Home Services reviews in Irving, Texas
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Maria and her cleaning crew are great to work with. Very consistent and reasonably priced. Highly recommend!
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Cowboys cleaning was incredibly careful with my home, and the freshness they left behind is so comforting. Highly recommend their services!
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Cowboy Cleaners do a wonderful job cleaning our house. Always prompt and efficient. They leave my house smelling fresh!
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I have begun with Cowboys Cleaning and am extremely pleased with their work. My place hasn't look this good in 22 years before I changed career and don't have the time to clean my place anymore. I highly recommend their service.
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Best cleaning service I've ever had the pleasure of doing business with. The two ladies that came out were very nice and they did a phenomenal job! I definitely will be calling them back to do it again.
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NEVER USE THIS COMPANY!!!! I asked for a move out clean for $250. The only thing that I could tell was done when I returned was the fridge was clean. I tried to speak with the company and they were completely unprofessional and extremely rude. I put a stop payment on the check that I had left at the house because the services were not completed. Tina then charged my credit card. I disputed the charge and we settled on $50 payment. Five months later out of the blue, she charges my card another $250. This time when I disputed the charge she showed my credit card company a credit card authorization form where she had FORGED my signature. How this woman is not in jail is beyond me.
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I bought Groupon voucher for three cleaning appointments. After I have done my first cleaning, they said that the rest of the voucher has to be used every two weeks after that. The only thing that the voucher mentioned is that the voucher is good for six months. They started this whole crap where it has been their policies for the past year and stuff like that. I showed them the coupon picture and they stopped replying to my call or email. Now, they said that they would no longer accept the groupon and told me to make a refund to groupon.
This is an example of a corporate greed. They don't have any ethical values that will make people want to come back. The cleaning lady from my first appointment even told me to call her directly next time because they don't pay her well enough. I feel so bad that I did not get her phone number because I thought that I still had my coupons. Just stay away from this business. The cleaners were the best but the management was so bad. -
decided to look into cleaning services. A friend of mine recommended Cowboys Cleaning I gave it a shot and now they are coming to my house every other week. They do a great job!!! I look forward to Thursdays.. my new favorite day. They are a little expensive but its worth the time I would be spending. They normally do not come out this far but i know they are willing to exceptions for referrals. God bless them!!!
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This cleaning company is amazing. Called and got service the next day. The service was on on time and very customer service oriented. They made it extremelly easy for me, I just left my key with them and returned to a thoroughly spotless house when I got off of work-no better feeling!! I was very very pleased with the service. Also priced very fair. I highly recommend them. I will be a returning customer guaranteed.
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I ordered for the deep cleaning of 300$
They didnt mop the floor properly the washable paints are every where!!! They didnt cleaned the doors properly. And they removed the rugs and mopped the floor!! If i ask they were saying i should mention every thing!! if i mention every thing what they will do !! They didnt changed the Bed skirt too!! And they took our house pictures with out our knowledge!! The worst cleaners that i came across!! I never recommend them... -
I was seriously impressed with how fast they were and their attention to detail. I live in Uptown Dallas. Maid & cleaning services can be expensive in this area, but I did some checking around and found Cowboys Cleaning from a friend's advice. They were reasonable and did a great job. I don't think I've ever had so many clean clothes at one time. I'd suggest if you live in Dallas, Irving, or Las Colinas check them out.
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The absolute WORST cleaning services have ever had and I have had at least 10-15 regular services in my lifetime. We asked for a move-in cleaning which is quite pricey but we were okay paying for a good service. They sent four people and a manager to clean. The house was empty and already clean but we expected a full detail. They said that is what they do. After they were done it looked like NO ONE HAD DONE ANY CLEANING. There was still dust everywhere and bathrooms looked the same. Also the shower rod in the bathroom had fallen down and no one even notified us if this until we saw it ourselves. We sent pictures of the shoddy work and they tried to send someone the next morning at 6.30 AM to clean again but we were woken up with several text messages saying she couldn't get in and the code didn't work. How did the code not work when they just used it yesterday to lock up?
Also they were in such a rush to charge my card on file when I asked repeatedly for them to wait bc I wanted to give another card but was at work and didn't have time to fill out the form during the day. Now I know why they were rushing to charge the card - I am sure they knew we would be severely disappointed with their service.
I asked them to refund the $300 charge but they refuse. It literally looked like the cleaners spent no more than 20 mins there. And now movers are here and house is not clean. What a disaster. I would highly recommend STAYING AWAY from this company. -
The staff does an excellent job cleaning the office, but also at the same time not interrupting the the overall office operations. They are on time, polite and courteous. If there are special requests or projects we need done, we are able to arrange a specialized service. I would definitely recommend the service to anyone.
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My condo is cleaned monthly and may not be the easiest. I have accumulated a lot of paper and am generally messy except for dishes, trash and bed making. They work around my paper piles (mostly work) and have never complained.
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My office had been using Jani-King for over 3 yrs with service always getting worse and never really impressed with the end result. Cowboys Cleaning however has really picked up the pieces and taken good care of our dental office. I would highly recommend them. Outsourced work of any kind can lead to dissatisfaction and we no longer need to worry about that. Our office is taken care of now by a truly caring team member. Personal touch means everything in business and customer service. Call today!
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I have used several different services and for many years had an individual clean for me, and Cowboys Cleaning is the best I have ever used. They are thorough, they deal well with clutter, they are fast, they don't have a problem when I have called with a few suggestions and requests, and I couldn't be happier. I did have to ask them to remember to keep the commode lids closed as I have dogs who will drink out of the toilet on occasion. Since i asked, they have been careful. I know it isn't easy to clean a house with as much dog traffic and dog hair as I have, but every time I come home on a day they have cleaned I feel a profound sense of peace and calm from a clean house and careful attention to detail. Thank you, Cowboys Cleaning. I love what you do for me. Thank you most sincerely.
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Do not choose Cowboys Cleaning for your cleaning services under any condition. They are a dishonest small business with very poor quality and customer service. They clean the home with old, re-used rags that transfers dust from place to place. They do not have any attention to detail. They charge outrageous rates for their services. The worst part is the fact that they are posting fake Google reviews.
Their company is affiliated with someone named Tina Patel who is either the manager or owner. She fields all calls and e-mails but uses many aliases when dealing with customers. On the day of my cleaning, a truck was parked outside with a sign that said Cowboys Cleaning. When I researched Dust Bunnies and Cowboys Cleaning, I found suspicious online Google reviews.
Both companies contain reviews by people with the same names who write glowing reviews and post stock photos of bedrooms. I fear that many clients and consumers are getting misled by this false advertising through Google. These same people with stock photos have written for other companies named Maid Masters, North Arlington Mixed Martial Arts and Boxing, Absolute Fitness MMA and Personal Training, Elite Cleaning of Frisco, All Star Maids. All of the users have a circular stock photo and review the exact same companies. They also provide a square photo of a room and these photos re-appear in many reviews. -
Bri and the team at Cowboys Cleaning have been really great! They do a great job and use excellent cleaning materials. They have always worked with me on scheduling and timing to exactly what I need. Highly recommended!
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100% satisfactory experience with the crew. They respond fast, follow-up thoroughly, and did a superb job cleaning the tile floors of my retail store.
Without hesitation, I would contact them again for any other cleaning job in the future. Thanks again, ladies! -
The cleaning was done very professionally and well. Thank you so much
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I just recently had my apartment cleaned and while overall I was satisfied with the service - there were a few areas that didn't appear to get touched. I received the deep clean and the coffee table, vase on coffee table (when I specifically asked Tina if she cleaned it she said yes) or the entertainment center were not dusted. I would think this would be part of the basic clean in addition to the deep clean. There were also other areas that could use a final wipe down (kitchen). I understand that I have dog hair and maybe my expectations were too high but don't slight me on basic services.
I have been informed that the owner will contact me to resolve my concerns. I am hoping to report back a 100% satisfied customer!
Never heard back from the owner. Unpleasant customer service to say the least. I would not recommend this cleaning service based on the customer interaction with leadership.. The workers were pleasant and you could tell that they worked hard which was the best part by far!