Home Services reviews in Irving, Texas

The 4.8 star review must be fake. Read the negative reviews. Most of them seem accurate. My experience was similar to others: paid extra for urine stain removal, guy put full on hose on carpet (odd), stain did not come out, stain is actually larger than before. Called and was told would have to pay more for them to come back out. There are many other carpet cleaning companies. I'll be using one of them going forward and I recommend you do also.

(Just checked Yelp reviews which are always more accurate. Sure enough 2.3 stars. Much more accurate).

First time using zero Rez and first time having my grout cleaned in master bath. My technician did a great job- my grout looks white again not brown. Very satisfied with my results. Definitely would recommend.

This was my first time using Zerorez. The price was right, and I gave them a try. I think I got what I paid for. It’s a high traffic area and it is cleaner and brighter. It doesn’t look brand new. It was a short (30-45 min cleaning). Stains I pointed out in advance were cleaned up. Other lighter stains remained.

I moved here from Chicago and my carpet cleaners there did a second vacuum, put wax paper under my dresser legs, took a couple hours, and my carpets always looked brand new - even in the highest traffic areas. Price per sq ft was comparable to what I paid Zerorez.

Things I was surprised by (these might be regional differences):
- upsell offers on odor control that cost almost as much as the general cleaning because “lifting the stain might release odors”
- prompted to tip at the end of the service. I did tip; I think the tech worked for it
- having to sign off that I declined odor control (FYI- there were no noticeable odors after the cleaning)

Note: I’m giving 4 stars based on my experience with other carpet cleaners. I would prefer to give 3.5 stars but that’s not an option.

My technician was friendly, communicated well, and did bring me upstairs to see the final result. Unfortunately while the carpet is damp, the carpet is darker and it was hard to see some stains remained. I could not see this until the carpets were fully dry.

The first two pictures are before and the second set is after. For a $99 deal, it’s fine. Surface dirt and the most noticeable stains were removed. However next time I’d like a deeper clean and might try another company.

John did an excellent job explaining the services he was about to perform and also made some recommendations for the apartment. He did a very thorough job. It looks beautiful. Many thanks to John for his professional services!

Triston at Zerorez was outstanding. Very professional, thorough, and took time to explain how the air duct system cleaning could help our son’s asthma. He went above and beyond and did an excellent job. Highly recommend!

Our carpet was nice and clean. George was prompt and did a good job.

George was our savior after the snowpocolypse '21. He removed water and insulation, treated, cleaned and ultimately saved our carpet!

The service was great and fast. The technician was also very friendly and made sure that I got all the information I needed to know and offered relevant services to me. Very pleased and will use again.

Great service I highly recommended this company. They got out carpet stains that I thought would never come out. I was thinking we had to pull the carpet up but it came clean & looks amazing! Thank you!

George @ Sierra Carpet Steam Clean is not only responsive, but he’s efficient & professional at his trade. Thanks to him our sectional sofa & area look as good as new!

Sierra was able to get red wine stains out of my cream colored sofa!! They also did a great job cleaning come carpets with pet spots!!

Carpet is cleaned with a powerful machine that does a great job! Service is always detailed and friendly. My white chairs were also cleaned and look super. Recommend this company.

George is professional and thorough. He did a wonderful job at an affordable price! We’ll definitely be using him again.

They cleaned my couches due to the pet odor, dirt and hair….. let me tell y’all… they did amazing! Defiantly recommend! My couches looked BRAND NEW! Thank you so much!

George did a wonderful job steam cleaning our carpets! He was extremely professional and polite, on time, and did a thorough job.

George fit us in his schedule to accommodate listing our house for sale. He showed up timely, did a great job and was priced right. Fantastic job!!

George works very hard on my sectional every time and it always looks new again! Our rug takes a beating and smells and feels clean on the feet. It’s a great company to use and very affordable!

I have used Sierra several times for my rental properties . They do a great job cleaning the carpets. They even did an amazing repair job on the carpet in the bedroom. I highly recommend Sierra!

Great service and very professional. Took care of some carpet stains and even did a walk through afterwards to make sure we were satisfied. I definitely recommend Sierra Steam Carpet Cleaning if you're searching for quality service.

WOW! Was I shocked to see how well they got my dogs accident out of my new cream carpet. Not only that but they were a delight to work with. Very friendly and even check on things the next day. They were recommended to me, now I will recommend to others. Excellent!!!

George was very prompt with great communication. Explained his process and carpets looked great. Highly recommend and will use them again.