Plumbing reviews in Houston, Texas

we just moved into our new townhome in houston and after only a week, our old water heater started leaking. our home warranty company wasn't much help, so we decided to call a local plumber. dwayne and james showed up the same day we called, which was a huge relief. both were friendly, knew what they were doing, and explained everything clearly. they got right to the root of the problem and didn't try to sell us anything extra. we felt really taken care of by dwayne and james. we would definitely recommend this plumbing service to anyone in houston needing honest and reliable help!

Our water heater stopped working, so we called a local plumber in Houston because they are always quick to respond and thorough with their plumbing work. The plumber, James, spent a couple of hours working on our gas water heater, carefully checking everything to find the problem. He figured out what was wrong, but didn’t have the exact gas control part needed in his truck at the time. Even though he couldn’t fix it right then, he did everything he could and was very professional. We were pleasantly surprised that there was no charge for the visit. This team is always my go-to for any plumbing issues!

I had a great experience with this plumbing service. Before the appointment, they sent me a text to let me know they were on their way, which was very helpful. The plumber, Dwayne, made sure to lay down plastic to protect my stairs and carpets while he worked, which I really appreciated. Dwayne replaced two of our water heaters and took care of a few other small plumbing fixes around the house. He made our pipes look much neater and more secure than before, and everything just feels more solid. Even my kids noticed how much better everything works now! The whole process was quick and efficient, and the house was left clean after the work was done. I’m very happy with the results and would definitely recommend this plumbing company to anyone looking for reliable help, especially here in Texas where it gets pretty hot and water systems are important.

We recently had a couple of issues with our toilets at our home in Houston and called Thomas & Sons Plumbing & Water Heaters for help. James was our technician and he was very professional and polite. He reached out to let us know exactly when he’d arrive, which was great. After looking at one of the toilets, James explained that it only needed a simple nut tightened, so he fixed it right away—honesty like that is hard to find and we really appreciated it. The other toilet needed a new rebuild kit and had a small leak, but James took care of it, tested everything, and made sure it was working perfectly. A little while later, we noticed water coming out of the tank, so we got in touch again. James came back that same evening and didn’t leave until he found the problem and fixed it for good. It’s clear he’s dedicated to doing quality work and making sure his customers are happy. A while back, we also had a gas leak and needed urgent plumbing help. Even though we called late in the day, we got a text back and were scheduled for service the next day. The team was super responsive and kept us updated the whole time. Brody and Dwayne were very professional and worked hard, staying late to make sure the gas leak was completely fixed and our home was safe. They even handled scheduling the city inspection and made sure everything was taken care of with the gas company. We’ll definitely keep calling them for any plumbing needs. The technicians are friendly, honest, and really know their stuff. We highly recommend their services to anyone in Houston looking for trustworthy plumbers!

I had a great experience with Thomas & Sons Plumbing & Water Heaters when I needed help with my hot water issue. After another company didn’t show up, I gave them a call and they had someone out to my house in about an hour. Brody arrived and really listened to my concerns about what might be wrong. He checked everything, explained the situation clearly, and helped me understand that replacing the hot water heater was the best option for the long run. The whole process, from figuring out the problem to installing the new water heater, was quick and smooth. I’ll definitely be calling them again for any plumbing needs. They’ve earned my trust as a customer.

I called around for a few quotes to get my septic tank pumped, but the prices from other plumbing companies were way too high. When I reached out to this plumber, their prices were much more fair and straightforward. The person who answered the phone was really friendly and took the time to answer all my questions. They even managed to fit me in for a same-day appointment. When Brody arrived to do the job, he was just as pleasant and helpful as everyone I’d spoken to. He explained everything he found with my system and took care of a few extra things without charging me more. In fact, I even got a discount at the end. The service and price were so much better than what I found elsewhere. I’m definitely going to call them again for any plumbing needs and would recommend them to anyone looking for honest and reliable plumbers here in Texas.

We first called Thomas & Sons Plumbing & Water Heaters because all of our drains were backed up and needed an urgent clean out. After seeing their truck in our neighborhood, which advertises 24-hour service, I left a message. Brody called me back right away and came over that same evening with his helper. After working for a bit, he managed to get our main line unclogged and running smoothly again. Brody was very friendly and clearly knows his plumbing. He even gave me some helpful advice about other plumbing issues around the house, including tips on where to get the right parts. Now I don’t have to worry about any plumbing problems when I head to work in the morning. We are truly grateful for the fast and professional service!

james and brody really knew what they were doing and did a fantastic job for us. we were so relieved to finally have our plumbing issue fixed. james handled most of the work the first day, and he was great, then brody came the next day to lend a hand. they were both patient and took the time to make sure our sewer line was cleared and everything was flowing right again. these plumbers are professional and know their way around pipes and drains. really great work from start to finish. if you need help with plumbing or clogged pipes, i definitely recommend calling them.

i can't say enough good things about james. we lost our water at home, and he really went the extra mile to get things flowing again fast. we had a pipe burst while we were away, and when family stopped by and found the mess, they called a different plumber first. that plumber wanted to run a new water line all the way from the meter to the house, which would have cost a lot and meant digging up our whole yard—messing with our sprinkler and lighting too. james from thomas & sons plumbing & water heaters came out, quickly figured out the real issue, and suggested a fix that was both less expensive and much less disruptive. even though it was late in the day, he made sure we had water before heading out. this was more than just great plumbing—it was one of the best service experiences i’ve ever had. if you’re searching for a plumber, you really can’t do better. they are professional, explain everything clearly, and get the job done right for a fair price.

We had a great experience with this plumbing company and will definitely call them again for any future plumbing needs. We reached out to them on a Saturday because we discovered a gas leak at home—turns out, I accidentally caused it myself while trying to fix a small nick in the gas line. The plumber, Brody, was very understanding and professional. He couldn't come right away, but he talked with me about the problem in detail, which made me feel confident that he knew what he was doing and would offer fair pricing. Brody arrived exactly when he promised and repaired the gas line quickly and properly. His calm and professional attitude really helped us feel at ease, especially since we were worried about the leak. Even though he had a busy schedule, he also took the extra time to help us clear a drain that needed attention, which we really appreciated. In the Texas heat, it's important to have a reliable plumber you can trust, and we're happy to recommend this company to anyone looking for honest, skilled plumbing work.

we've relied on these plumbers in houston for a long time, and they always do a great job. recently, after some heavy rain, my daughter's sump pump stopped working early on a saturday, and water started to fill the basement. i called their emergency number and got a quick response. dwayne, the plumber, changed his saturday plans to come out within the hour and replaced the old sump pump right away. i'm really happy with their fast and friendly service, and would definitely recommend them to anyone needing plumbing help.

Our water heater stopped working late at night here in Houston, and with a little one at home, we needed help fast. I called a couple of plumbing emergency lines and left voicemails, not expecting to hear back so quickly. But Brody, the plumber, returned my call within five minutes and was on his way to our place right away, even though it was late. He kept me updated the whole time and was very professional. Brody made it clear it was no trouble for him to be there and got right to work. He managed to get the water heater running again using parts he had on hand, so we had hot water by the time he left. Brody also promised to come back once the right part arrived for a permanent fix, and he followed through a couple of days later. Really impressed with the service, clear communication, and reliability. I’ll definitely call them again for any plumbing issues.

i’ve called out a local plumbing crew in Houston a couple of times recently—once to put in a new water heater and water softener, and again to move some water and drain pipes for a big master bathroom remodel. every time, they’ve been easy to work with and really professional. brody especially did a great job keeping me updated, which i really appreciate since other folks around here don’t always communicate well. when there was a complicated issue, dwayne (the owner) actually came by to take a look and explain everything. i’m totally happy with the work and now these are my go-to plumbers for anything i need done. big thanks to james and the rest of the team, too!

i needed my old propane water heater swapped out at my house in houston, so i called around for quotes. one company wanted to charge me over $1700 and sent out a young guy with tattoos and an ipad, which just didn't feel right. then i got in touch with a local plumber who quoted me $150 for the install. i went to lowes myself and picked up a whirlpool lp water heater for $550. james and his helper arrived just a couple hours later. they were friendly, worked efficiently, and made sure everything was installed correctly. they did need a few extra plumbing parts, so the installation ended up being $188. all together, my total cost was $738—way less than what the first company wanted. james really lives up to the promise of professional service and fair prices. if you need a plumber in houston, i definitely recommend giving him a call.

We called Thomas & Sons Plumbing & Water Heaters for a leak under the kitchen sink. brody showed up quickly and was super friendly and professional. we needed a new faucet and realized there would be an empty spot left over, but he surprised us by adding a soap dispenser at no extra cost, which was really thoughtful. we missed our first appointment because we overslept, but as soon as we called, brody turned around and came right back without any issue. the faucet installation was fast and the price was very fair. very happy to have a reliable plumber now!

We had our master bathroom completely remodeled and chose Thomas & Sons Plumbing & Water Heaters for the job. Dwayne and Brody handled the shower and bathtub installation, set up all the plumbing fixtures, and even took care of the tile work, including the flooring. They were easy to work with, always focused on the details, and made sure everything was done right. Dwayne kept us updated during each step, making sure we were happy with the progress and results. We had to coordinate with another company for the quartz tub counter, and after that, they came back to finish tiling around the tub. We are really happy with how everything turned out! The attention to detail and patience throughout the process made it a great experience.

I found this plumbing company through an online referral site, and they reached out to me before I even had a chance to call. The person I spoke with on the phone was friendly and listened carefully to my plumbing issue. They arranged for someone to come out the same day, which was really convenient. Brody, the plumber who visited my home in Houston, quickly figured out what was wrong, explained the fix in simple terms, and gave me options. He even wore shoe covers to keep my floors clean, which I appreciated. The pricing for the job seems reasonable considering the work needed, even though it isn’t cheap. Some parts need to be ordered so the repair can't be finished right away, but that’s understandable. Luckily, it’s not an urgent problem. Overall, I’m impressed with how professional and reliable this plumbing team is.

I've called on this plumbing team in Houston a couple of times now—once to have a new water heater installed and another time for some pipe and fixture maintenance. Each time, their plumber arrived right on schedule, was very professional, and made sure to explain everything they were doing in clear, simple terms. Big thanks to Dwayne and James for their great service! I’ll definitely keep using this company for any future plumbing needs. Most recently, I needed help with another repair, and the quality of work was just as excellent as before. Highly recommend these plumbers for anyone in Houston looking for reliable and friendly service.

A while back, I tried to fix a leaking shower knob in my older home here in Houston, but I ended up stuck for days trying to remove the stripped bolts myself. After getting nowhere with my DIY attempt, I called in the professionals. Dwayne from the plumbing team showed up quickly and had my new shower knobs installed in no time at all. On top of that, he noticed my bathroom sink had old, rusted, and poorly sized p-trap pipes that were leaking under the sink. He went ahead and replaced all the under-sink piping, which saved me from more water problems down the line. Recently, I had a different plumbing emergency with clogged toilets, tubs, and sink drains throughout my house. After another company told me what was going on, I contacted these plumbers again. Just like before, they came right out and cleared up all my blocked lines, getting everything flowing smoothly and preventing any more water backups in my home. Dwayne and the whole crew are honest, hardworking, and always upfront about what the problem is and how much it’ll cost. They take the time to explain everything in detail, listen to my concerns, and treat my home with respect. They made sure I was happy with all the work before they left. I really appreciate how reliable and trustworthy these plumbers are. Every time I’ve needed help, they’ve delivered great results. I highly recommend them to anyone in Houston who needs a plumber or is having any plumbing issues. Great job!

I live out of town and needed a reliable plumber for several leaks at my property. After researching online, I found a great plumbing company and met with James to discuss all the plumbing problems. James made me feel confident about hiring his team to handle the repairs while I was away. They showed up right on schedule, finished the work efficiently, and offered fair pricing with a guarantee on the repairs. When I returned, everything was working perfectly, and all the leaks were fixed. I highly recommend this plumbing crew for anyone needing trustworthy and professional service!

I needed to have my tankless water heater replaced under warranty, so I reached out to several local plumbing companies to get quotes for the labor. Most companies I contacted gave me really high estimates just for a couple of hours of work. When I called this plumbing team, they stood out right away by quickly sending me a clear quote by email and even offered a free consultation without a trip charge, which most other places didn’t do. Their labor cost was much more reasonable compared to the other companies. Brody came out to handle the installation and did a fantastic job getting my new water heater set up. He was very professional and actually charged me less than the original estimate since some parts of the job ended up being simpler than expected. I also wanted to swap out my big expansion tank for a smaller one. While other plumbers wanted to charge extra for this, Brody said the smaller tanks were inexpensive and included the replacement at no extra cost. That kind of service really shows they care about their customers. It’s hard to find honest and reliable plumbers these days, but this team is both knowledgeable and fair with their pricing. I’ll definitely be recommending them to my friends and family. Great job all around!