Landscaping reviews in Houston, Texas

Extremely disappointing experience. When I first signed up, I was told there would be no auto-renewals, yet they still tried to sneak in charges without my consent. On top of that, the service itself is terrible, the crew applies chemicals to only half the lawn and leaves the rest untouched. It’s careless, dishonest, and a complete waste of money. I would strongly recommend avoiding this company.

Tried to get someone out to give me an estimate. They just wanted to know if there was something different from last year. I don't remember anyone coming out and going over my yard with me. Anyway they didn't seem like they really wanted to come out so I'll manage it myself. I don't recommend them.

They have great customer service and are in the process of trying to clear up my lawn. Michael Davis guaranteed the lawn would be perfect in a couple of months. Too early to tell but they are working at it.

Lawns looking green and thick. Technicians answer questions. Convenient tracking of expected service time.

Horrible experience - if their promise is to give you a green beautiful yard, please dont fall for it - see the photos on how they have managed my lawn for last 3 years.

i have been trying to work with them to resolve this since 1 week. They claim they have serviced my yard on 4/11 - and below is the photos that i have taken on 4/28 for providing them on proof on the pathetic state at which they do lawn care.

Bruce the specialist who handles my services is very professional and helpful everytime. I definitely see a change on my lawn and tree care. I am more than pleased.

Truegreen serviced my lawn for the very first time on may 20th and on the first application , they "burnt" my entire lawn, may not be recoverable. To add insult to injury, I spent my entire Friday on hold trying to get someone on the phone. hold time 3-4 hours. Are you kidding? Non- the- less, I canceled and they still come to the house for scheduled services, 3 times. I asked the technician did he see that I canceled, and his comment was, " it is going to take 30-60 days to show up in the system." This used to be a good company, very poorly ran right now. I signed up with a local company that answers the phone on the first ring every time I called. One last comment, when I was stuck in the call center endless robot call loop, I hit "2" to sign up for new service, guess what, they pickup up immediately. I asked the nice man on the phone to help me with my issue and he said he couldn't, he transferred me to support and boom - 3 hour hold. DO NOT USE TRUGREEN - HORRIBLE service. nice people. horrible company.

I Cancelled service after having them service our last two homes. Never had an issue until the last two weeks and the lack of communication after experiencing our first issue led us to cancel. Local and corporate customer service have major communication gaps.

They are quick to take your money, but fail to deliver on what they sell you on. Don’t expect anyone to address your concerns same day if you have one. They come by when you’re not home, can’t tell whether the treatment is done, and then have zero urgency to help you when you have questions. These people solely want your money and could care less about taking care of their customers.

Bought a fully paid multiple service contract. The app said 2 services remaining. On the second to last service they charged me $319. They will say they called you but the call only says they are coming to service your yard. They do not say there will be a charge. Worst part, 3 services from months of September to October my yard only got worse. More weeds. More fungus. No improvement.

Received good info from him

Great prices and great work. What more is there to say.

Mike Ball is quick to find the issue and make the repair.

Very friendly and work was superb. I would recommend their services to anyone.

mike and his crew did a great job on ,y backyard. very pleased

They came out on time and fixed my outdoor lighting system quickly and professionally.

I'm very happy with what Mike and his crews did for my new yard installation.

Great experience. They were super quick to help us out on very short notice with some irrigation wires that were accidently snipped and we were very happy with pricing. Thanks again !

Had a great experience getting new landscaping & irrigation in backyard with this company. Salesperson Kelly & the crews were really good. Very satisfied customer.

Mike Ball always strives for excellence. He makes it a point to ensure that when he walks away, the client will be satisfied for years to come.

Mike Ball irrigation is fast, professional, affordable, and they do not do what's easy, but they do what's right. They always go above and beyond to make sure that the customer is satisfied.