HVAC reviews in Irving, Texas

4.6 based on 948 reviews Back to the listing
    5

    Fernando is the best a/c tech we have ever worked with. I am amazed by his knowledge and the dedication he has taken to find the root cause of a/c issues!

    5

    Randy is the best!!!! He thoroughly inspects our system and makes the appropriate suggestions if necessary. He is so knowledgeable and works with such integrity. We look forward to our appointments with Randy and enjoy our visits with him over the years. We feel like Randy is part of our family!
    What an awesome representative of the Tempo organization!

    5

    Coy was amazing doing a after hour house call on Sunday to fix our heating unit. Excellent customer service and very friendly. Please ask for Mr. Coy.

    1

    We bought a new home and our brand new HVAC unit was installed by Tempo. I was sent an email and offered their membership program. I went ahead and signed up for it. At first everything seemed okay. However we started having issues with our unit just a couple of months after we moved in. Some rooms were hotter than others and vice versa. They came out and adjusted some things. Then as we started to get into spring and summer we had several times when the unit was just not keeping up. They came out and each time it was something different. One time it was loose wire, another it was supposedly the filter even though they had changed it. Every time we call we have to wait on hold for over 30 minutes just to speak with someone and then wait for them to call back to let us know when they can squeeze us in. Now today as this week has been in the upper 90's the unit is not keeping up again and we are waiting yet again for someone to just call back to let us know when someone will call back. I would think if I have a warranty and I pay a monthly membership I could get better service than this! All they can do is send an email to a supervisor. I am beyond frustrated right now!

    5

    Adam arrived from Tempo Air today to do our AC unit inspection. He arrived right on time and was extremely courteous and professional and friendly. He spent time explaining things to me and did a very thorough job cleaning and inspecting my units. Thank you Adam.

    5

    Deon Council done an amazing job with our quarterly Maintenance for our home furnace. Great attention to details, efficient and professional. Thank you from Crandall, Texas.

    5

    MYSTERY SOLVED! Tempo Air: Juan Rocha & his helper Eduardo Rocha arrived to the mysterious whistling and loud fan that we were struggling with in our heat/air system for 8 months. Our place sounded like a jet engine it was so loud. Other techs had wrestled with it and failed but not Juan. He got the hi fan & whistling to stop. Yay.
    Juan & Eduardo make a great team & represent Tempo Air like the professionals they are. High recommendation.

    5

    Randy Newkirk is our go to person for all our air and heating needs. Very smart young man!! Very dependable and has a great personality! Not only does he take care of our home, but our daughter’s too. In today’s world, it is wonderful to have Randy!

    5

    The technician, Fernando Perez, was extremely courteous and professional. He explained the issue with my furnace in a way that was easy to understand, which I truly appreciated. He was respectful of my home and made sure to clean up thoroughly after completing the job. His quick diagnosis and efficient repair demonstrated his deep knowledge and skill. I’m very grateful for the excellent service! Thank You!

    5

    Randy did a wonderful job repairing my air-conditioning! He was punctual, professional, and kind. Definitely recommend!

    1

    They will not Honor manufacturer warranty. They didn't call back after telling me they would research the warranty on my heat pump compressor. I called Carrier and after providing the rep all my unit info it is of course under warranty (only 2 yrs old) No service after the sale. Find another company.

    5

    Coy was so helpful! Not only helped clear the simple problem, but educated us on how to maintain our unit. Thank you- for driving out this far during the cold!

    5

    Mohammed is good technician providing good information for customer to choose the right product for the start up capacitor kit.

    5

    Randy came today to do our hvac winter maintenance. He was wonderful. Knowledgeable, professional and friendly.

    5

    Tempo Air is the only HVAC service I will ever use. Randy has given us the best service and is the kindest man. My dad recently passed, and as a 22 year old who has no clue how to manage a house, Tempo Air has taught me a lot. My thermostat would be set at 65 but read at 80. My blower motor stopped working and the unit was completely frozen (unknowingly I walked past this frozen unit for 4 months and thought that the “white thing” was just glue, not ice. I honestly had no clue that that was a thing that happened). Randy found out the issue, gave us a great quote and options that he recommended. He turned off the system and got rid of the water from the pan to stop any potential leaks that could happen from the system defrosting. The next day he came back to make sure that everything was okay and emptied the water again. After that I was set on using Tempo Air. I called to order the part and joined the subscription service they offer on Friday afternoon and by Monday afternoon Randy replaced the part and fixed the cooling unit. He has been so helpful and clearly explained all the options that Tempo Air offers. I am very thankful for Randy and Tempo Air for helping me and the wonderful service I was provided.

    5

    Fernando P is amazing! He was quick in finding the issue with my system, checked all corners to make sure. He did everything he could to help me keep cost down.

    5

    Thank you to the entire Tempo Air team - from the customer support professionals and the excellent technician that came to my home. The customer support rep took full oversight of scheduling the home visit and Hugo (the technician) was very professional, took the time to listen to my questions, and explained everything clearly in addition to solving the issue. Very happy with the Tempo Air team and highly recommend Tempo to future customers. Thank you!

    5

    We recently moved into a newly constructed house and the team at Tempo air came out to balance the air. They did a great job. They are professional, courteous and detailed. I highly recommend them.

    5

    Randy has serviced our home many times, and he is always timely and thorough. I would recommend him for anyone who needs AC/heating inspections or service!

    5

    Randy is the best!! He has kept my HVAC in superior shape. He is reliable, honest and trustworthy. If you need service, ask for Randy!

    5

    Very thorough & detailed inspection of our HVAC unit!! Mohammad was punctual & very professional. He took the time to explain what he inspected & to answer my questions. I would recommend Tempo Air for all your HVAC needs.