HVAC reviews in Hutto, Texas
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Service tech did a great job showed me everything. He did explain the benefits of having A
And you'll check up and that I could transfer any money to someone else.If we sold the house. Awesome job. -
We've had several different companies come out to try and fix our heater when it got stuck turning on and off and failed to heat the hosue in the winter. No one could figure out the problem and only recommended replacing the entire system. Mike with Service Wizard was able to come out, diagnose the issue as the furnace control board, and replace the part a day later. This team is honest, transparent, and really listened to my concerns. Their prices are relatively competitive, perhaps a little on the high side, but honestly I don't mind paying a little extra because you can't put a price on their kind of integrity.
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Service Wizard is such a breath of fresh air among A/C repair companies. I've had 3 appointments with this company, and every time my experience has been 100% positive. They are quick to send out a tech to assess the situation, and their feedback always considers how to make the most of the current unit I have vs rushing to recommend a full replacement and launching into a full sales pitch for a new unit. In fact, that's how I first came to know Service Wizard. A competitor told me I needed to replace the unit and made it sound like this was my only option. Because I wasn't ready to spend $13K-$15K, I called Service Wizard for a second opinion. The SW tech assessed the unit and said there was no need to replace it at that time and instead recommended a simple repair. I had another incident six months later, and again they came out the same day I called and fixed the unit quickly and successfully. I know I'll need to replace the unit sooner than later, and Service Wizard will get my business. No question. Highly recommend.
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Got great service from Javier Razo. Went above and beyond and would recommend his services for any Repairs. Will be asking for him for any future projects.
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We had a great experience with Gabriel Spaulding. He arrived early and completed the work quickly. He was friendly, professional and knowledgeable. We will definitely be using Service Wizard in the future for any of our plumbing or HVAC needs.
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Technician Diego Arrived same afternoon. Our heater was blowing cold instead of hot. He methodically diagnosed the system and discovered a sensor was not working properly. He got it to heat properly, expertly checked the whole system and was done in under an hour. He is a fine example of the high level of expertise one will always receive from Service Wizard. 100% satisfied!
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Allen came out Friday to look at our AC unit he was very thorough. He checked the temperature of each room which no one has ever done. Confirmed that our unit did need to be replaced and couldn’t be repaired. He sat with us and went over everything including why it needed to be done, the process and warranties and what service Wizard can do to assist. We had a total of 3 quotes but service wizard really made a good lasting impression on us, so it was a no brainer to go with them. Their team came out on Monday, right at 8am which consist of Antonio and Marco and another individual I didn’t get his name. They were really good and very thorough. They finished within four hours and did a walkthrough showing me everything that had been replaced and now our AC unit is blowing like a champ thank you service wizard!! You guys rock.
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Technicians (Tashawn M. And Roni M.) came to do a checkup on my HVAC that was installed last summer. They were friendly and professional. Checked both inside and outside units. Cleaned outside unit and explained all that they did and checked. Highly recommend.
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First I want to say the service was excellent, the tech was communicative and friendly, and they scheduled promptly, but I was astonished at their pricing. The $90 service call is fair, but they wanted an additional $300 to swap a thermostat if I bought one, or $600 if they provided one. The one they were going to provide was $95 at home depot after tax, so that is over 300% markup on a product they should have on their truck. I understand Austin is expensive and they need a minimum charge, but $500+ for a couple minutes of work on top of the $90 service charge is outrageous. I went and swapped it myself in 10 minutes and saved over $500! They sent me the service call bill 2 months after the service date. Get a second bid!
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we had a fantastic experience with Javier-- he was extremely knowledgeable, professional, and efficient. I had several ongoing issues with my AC, and he took the time to carefully diagnose and fix each one — explaining everything clearly along the way. It’s rare to find someone so thorough and trustworthy but have never gone wrong here as we've been with them for several years now. Highly recommend to ask for Javier at service wizard!
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I am so grateful that someone recommended this company to us. They were able to fix our A. C within a few days after contacting them, for so so so so much less than what we were quoted by a bigger company! Our AC has worked perfectly ever since!!!
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We will only ever use Service Wizard!
We have had them come out for various issues with our old HAVC several times and each time they have come very quickly and solved our issues. Everyone we have talked to from the receptionist to the techs have incredible customer service. Our heat stopped working the day before a big freeze and Daniel and Devan came out within 2 hours of us calling and fixed the issue same day. Could not recommend more!
I have to come back and edit my review because we can’t sing Service Wizard’s praises enough. We ended up needing a new HVAC the day of the freeze and they had 2 technicians ( Adrian and Johnathan) at our house first thing in the morning working through the freeze to get us heat as quickly as possible. Truly blown away with their customer service- 10 stars!
We will be life long service wizard customers! -
We received excellent service from Service Wizard. Jonathan and Adrian B. were knowledgeable and efficient. They went above the call of duty in giving us professional service.
This is not the first time we have used Service Wizard, and we have not been disappointed. -
Very happy with service I received from Service Wizard! The technician Daniel was professional, courteous and punctual. He explained everything clearly and fixed our heater the same day. Can’t say enough good about my experience with this company!
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Andrew and his assistant arrived earlier than I expected but I was very happy about that. They did a through inspection of my system, as well as answering questions that I had.
I'm very satisfied with their work and look forward to working with them this year.
Thanks for having great employees. -
Justin performed a checkup on our two HVAC systems. He was very polite and knowledgeable, and performed the service efficiently. He also gave us some good information on an additional air purifier unit that we were thinking of adding. We were happy with the service and would not hesitate to recommend Justin or to ask for him again for future Service from Service Wizard.
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Our service tech was Mike and he did an outstanding job. He was very through in evaluating our system and gave us repair options and reasonable pricing up front. He gave some recommendations on future preventative maintenance and laid out what was needed to get the system going again today. Honest trustworthy and patiently explained the options. System was running better than before his visit. Highly recommend service wizard and highly endorse Mike.
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I originally worked with Service Wizard for a spring HVAC tune up. The tech tuned up the system and opened a clogged drain pipe other non-SW techs had missed. This led me to call them for a fall tune up.
My system is 20 years old. After the tune up one of the techs and I talked getting about a new system. This was during the Thanksgiving savings period. They offered me a 30% discount which brought the cost back to what it was a couple years ago. Their financing option was easy and very competitive. I went through with the change.
The techs arrived the next day, replaced the old, and cleaned up after. They went about their work efficiently, took care not to track dirt/mud on my floors, and were very polite. Two techs I spoke with (Adrian and Levi) gave me more in-depth information about what they were doing and took the time to make sure I understood what was going on. Levi especially was very helpful and forthcoming.
I'll be seeing Service Wizard for years into the future (in spite of the weird cartoons on their trucks). -
Javier R. came out to my parents house for ac maintenance and was very thorough and professional. We appreciated his knowledge about our ac system and will continue to use this company for all our ac needs. Thanks Javier, you did a good job.
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Just had a great experience with Zack Martin at Service Wizard! He was timely, polite and very informative. Got my system back up and running and didn’t recommend any unnecessary costs. I decided to go ahead and sign up for the membership, so I could get my system checked twice a year for peace of mind.
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We had a great experience with Service Wizard today. Our technician, Daniel, was extremely friendly, professional, and courteous from start to finish. He took the time to clearly explain what’s working well with our AC/Furnace system and pointed out a few areas that may need upkeep down the road—without any pressure, just helpful guidance.
We really appreciated his thoroughness and the level of customer care he provided. Highly recommend Service Wizard, and especially Daniel Farrrow, for anyone needing reliable HVAC service.