Plumbing reviews in Humble, Texas

Eli’s plumbing provided me with excellent customer service! Kevin came out to fix my pipe that bursted during the freeze! I called them and they came out within a 2 hour time frame! Kevin explained what happened and how what he needed to do.. he’s very patient! Then I realized later on that evening that my hot water wasn’t working, so I called them again. This time Eli came out and explained what happened! He was very patient and honest with me. I would definitely recommend them to anyone in Houston and/or surrounding areas!!! Thank you again for your honest professionalism and work! I will definitely utilize them again and again.

The two representatives from Eli's Plumbing were so personable and cordial. They also gave us excellent information about our Plumbing situation other than the issue we called them for. This was so appreciated that we're planning to contract with them for additional work in the spring. Then, too, the toilet installation they did required a correction replacement part and yet it was done quickly and cleanly. I intend to refer them to anyone who needs this service.

As always, solid service and great crew. Kevin did a great job repairing a burst pipe. More so, he was kind, polite, patient and quick to arrive. Absolutely recommend!

Had an emergency leak, they came out after hours immediately and did the repair. Told me what’s the issue and honest advice. Very friendly. Straightforward. Kind. Definitely recommend them.

Great plumbing service fast, friendly, and reliable. Problem fixed on the first visit. Would definitely use them again. Thanks again Kevin

Kevin with Eli's Plumbing, Eli's Son, showed up right on time. He and his helper got right to work. They have been servicing my tankless HW heater since installing 7 years ago. They are GREAT and very professional.
Damon Schultz

We had a stopped toilet. Eli was able to make it out within 3-4 hours and had us taken care of in less than 10 minutes. He and his coworker as well as the office staff were very friendly and professional. We will definitely use them again if we have plumbing needs.

As an owner of a top rated handyman service I recognize quality contractors, and Eli is the best in his field. Top notch work at a fair price. I highly recommend his team!

Eli's Plumbing is 5 Star in all respects. They charge very fair prices, their work is guaranteed which they stan by. The service is the best, I very happy a plumbing supply store recommended them to me 2 years ago as I have used them several times.

A very affordable price for clearing our main drain, especially for an emergency call. Their 24/7 service is a lifesaver and they didn't try to price-gouge at all. I will be using them from now on."

We had a major sewer backup affecting all of our tubs and toilets, and this company came through when we really needed help!!! They responded quickly, got the line cleared, and were professional and reassuring during a STRESSFUL situation. Everything is working perfectly now, and we’re extremely grateful for their expertise and fast service. Highly recommend!!!

We called this company to fix a leaking faucet. They couldn’t come immediately, which was perfectly fine. They eventually came out to inspect it, and normally you would expect a simple on-the-spot quote or repair. Instead, we were told they needed to “prepare a quote.” Slow, but okay — we waited.
The next day, we still hadn’t received anything. No quote, no update, no communication. We called back, and were told again that they were “working on it.” Hours passed, still nothing. When we called a third time, the person who answered said, “Our plumber is in the field, we’re waiting for him to return so we can prepare the quote.”

I asked if they could give a ballpark price over the phone and to provide a timeline as we needed this fixed.

Her response — in a careless tone — was:
“If you need this faster, then you need to contact somebody else.”

So I did.

[If it takes this long just to provide a quote — which is how they make money — I can’t imagine how long it would take if a warranty issue came up.]

To the owner: if this is how your front office handles customers, it’s costing you a lot of business.

My family has used Eli and his team for for over a decade and a half for our plumbing needs. And this time was no different. Our water heater quit on us Saturday night. Saturday night!!! I couldn’t get the pilot light to stay on. And was reminded that we had that water heater installed back in 2009. So it has more than held up for the last 16yrs. We called Eli and his team and they took a look at and told us, what I already knew. They gave us a very reasonable price for a new unit plus installation. And with a new water heater there’s always the chance that you find out that some of your bath fixtures are on their last leg. And that was the case for the shower in our master bedroom. The handle became hard to turn and then I strip it, accidentally. Eli and his team, came back in a timely manner look at it, and determined that everything was still good and that we just needed a new trim. He gave us a few options and I chose the option of securing original parts from a local company in the Humble area. With the parts in hand and at a discounted price, he and his team were able to quickly swap out the trim and since the part came with a new shower heard. They swapped that out also. Long story short, I’m beyond happy with Eli and his team’s professionalism, timely responses, and craftsmanship and I would gladly recommend his services to each and every one of my family members and yours too. If you’re like me, there’s a number of people that do great work for you and you want to leave them a review, but life happens and you just don’t get a chance to. This was a time that I told myself, that I would make time to share my experience with you all. I hope this helps. And thanks again Eli and team.
CA

P.S. I didn’t not proofread this, so please forgive me if there are any typos. I’m just happy that I found time to share my experience.

Cameron came out promptly and took care of my issues perfectly! I could not be more satisfied with how he handled everything, will definitely recommend to my friends and family!

Timothy stopped the leak, and also advised that there should be additional work on the connecting pipes outside. We're checking with homeowners insurance today because the cost estimate was very high for a person on a fixed income. Timothy was prompt, professional, and gave us a follow-up call this morning. Thanks for the help!

Kody was very thorough, gave an estimate for different options and also helped to fix our outside leak. Great customer service!

Kody made sure to find out what was causing the issue. He was thorough and cleaned up after. I would recommend Kody and Power Plumbing Services if you have plumbing issues.

Worked with Abdul Rahman on rerouting pipes in my commercial budling to be able to utilize a washing machine in the utility room. Very thorough and communitive. Would hire again.

My technician (Kody) came to fix my sump pump, but then he went above and beyond to identify the root cause of the water collecting in the first place. He also made us a top priority for scheduling and was able to fix everything the next day. Professional, technical expertise, responsive, thoughtful and thorough. Highly recommend!

Kody and John were able to come out within 20 minutes of me calling after hitting a water line in my kitchen. So kind and knowledgeable about what problem was and had a solution immediately. Thank you both for saving my day🫶🏾

Roman came to help us out quickly and on time he a great plumber and I would recommend him anytime and definitely use him again