Electrical reviews in Hurst, Texas

Henry was willing to provide me a quote and took the time to go over my project over the phone, something those other guys refuse to do. He installed a 30amp plug to power my rv and was able to move some breakers around in the box to make it happen. He also serviced the entire panel and found an over voltage issue coming from oncor. Very pleased with his professionalism and work! Would definitely use arrow electric again!

I’d rather not have to post this review but here goes. I have reached out to Henry through email and text with no response. I’m a widow on a fixed income. My breaker panel tripped in the early morning hours last week. I don’t know any electricians so I googled several and came across Arrow Electric and they had GREAT reviews and that’s why I went with them. I asked him upfront how much the service call would be and he blew me out of the water when he told me $185 but what do I know? He showed up and after checking the wires on the breaker box he “thought” it MIGHT be my a/c unit outside. I feel like I did a lot of the leg work, on the phone with him when he went outside and had me flipping breakers and turning on/off a/c units or ME being outside on the phone with him so he could try and figure out which unit he THOUGHT was throwing the breaker. He suggested I call Oncor and have them come out (which I did. Everything was fine) He never checked the electrical wires on my a/c so I called another electrician and within 30 minutes he solved the problem. It was the DISCONNECT HIGH VOLTAGE TRIP.. It was a simple/obvious electrical problem if he had just done his job. He was at a loss as to why my breaker box was tripping on that one unit. I’m out $185 for service not rendered. The invoice I received listed $85 service call and $100 for testing main voltage panel, identifying a/c units, labeled a/c unit on panel and he said he opened meter box which he didn’t (said he couldn’t do that without contacting Oncor) It seems to me that all of that labeling and identifying would be what a service call entails. I tried contacting him through text and email asking him to return half of my money but I’ve not heard back from him. “Take the money and run”
I had to pay another electric company another $79 service call and they immediately fixed it for that service fee!!!
Be aware folks!

Henry and his son of Arrow Electric are top notch! They always go above and beyond to provide the very best service for all of our electrical needs. They provide fast and fair estimates, are prompt, trustworthy, honest, respectful, willing and able to install fixtures in very vaulted ceilings, have great ideas on how to improve existing lighting, outlets, switches, etc. They also did an amazing job installing our outdoor uplighting system. We highly recommend them and would never use anyone else! Don’t waste your time and money on the big ripoff electric service companies in the area...call Arrow Electric in Hurst instead! You’ll be glad you did.

I choose this provider after having gotten another quote from a different provider. I went with them because Henry Sr. was on time and knowledgeable. After hiring them to replace my electrical panel and updating my laundry room electrical outlets I found that they lack communication skills. They did not communicate with me well throughout the experience. They also rescheduled the work several times and were not on time once I provided the deposit for the work. It seemed that they were not in a hurry to complete the work or interested in providing good customer service. The job was completed and everything works properly, however, their communication and customer service could use improvement.

I highly recommend Arrow Electric Service. Their team is very professional, honest, and perform high quality work. I will be using their services for all future projects. If you are looking for someone you can trust, you have found the right place. Thank you for for taking care of our home like it is your own, and for making sure everything is to standards.

I called these guys because our oven stopped working and we didn't know much about electrics, they asked for photos and walked us through resetting the breakers. They also pointed out some concerns they saw in the photos and set up a service call for us. All of this was after hours, on a Friday! They still took the time to help us out. To go above and beyond for us even without knowing we would have them come out for a service call shows that they are very customer centric. I am sure that they'll take good care of us when they come out!

We had an issue with our doorbell that was caused by an ADT installer (DON'T USE THEM!...but I digress). Everything about this experience was good. The person with whom I talked to schedule the appointment was very polite and helpful. The Arrow technician was on time, very polite, obviously diagnosed the situation quickly, and was also done quickly. The cost per minute, therefore, was pretty high, but that actually is a good thing in a way. I would strongly recommend Arrow.

Henry is very knowledgeable and professional. He was upfront about costs and explained the benefits of upgrading our electric panel. He completed the job at the agreed-upon price with no haggling or hidden charges. I would definitely recommend Arrow Electric for whatever electrical work you need.

Our friend recommended Arrow Electric Service when we were having problems with our air conditioning in 100+ degree temperatures. Our friend mentioned a number of times how honest Henry is. Our friend is right. Not only is Henry honest, he is quite capable of correcting electrical problems which he did for our friend. We described our air conditioning situation over the phone to Henry and he was able to counsel and help us through that conversation relieving our minds that our air conditioning problem was not potentially dire as we had been led to believe by another electrical company. Our air conditioner is working well as it was just a small electrical issue that was corrected. We are already recommending Arrow Electrical Service to our neighbors and will be certain to call them when we need honest, able electricians. Thank you, Henry.

This team is great! Polite, chatted with my kids while working, didn't leave a mess at all.

Showed up this morning to fix one problem and got it done quickly! Then he heard about another issue that a previous electrician couldn't fix, started looking into it free of charge. Once the problem was identified, he priced it out and got it fixed!

Will definitely be my first call in the future.

Henry was very helpful. I called and scheduled a repair, our lights were flickering. He suggested we call the power company out as well. Power company came first and fixed the problem so we cancelled our call. Henry understood. I will definitely use them in the future. It's hard to find a company that will be honest with the problems and not try to charge you first.

Called Arrow Electric for assistance after I failed installing a ceiling fan myself. Henry was here the next day and throughly inspected my work and fixed all of the problems. He was nice, professional and efficient. I highly recommend this company and I plan to use them again for all of my electric needs.

We are very pleased with the service we received. Henry arrived at the promised time and was very professional, knowledgeable, and informative. He fixed the problem we had called about as well as several others. We asked him to return and upgrade some lights. We would highly recommend this service and will be planning to use for all our electrical needs

Junior promptly got to my electrical problems (microwave blowing breaker and dining room fan light) and resolved dangerous issue with breaker box. I appreciated that he explained the problems to me and I thought the charges were very reasonable.
Jan in Euless

Henry did a great job on fixing a double wired breaker and adding GFCI outlets where needed in our new home. He was professional from start to finish. I highly recommend.

I've used Arrow Electric Service for several years now. I've always been very happy with their service. The last service they completed was replacing the room lights with LED lights and I absolutely love it! They helped me remodel the old fashion drop lights in the kitchen and it looks so much better. I will have them back after the new year and do more work on my electrical boxes. I have referred them to my sister and one of my friends. My sister was very happy with them also. I feel they are reasonably priced.

We needed our parking lot lights repaired and Henry answered my call. He came to our office that same day to take a look and give us a plan to have all lights in working order and replaced with brighter and longer lasting LED. Within 2 weeks the replacements had arrived and they came to install.
They were very professional, quick and honest.

Henry came the next day and fixed an outdoor outlet that failed, as well as 3 patio lights that failed. He had to re-wire the patio lighting, and installed great new LED lights. Very professional and nice. Highly recommend Henry at Arrow!

Arrow Electric Services did a great job in explaining everything in detail, and was very patient in answering any question that I might have had. Henry walked me through the process of what I needed to get done prior to them arriving and working on my electricity. He gave me a very fair quote, and took the time to explain the costs associated with each service. I had been struggling to get Oncor to perform a temporary disconnect on my house as they were unable to complete my request as scheduled, but Arrow Electric Services was very accommodating and flexible of their time and was able to get out there to perform their services as soon as the disconnect happened. I would definitely recommend the usage of their company as they have shown professionalism in their work.

Henry was very friendly and understanding to the project I wanted to complete. We ended up installing and/or retrofitting 18 can lights in my home. The living room was particularly challenging since there was not accessibility from above. He was able to route the conductor through the ceiling with only one extra hole and had an exceptional recommendation for a painter to re-finish and paint the ceiling. All for a very reasonable price. Would highly recommend to anyone for interior electric work.

Outstanding experience. Henry and his son are outstanding in all aspects.