the work being done.

I highly recommend Leonardo and the entire team for anyone in need of reliable and top-notch service!

We contacted our home warranty company and they contracted a different provider and I called back to specifically ask for House Pro based upon the level of service received few months prior regarding a different unit and issue. I was originally scheduled for a later time slot but received a call expressing tech can actually come earlier which was great considering the master bedroom and family areas were not cooling properly and quite warm and I have been using box fans to circulate air to keep cool. Mr. Gomez arrived quickly and immediately began to diagnose the issue inspecting inside the attic and the exterior units and was able to diagnose and repair the problem and did it with a smile on his face! He validated my prior observations and went into greater detail with explaining how and why the system was reacting in the manner it was. It’s been roughly 90 minutes since his departure and you can feel the difference in cooling as my house continues to cool to the set temp. I would definitely recommend House Pro to anyone seeking exceptional service in the Houston metro area.

Edited Review: They were contracted by First American Home Warranty on my behalf to fix my AC when the ouside fan would not come on. On the first visit my issue was diagnosed as a loose connection on the temperature sensor and system appeared to be up and running when technician left although he said it would not be as efficient without cleaning the coils which I declined as it was more than I had already paid another company back in April to do, at a lower cost, than the technician was quoting me for him to do. Unfortunately within 1 hour my system failed again and upon calling the office I was able to schedule a return visit that afternoon for which I paid for the coils to be cleaned - an out of pocket expense to me - as that was what they were diagnosing as to why my system continued to fail. When the technician came back and cleaned the coils he discovered that the fan was actually bad and there was a leak in my freon system that needed to be addressed. Just as I suspected, the coil cleaning was not why my system failed in the first place. I updated this review based on the company actually reaching out to me to discuss my concerns and their attention to customer satisfaction that is a rarity for companies to do these days. Murray was proactive in reaching out regarding issues I experienced and I do believe they will stand behind their commitment to provide the best services possible.

Roger with House Pro was very professional and helpful. He very detailed in his explanation of my problems with my units. He it up and running in no time. Thank you House Pro.

Do not recommend at all. I called a month ago to try to cancel my silver membership, I was told I needed to send an email. I sent an email requesting to cancel and was never responded to and still charged. I then called again saying what had just happened and was told the manager was the only one that could cancel my membership and he would call me back. I have now called every day for the last week and a half being told the same thing and still no one has reached out to me to cancel my membership. I was also told when I got the silver membership that I could cancel at any time.

Jorge came to my home in a speedy manner and he was very professional. He diagnosed my air conditioner and was very efficient and timely. I would definitely recommend their services.

Leo was awesome. He did a great job servicing our heating furnace , thank you so much!

My A/C was installed 3 yrs ago. All of sudden it stopped working. Called House Pro & they came out within a couple of hours to service my unit. Come to find it out, my unit had a clogged drain & full drain pan. Jose came out to service my A/C. He did a great job fixing the issue. Also, Ron worked with me on the price. We now have cool air again! Thanks House Pro!

Mr Jose Flores was very knowledgeable of the problem with my AC Unit. With his expertise he was able to repair the problem. He was kind and very professional and will recommend him to others.
House Pro Tech are very honest and kind.

Thank You
James Roberts

Kevin Lopez, the technician, is very polite and well mannered and knows AC work well.
My AC unit was not cooling, was low in freon R410a which American home warranty insurance will cover the cost.

However, according to Kevin, his company required him to have several other works done on my system before he could add freon to it.
The prerequisite works, according to him was:
- adding a drain line for condensate pan, unclogging condensate drain line. He quoted over $500 which I thought it was toooo excessive and told him that I will do it myself. I had it done for $17 material with the help of a friend and it took us 40 minutes.
Kevin came back the next day, after I'd finish the drain work,
and said that his company also requires that compressor housing be cleaned before he can put freon. He quoted $305 to do that cleaning. I complained why he didn't tell me that in his first visit so that I could get that work done, also?
I didn't want to delay the completion of work any longer and having deal with the Houston heat so reluctantly I paid the $305 to get it over with.

Overall, I was not happy with House Pro company. I thought every witch way they were looking for imperfections within the system and for excuses so they can charge the customer and make more money.