HVAC reviews in Houston, Texas

Jaylon is amazing. He gave sympathy and understanding to my frustration, explained the process in full detail, and went above and beyond to find out if my A/C unit has coverage. His support truly made a difference during a stressful time. I'm really grateful for his help!

Update 2025- again I was put with this company since April - Aug I have not had ac in my home but one week. It’s dangerous heat and this company’s manager will not even have the decency to call me with any updates. They like to put the blame on the home warranty but if this company cares about customers as humans they would at least let me know what is happening. The techs are working the best they can but the management here does not care about you
They hide behind the phones but can’t bother to let you know what is going on

Summer 2023 post- I would NOT recommend this company to anyone.
So disappointed.
I work with people that need recommendations all the time and I will be sure to tell them to stay away from Phil’s ac company and esp from American home shield.

My air went out. Rep came out Friday and got it working breaker was tripped. By Fri evening it went out again. Team came out Monday, breaker was good. Motor and capacitor changed out. House nice and cool. Thermostat at desired temp. Thank you it does Phil good in my house!!!

Horrible service. 3 months $2100 later my air is still not working... i have Had 3 technicians out claiming it's all fixed. Well in 10 years I have Also never has an electric bill over $350 in Texas and for the last 3 months it's been $600 plus because of their faulty repair. Trying to get someone of quality and to complete the job LOOK FURTHER!!!! Called ARS $99 they came out and diagnosed the issue initial repaired items down incorrectly so now I have to pay another company to repair their "REPAIR"

Ok i really don’t like to leave bad reviews.. but this people are so wrong. They came out to check my AC because it was not cooling enough for me .. so they told me the coil is leaking and so .. anyway the next day the unit started not cool at all and temp was around 81 .. am a person who like to check and see what did they look at in my attic..
i go up there and had taken out lots of the tape that is sealing the cold air in the coil box . So actually my attic was cooler than my house 😡 just so they can up sale me stuff.. such a fraud

Phil's Good AC & Heating is the best HVAC company! I have used their services for years. Recently, my system started giving me consistent issues and I needed to have my unit replaced. They we helpful throughout the process with helping me get my service request set up, equipment ordered and installed. They are professional, courteous and extremely helpful. They are the only AC service I will use. Highly recommend them for anyone in need.

They are polite and friendly but they are not thorough nor seem to be experienced enough. Guys came to my house several times to fix the AC and basically told me electrical stuff is complex! Had another company come in and they were able to identify the issue.

if you get them thru warranty — tell ur warranty company to change contractor … unless u want the issue to stay

This was my first time using Phil's Good A/C & Heating and they did not disappoint. My upstairs AC unit was no longer cooling and with temperatures rising, we needed to get it fixed quickly. They were extremely professional and thorough. They explained the issue, ordered the part and were back in just a couple of days to complete the repair. Not only did they fix the issue I called about, but they fixed a pre-existing issue with my AC. There were certain rooms in my house that never properly cooled, but after Phil's Good A/C repairmen came, not only was my upstairs nice and cool, but the other parts of my house that struggled to stay comfortable in the summer months were also nice and cool. I will definitely be using them in the future, should the need arise.

AC companies are hit and miss. BUT Joseph HIT it out of the park for you guys yesterday.

We had a horrible experience with Brown AC through our home warranty. It took them 3 weeks and 1.5 hours of work for them to tell us we needed a new unit that was less than 10 years old. We asked for a 2nd opinion and they sent us Phil's Good AC and our technician Joseph was there the same day. He diagnosed the problem and was able to fix it after about 2 hours or hard work. THANK YOU!!! I will always request your services in the future.

Phil, do whatever you have to do to keep Joseph on your payroll. He is a rock star.

My AC went down. I had the tech come out from Phil's AC and diagnosis was animal touching the control board. Gecko remain below the board look alike it has been there over 1 year. Today, I had 2nd AC company came out and they gave totally diff diagnosis for my AC unit.

I contracted Phil’s A/C through my home warranty company. The technician specialist, Lance, was great! He was thorough and transparent. He made sure my heat was working correctly and answered all of my questions. I would definitely recommend this company for A/C and Heating!

We just moved here and were having ac issues. Lance was awesome explained the issues and fixed everything and briefed us at the end of service. Would recommend him again he understood our frustration cause we just got the house and the hvac is fairly new and he explained mitigation steps to prevent future issues.

Last Sunday 27th of July. My AC home is not working properly.
Like morning feels cold until 4pm my house feels deeper hot. I have AHS warranty and they contract with Phil’s Good AC/ Heating. They send black technician; forgot his name. He came on time and needs diagnosis but he destroyed my AC unit, your technician came on Wednesday 30th of July. Diagnose my AC from the Attic, and the Condenser outside. The thermostat is a device that controls the temperature, I wonder why the technician changed the Nest thermostat to an old school thermostat. It doesn't make sense to me.
First of all. He came outside and changed the capacitor wrong size, no power in that capacitor, cut the wire of ac condenser. He told me that the AC condenser is not working anymore. On the Attic, he swapped the wire of ac unit, took the hose cover made sure that if I turn on the AC, the air will blow on the attic, not inside my house. I hold the heat from the day the technician came to check and diagnose. Anyway, I called my friend who is working in this industry. I told the story of what happened to my AC problem. He saw the wires were cut, wrong capacitor, swap wires on attic, and more

Recently had our seasonal furnace check up and maintenance done. Great work as always!! Lance is our regular technician and he is absolutely AMAZING!! Always does such a great job and explains everything so we know our system is working properly. He also comes to do our hvac seasonal check up and maintenance. This past July our AC coil crapped out and we had Phil's Good AC replace it. They did a great job and got us up and running ASAP!! We recommend this company for sure!!

Very professional and great at explaining everything

Couldn't ask for better service from start to finish and in-between.
Would highly recommend.

Excellent job and excellent service. Showed up on time, was courteous and professional. Highly recommended.

Great service. Professional and punctual. Patient with all my questions and did an excellent job explaining what the problem was and ways to prevent it.

Highly recommend 3rd Cost HVAC! From the beginning to the end, the experience surpassed my expectations! Great communication, which was pleasant & informative. Everyone carried themselves in a professional manner. They showed courtesy & respect to my home, my pets, & me. They even had to install an attic access to remove my “dinosaur “ system. The new system is quiet & works beautifully with the Nest thermostat. Once installed & turned on, it cooled down the house almost immediately. It’s only been a day, but I expect the system to perform in a top notch manner this upcoming Texas summer! I’ll send an update once summer ends. Victor, John, & Miguel rock.

Replace an AC capacitor for $385 including a diagnostic charge of $125. But after the diagnosis, the technician went ahead and replaced the capacitor without letting me know the price. A pair of capacitors on Amazon sold only $18 at the time of service. This was the first time I tried calling someone to do it instead of replacing by myself. There are other AC repair people out there, better than this one.

We needed a new unit and furnace. The team was professional , quick and efficient. They came out to give an estimate on a Thursday evening and everything was fully installed by Saturday afternoon. Reasonable pricing with great quality work. Highly recommend for any HVAC needs or maintenance.